Inside Retail

MAY 8, 2024

This week, the Senate Committee on Supermarket Prices made 14 recommendations for the Government to consider amending the Competition and Consumer Act 2010 to end the alleged price gouging of the major supermarkets. This will allow consumers to align and ‘buycott’ from a supermarket that promotes their values.

Supermarket 278

Supermarket Customer Retention Consumer Wholesale 278

Hyken

FEBRUARY 25, 2022

According to Forbes, 96% of customers would leave your business if you deliver a bad customer experience. . In saturated markets, customer service is a key differentiator. Consumers have a multitude of options available to them nowadays, so it’s easy for them to leave your business for a competitor.

Customer Retention 52

Customer Retention Customer Experience Accounting Promotions 52

Indigo 9 Digital

JULY 24, 2023

Think about all of the effort you put into acquiring your current customer base. Consumers buy things from people and retailers they trust. If you look at companies like Apple and Amazon they do a really good job of increasing sales from their existing customer base. Both of these products were and still are hits with consumers.

Customer Retention 52

Customer Retention Drop-Shipping Consumer Fast Fashion 52