2009 Customer Experience Finance Store Operations 
Retail TouchPoints
JUNE 7, 2023
As the oldest members of Gen Z move into their mid-20s and the youngest enter their teen years, personal finance concerns are high on their list of worries.
Retail TouchPoints
AUGUST 9, 2023
Downtown Miami In October 2009, Miami’s Downtown Development Authority (DDA) published its 2025 Downtown Master Plan, aiming to revitalize the downtown district by leveraging its iconic waterfront, elevate its Grand Boulevards and establish it as the business and cultural epicenter of the Americas.
Retail TouchPoints
JUNE 8, 2020
Todd Leff: It was an interesting time, right at the height of the financial crisis in 2009. RTP: Hand & Stone has been able to hold on to a high percentage of its membership, even when locations had to shut down and consumers have had a lot of worry over finances. What are some of the tools you’ve used to maintain customer loyalty?
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