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How FTD Uses UX Analysis to Weed Out Friction Points in the Shopper Journey

Retail TouchPoints

Key changes have included the addition of a mobile component to support Mercury HQ, which manages the company’s POS solution, along with improved order routing processes. “If The Mercury POS component had originally been launched in 2003 , and hadn’t been updated for approximately 10 years, noted Powell.

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3 Different Paths to Resale Profitability

Retail TouchPoints

This dilemma was on display as two of the biggest managed resale marketplaces, ThredUp and The RealReal , reported Q1 2023 earnings on May 9. shipping,” explained Ken Goldstein, Chairman and CEO of ThriftBooks in an interview with Retail TouchPoints. “We We decided to reclaim [the space] and sell our books at a fair price.”

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eCommerce Expo 2023 Preview

365 Retail

Tina Patel – Analytics & Optimisation Manager, Sony PlayStation Tina’s role at Sony PlayStation speaks volumes about her expertise. His expertise in harnessing data for business growth has made him a sought-after speaker. Attendees can look forward to actionable insights on leveraging data in e-commerce.

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The Benefits & Cons of Selling on Amazon, 10 Factors to Consider

Indigo 9 Digital

The Children’s Place started selling on Amazon back in 2003. If an organization decides to enter Amazon’s FBA program they send their inventory to Amazon then Amazon manages storage of the inventory within its facilities, shipping and customer service (including returns). Logistics are hard for even the savviest of retailers.

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Normalizing Taboo CPG Topics: Lubricants, Toys, And Menstruation, Oh My!

Rangeme

Here is what Monica Chinisaz, Director of Operations, and Chris Petty, Managing Partner and President at Femmycycle, had to say about their experience launching a product in the women’s health industry: RangeMe: How have you seen a shift in the “sexual/women’s wellness” product category and how has this shift impacted your business?