Inside Retail

JUNE 28, 2021

To close this gap, 44 per cent of retail and consumer goods marketers say they are now leading customer experience initiatives across their organisations (versus just 24 per cent in 2017), and metrics are being shared. Driving real-time omnichannel engagement.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Independent Retailer

NOVEMBER 11, 2021

This increased to 31 percent in 2017, and 52 percent in 2020. Ultimately, stellar customer experience can reduce the customer churn rate. Data shows that just a five percent increase in customer retention can increase profits by 25 percent to 95 percent. Most customers prefer email (34%) and text messages (30%).

Customer Experience 55

Customer Experience Customer Retention Promotions Consumer 55

A1 Retail

OCTOBER 5, 2021

Currys Perks gives customers access to exclusive discounts, benefits and promotions. Currys Perks mirrors hugely successful Elkjøp Customer Club in the Nordics. Launched in 2017 in Sweden and rolled out to other Nordic countries in 2019, the club boasted 5.4m customers last year alone.

Customer Retention 52

Customer Retention Promotions Marketing ATS 52

Inside Retail

AUGUST 3, 2022

It all started back in 2017, when Eremyan was helping a friend make a documentary about the future. This hype is good because in the end, customers stand to win from all this, and brands will jump on the bandwagon to come up with cool promotions and campaigns,” he said. “I An idea was born.

Customer Retention 130

Customer Retention Customer Experience Promotions Consumer 130

Retail TouchPoints

JULY 26, 2022

Molnar’s aim with his brand was to create what Codispoti describes as an “all-door replenishment resource,” in much the same way the best CPG brands are carried at every store in a supermarket chain and customers buy the product on a recurring basis.

Fashion 257

Fashion Wholesale Apparel Returns 257

Retail Next

SEPTEMBER 26, 2019

From $390 billion in 2016, total sales jumped to $453 billion in 2017. This way, you can be sure your customers will only receive relevant content and offers. To increase your sales through web push notifications, use them to: Promote new products or offers. Needless to say, the online retail industry has gotten bigger.

Retail Marketing 52

Retail Marketing Marketing Customer Retention Promotions 52

Retail Geek

JULY 9, 2021

Like I of course want and expect to be able to put my promotional materials in that box and that you know figuring out all of that kind of thing. Customer retention data and cohort data in these things and that lets him do why you know the real big brain math. Like stupendous digital growth. [35:49]

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98