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Casper CEO’s Roadmap to Profitability: Control Costs, Expand Wholesale and Cater to Customers

Retail TouchPoints

The company upended the mattress industry when it debuted in 2014, with its fresh branding and ecommerce-based approach to a category that had steadfastly resisted digital disruption. What that meant was that we were anti-customer; we were optimized around internal channel accounting and not what was in the best interest of the customer.

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Guarding the Retail Fortress: Cybersecurity Challenges and Network Interruption Risks

Retail TouchPoints

In 2014, cybercriminals used a third-party vendor’s credentials to enter Home Depot’s network and deployed malware on the self-checkout systems to steal customer information. Ensuring business continuity plans include appropriate responses to network outages, breaches and ransomware attacks.

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Why international stores are key to Costco’s future growth

Inside Retail

Costco Wholesale Corporation, the world’s third-largest retailer after Walmart and Amazon, has a wacky fiscal year that is out of sync with most retailers: Its FY23 ended 3 September and its annual report was released on 11 October. In Asia, member-based companies have in the past focused heavily or exclusively on wholesale customers.

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“It’s the right time to open some stores”: Ksubi CEO Craig King

Inside Retail

Here, we speak with CEO Craig King about the business’ revitalisation under General Pants, its in-store experience, plans for expansion in Australia, the UK and US, and the magic behind the number 23. They got a lot of attention really quickly, and they got some good accounts. In 2008, they actually went into administration.

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Walmart-Owned Flipkart Raises $3.6B to Fund Next Stage of Growth in India

Retail TouchPoints

The Flipkart Group includes ecommerce marketplace Flipkart , digital fashion destination Myantra , Flipkart Wholesale , online travel company Cleartrip and a majority stake in the payments app PhonePe. Brick-and-mortar dominates the retail scene, with ecommerce projected to account for just 7% of sales this year, up from 3% in 2017.

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How Data and Tech Power Jewelry Brand Pandora’s Mission to ‘Give a Voice to People’s Loves’

Retail TouchPoints

As an organization, we’ve grown through the wholesale side,” said Van Dijk. Now we have a lot more owned-and-operated stores, and when you build a system to target mostly wholesale, that’s a whole different level of transactions than if you have your own stores.

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How did Lloydspharmacy quietly disappear from the high street?

Retail Gazette

The business, along with its other units – LloydsPharmacy Clinical Homecare, LloydsDirect, Lloyds Online Doctor and a wholesale arm AHH – were sold by Celesio to American healthcare company McKesson in 2014. Click here to sign up to Retail Gazette‘s free daily email newsletter

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