Inside Retail

JUNE 28, 2021

Consumers now expect retailers to engage them whenever and wherever they want, with a shopping experience tailored to their individual needs. To do so, marketers are leveraging more data, technologies, and channels to create this type of relevant and customised customer journey. Creating cohesive customer experiences.

Customer Experience 221

Customer Experience Customer Retention Payment Services Advertising 221

Independent Retailer

NOVEMBER 11, 2021

Even though the COVID-19 pandemic changed so many customer experience preferences, as we slowly recover and get back to normal, consumer desires continue to shift and retailers need to constantly keep up with these transitions. This means that the majority of customers think that businesses do not listen to their needs and opinions.

Customer Experience 55

Customer Experience Customer Retention Promotions Consumer 55

Indigo 9 Digital

MAY 10, 2023

We continue to leverage the advantages of our mobile app to elevate the personalization of the customer experience and deepen customer engagement….Our Johnson, the former CEO of Juniper Networks and a former executive of Microsoft, replaced Howard Schultz as CEO in 2017.

Payment Services 52

Payment Services Customer Retention Location Retail Trends 52

Indigo 9 Digital

MAY 10, 2023

Kevin Johnson, the former CEO of Juniper Networks and a former Microsoft executive, replaced Howard Schultz as Starbucks’ CEO in 2017. Johnson has said that: "digital relationships drive significant long-term value to Starbucks through more frequent occasions, increased spend, improved customer retention, and marketing efficiency."

Location 52

Location Customer Retention Consumer Customer Experience 52

Indigo 9 Digital

FEBRUARY 27, 2023

Its strategy for success has centred around a progressive investment in its employees, a world class customer experience, a focus on technology and innovation and an aggressive store expansion. As you will learn Starbucks’ excellent customer service and exceptional long-term growth is not a coincidence.

Payment Services 52

Payment Services Customer Experience Location Customer Retention 52

Retail Geek

JULY 9, 2021

Multi-sided market place and so it’s a little easier to make money but still the best way to make money is with that ad Network and. 32:27] They’re they’re doing more to allow individual shop owners to change the look and feel and optimize their customer experience in more ways.

Shipping 98

Shipping Merchant Services Fulfillment Wholesale 98