2005 Consumer Fulfillment Management 
Retail TouchPoints
SEPTEMBER 8, 2021
Amazon: the Consumer-First Platform. Amazon has completely upleveled what a high quality ecommerce experience looks like for consumers. A business model that was only possible with their unparalleled investment in the systems and shipping, fulfillment and supply chain infrastructure to support it. behind Amazon.
Inside Retail
SEPTEMBER 25, 2023
Founded in 2005, the group has successfully built a conglomerate that speaks to the heart of Indonesian consumers. Retailers have also started experimenting with AI and Machine Learning (ML) in all aspects of the retail experience such as predicting trends and optimising inventory management.
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Retail TouchPoints
JUNE 26, 2023
“The wine industry is a very old-school business, and it’s a distributor-driven business because of the 21st Amendment, which basically gave all the power to the states to regulate and manage alcohol sales,” explained Jessica Kogan, Chief Growth and Experience Officer at Vintage Wine Estates in an interview with Retail TouchPoints.
Retail TouchPoints
OCTOBER 26, 2023
grocery shoppers, 78% of consumers have experienced out-of-stock products in-store over the last 12 months, and 68% have experienced the same issue online. Not only do alerts like these help recapture lost sales, but they also maximize associate productivity through effective task management. If not, then the opposite becomes true.
Retail TouchPoints
APRIL 26, 2021
Despite early struggles by traditional grocery retailers to meet the surge in demand for online goods and services, the imprint on consumers of ecommerce as a source for grocery products is now permanent. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Hybrid Shopping is Here to Stay.
Retail TouchPoints
MAY 3, 2021
Despite early struggles by traditional grocery retailers to meet the surge in demand for online goods and services, the imprint on consumers of ecommerce as a source for grocery products is now permanent. But not every brick-and-mortar grocery store is destined to become a micro-fulfillment center. Hybrid Shopping is Here to Stay.
Retail TouchPoints
JUNE 23, 2022
Murali Gokki, a Managing Director in the retail practice at AlixPartners — the consulting firm that has become retailers’ go-to as they consider ecommerce spinoffs — has a more nuanced take: “The broader pressure is about transforming [these businesses] to a digital-first mindset,” he said in an interview with Retail TouchPoints.
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