3 Customer Experience Predictions for 2022
Frank Mayer
JANUARY 14, 2022
“When the shelter-in-place orders first took effect, delivery services like Instacart and Uber Eats boomed and programs like curbside pickup and BOPIS were essential,” says Cheryl Lesniak, Director of Marketing at Frank Mayer and Associates, Inc. Autonomous Checkout. Customer Experience Predictions for 2022.
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