Retail TouchPoints

SEPTEMBER 10, 2021

Surprisingly, how retailers manage and handle payments has not changed; it’s decisively stuck 20 years in the past. Shopping carts are going headless and cloud-based, as are stock control, shipping and even warehousing solutions. In 2015 he orchestrated the purchase of Braintree by PayPal and joined the team.

Payment Services 174

Payment Services Checkout Accounting Fulfillment 174

Retail Geek

MARCH 18, 2022

ShipBob is a tech-enabled third-party logistics provider (3PL) that fulfills e-commerce orders for direct-to-consumer brands. We discuss ShipBob’s origin story, how the e-commerce fulfillment industry has evolved, as well as the challenges and implications of Amazon and Shopify’s various fulfillment initiatives.

Merchant Services 52

Merchant Services Fulfillment Shipping Marketing 52

Independent Retailer

JUNE 21, 2022

Providing a streamlined, personalized, and convenient returns management process will be crucial for retailers in this space, as it is usually the final touchpoint with the customer and provides an opportunity to secure their loyalty/consideration for future purchases.

Returns 52

Returns Shipping Customer Experience Consumer 52

Retail TouchPoints

SEPTEMBER 15, 2020

These locations include physical stores that take in returns for other retail brands, as well as office buildings, post offices and shipping company stores, kiosks and more. From a customer perspective, according to research from Optoro , 66% of consumers prefer to bring returns to stores rather than shipping them back.

Returns 178

Returns Merchant Services Shipping Location 178

Retalon

SEPTEMBER 29, 2014

What retailers need is a strategy to allow stores to become fulfillment centers. This means that a store must not only carry enough inventory to satisfy forecasted demand, but also additional stock to satisfy any online or mobile orders that will be fulfilled though their location. How do you build a smart fulfillment strategy?

Fulfillment 36

Fulfillment Markdowns Shipping Inventory Management 36

Indigo 9 Digital

MARCH 9, 2023

Having a wide range of fulfillment options, including delivery to home, collection from store – and by using stores for fulfillment – allowed Walmart to ramp up capacity in a way that many other players struggled to do. billio n of all click and collect purchases made in the United States in 2021 are fulfilled by Walmart.

Drop-Shipping 98

Drop-Shipping Advertising Fulfillment Consumer 98

Independent Retailer

NOVEMBER 8, 2022

Over in the UK, Tesco has pledged to be carbon neutral by 2035, and since 2015, the retailer has managed to reduce scope 1 and 2 emissions by 52 percent. Zara, global fast fashion leader, now ships online orders in 100% recycled cardboard boxes manufactured from boxes previously used in-store. The Rise of Re-commerce.

Fashion 75

Fashion Fast Fashion Boutique Returns 75

A1 Retail

NOVEMBER 18, 2021

“With supply chain constraints this holiday, brands adopting an integrated omni-channel approach will be able to manage their inventory and fulfill orders as expected to ensure a strong customer experience, helping to drive loyalty.”

Social Commerce 40

Social Commerce Beauty and Health Planning Accessories 40

Inside Retail

JANUARY 20, 2022

The brand’s use of electric delivery bicycles since 2015 has reduced its carbon footprint; the goal is to achieve 2 million e-bike deliveries in Australia each year. Angus McKay, 7-Eleven Australia CEO and managing director, said, “Twenty million cups recycled is a great number to reach, but we want to increase the rate of recycling.

Drop-Shipping 130

Drop-Shipping Planning Fulfillment Shipping 130

Inside Retail

APRIL 28, 2021

In 2015, the Nanjing-based company shortened its brand name to Shein and adopted the slogan “She in, shine out”. Any consumer research pointing towards the importance of fulfilment in the online shopping experience should probably ignore the success of Shein and its completely underwhelming delivery service.

Fast Fashion 162

Fast Fashion Fashion Target Market Consumer 162

Indigo 9 Digital

MARCH 30, 2022

Stores as fulfillment centres. Best Buy for example, is using its stores to support fulfillment of online orders. Fast shipping. As part of Alibaba’s push into offline retail, in 2015 it invested $4.6 When customers are finished shopping they pay using Hema's mobile app which is linked to Alipay.

Payment Services 52

Payment Services Fulfillment Department Stores Supermarket 52

Rain Pros

JULY 27, 2022

An eCommerce website might be able to process orders, accept payments, manage shipping and logistics, and provide customer service. Call to Action Perhaps the most important function your website can fulfill is to help customers to take action. The Basics of eCommerce Websites The eCommerce industry is thriving.

Payment Services 52

Payment Services Consumer Accounting Marketing 52

Retail Geek

JANUARY 22, 2021

Amazon Shopify Competitor (shipping solution). Shipping (Shopify) – launch own DSP. Maybe if you’re selling like fish or plants in your in your extra fulfillment center. Grocery E-Com > 10% someone deploys(not pilots) MFC. Retail Media > $20B. Bonus – More store closures in 2021 than 2020.

Payment Services 73

Payment Services Drop-Shipping Merchant Services Returns 73

Retail Geek

JANUARY 12, 2024

No Live Streaming Commerce Still not meaningful in US in 2023 (less than 5% of social commerce in US) Yes Jason Total Score: 3 of 5 Scot : Amazon uses this 2022 setback/slowdown/reversion to the mean for a public resetting of expectations, but behind the scenes they take share and raise the bar on shipping. Scot: [28:09] Yeah.

Drop-Shipping 59

Drop-Shipping Apparel Shipping Fast Fashion 59

Retail Geek

NOVEMBER 23, 2021

Episode 281 is a discussion with Mark Mahaney Senior Managing Director at Evercore ISI and author of Nothing but Net: 10 Timeless Stock-Picking Lessons from One of Wall Street’s Top Tech Analysts. Parts of Wall Street I guess if you were working as an analyst on Wall Street.

Marketing 52

Marketing Merchant Services Advertising Shipping 52