Nearly 10,000 Asda workers have received incorrect payslips due to an IT glitch, with union bosses suggesting some had been underpaid.
The Telegraph reported that one Asda employee claimed as much as two weeks’ worth of wages had been removed from some colleagues’ March payslips.
The supermarket’s bosses said in a letter to store managers on Thursday: “During our payroll checks, we have currently identified around 9,500 hourly paid colleagues who are impacted by incorrect pay, due to what we believe is an issue with a specific holiday calculation as we have moved to our new systems.
Subscribe to Retail Gazette for free
Sign up here to get the latest news straight into your inbox each morning
“Colleagues’ payslips may not show correctly so please reassure colleagues that we are aware of this and are making the relevant adjustments to ensure that colleagues receive payment by Friday payday.”
It comes as Asda has been in the process of updating its IT systems, dubbed ‘Project Future’, as it transitions its processes away from its former owner Walmart’s systems.
However, GMB, the union that represents Asda workers, said some employees were still underpaid following the software error.
An Asda spokesman told The Telegraph: “We recently launched a new HR system and conducted pre-emptive checks to identify any potential issues before colleagues were paid this month.
“These checks found a potential problem with holiday pay that could have resulted in a pay discrepancy for some hourly paid colleagues.
“We have taken immediate and proactive steps to correct this – to help ensure there will be no shortfall in pay for these colleagues this month. Project Future will give Asda a world-class IT platform.”
Click here to sign up to Retail Gazette‘s free daily email newsletter
