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“No immediate impact”: Experts weigh in on Senate Committee’s recommendations

Inside Retail

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. Any markets with unfair pricing practices and a distinct lack of competition will come under scrutiny with the report.

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Guest Post: The Shocking Percentage of Customers Who’d Leave Your Business Due to Bad Service – and What You Can Do About It

Hyken

According to Forbes, 96% of customers would leave your business if you deliver a bad customer experience. . In saturated markets, customer service is a key differentiator. Many businesses may not be prioritizing customer service due to budget restraints, but it’s one of the worst things you could do. .

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6 of the Best Ways to Retain Customers in Retail

Indigo 9 Digital

If you are here are six tips you should consider to increase your customer retention rate. Apple is the largest company in the world with a market capitalization of over a trillion dollars. The better your product is the easier it is to retain your customers. Market research doesn’t help. Sell great products.