Retail TouchPoints

JUNE 22, 2022

Amazon has named 17-year company veteran Doug Herrington to the renamed role of CEO of Worldwide Amazon Stores, filling the position left vacant by former CEO of the Worldwide Consumer Dave Clark. Since 2015, Herrington has served as Amazon’s SVP of the North America Consumer.

Fulfillment 267

Fulfillment Finance Promotions Customer Experience 267

Retail TouchPoints

JUNE 13, 2023

Agility in a dynamic market: Another key challenge is ensuring agility in our technology strategy. The retail market is highly dynamic, with changing customer expectations, emerging technologies and evolving business models. RTP: What key consumer behaviors are you aiming to respond to as a brand?

Customer Experience 244

Customer Experience Inventory Management Marketing Consumer 244

Retail TouchPoints

AUGUST 4, 2023

With our Editors Perspectives column, you’ll get insights and opinions from the Retail TouchPoints editorial team as they dig into the latest trends in retail, marketing and tech. Have you ever had a movie that you were absolutely obsessed with?

Marketing 234

Marketing Fashion Consumer Customer Experience 234

Retail TouchPoints

JUNE 1, 2022

Just Walk Out” technology, first introduced by Amazon Go in 2018, is now being delivered by a variety of tech companies (Zippin, Trigo, Grabango) at retailers as diverse as Tesco, Aldi, Giant Eagle and more. Consumers find the experience of buying online and picking up at store to be easy, convenient and a time saver.

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Checkout Location Shopping Consumer 298

Indigo 9 Digital

APRIL 21, 2022

One of the international companies looking to tap into the Indian retail market is Walmart. In 2018 Walmart purchased a controlling interest in Flipkart a popular eCommerce company in India. Flipkart is a homegrown company and has provided Walmart with a way to access Indian consumers which are increasingly buying online.

Payment Services 52

Payment Services Shipping Customer Experience Wholesale 52

Mass Relators

JUNE 22, 2022

He will succeed Dave Clark, the former CEO of Amazon Worldwide Consumer, who is leaving the company to serve as CEO of the supply chain software start-up Flexport. He joined the company in 2005 to build out our Consumables business, launched AmazonFresh in 2007, and in 2015, took on leading all of our North American Consumer business.

Fulfillment 52

Fulfillment Finance Consumer Store Operations 52

Mass Relators

JULY 11, 2022

He will succeed Dave Clark, the former CEO of Amazon Worldwide Consumer, who is leaving the company to serve as CEO of the supply chain software start-up Flexport. He joined the company in 2005 to build out our consumables business, launched AmazonFresh in 2007 and, in 2015, took on leading all of our North American Consumer business.

Fulfillment 40

Fulfillment Finance Store Operations Consumer 40