Retail TouchPoints
MAY 2, 2024
Following its acquisition of Zulily and the revival of Overstock.com , Beyond, Inc. is shoring up its executive team with a slate of eight high-level appointments across its business. “The most important part of building a long-term, profitable, growing business is putting the right players on the field,” said Marcus Lemonis, newly appointed Executive Chairman of Beyond, Inc. in a statement.
Inside Retail
MAY 2, 2024
In the wake of the tragic Westfield Bondi Junction stabbing attack on April 13, Australian retailers have been revisiting their emergency response plans to ensure they are fully prepared for every contingency. Whilst many businesses have had emergency response plans in place for many years, recent events have highlighted the importance of proactive and continuous training, support and effective lines of communication between frontline retail staff and corporate teams to ensure they are prepared
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Inside Retail
APRIL 29, 2024
Salvos Stores , The Salvation Army’s retail arm, will open its 400th shop on High Street in Melbourne’s Northcote. The store is the Christian charity’s 11th to open this year and Salvos said it plans to add another 25 by the end of the year. Salvo Stores sell pre-loved items at affordable prices, raising more than $44 million last year to support The Salvation Army’s network of more than 2000 community programs and services nationwide. “As we continue to expand our networ
Retail Wire
APRIL 29, 2024
Amazon reports that its Prime deliveries are now even speedier. With over 2 billion packages reaching customers in a day or less this year, the company claims its delivery system is picking up its pace.
Speaker: Loreal Lynch, Everett Zufelt, and Michaela Weber
Once upon a time, in the vast realm of online commerce, there lived a humble checkout button overlooked by many. Yet, within its humble click lay the power to transform a mere visitor into a loyal customer. 🧐 💡 Getting checkout right can mark the difference between a successful sale and an abandoned cart, yet many businesses fail to make payments a part of their commerce strategy even when it has a direct impact on revenue.
Tokinomo
APRIL 29, 2024
In today's world of endless choices, picking the right product or service can feel like navigating a maze. But there's a shortcut: brand trust. In this article, we're diving into what brand trust really means and why it matters. Ever wonder why you trust certain brands? It boils down to three things: your experience with their product, how they treat you as a customer, and the impact they have on society.
Retail Focus
MAY 2, 2024
When making online buying decisions, UK shoppers now place more value on product information delivered on retailers’ owned channels, compared to third-party channels, such as marketplaces or social media, the latest research from Intellias , the software engineering and digital consultancy company, reveals. Original research of over 1,000 UK shoppers by Intellias showed that over seven in ten (72%) use retailers’ websites as their primary source of product information when making a purchase, com
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
APRIL 30, 2024
Australian retail sales in March remain subdued despite an early Easter, only rising 0.8 per cent year over year to $35.6 billion. Australian Bureau of Statistics data showed that other retailing, which include cosmetic, sports and recreational goods, grew 2.4 per cent, the strongest growth across all categories during the month. Food sales went up 2.1 per cent while cafes, restaurants and takeaway rose 1.2 per cent.
Retail Wire
MAY 2, 2024
Snapchat has introduced a range of new augmented reality (AR) and machine learning (ML) tools created to assist brands and advertisers in engaging with users on the social platform through interactivity.
Retail Gazette
MAY 1, 2024
JD Sports has requested all head office employees based around the world return to the office at least four days a week. The new policy, effective July 1, will impact employees at the sports giant’s UK head office in Bury, Retail Week reported. JD Sports will still allow a flexible approach, depending on individual roles and responsibilities, and said it believes the move will give works more room for personal development, collaboration and teamwork.
Retail Focus
MAY 2, 2024
Dorotape is thrilled to unveil the launch of a new ultra-high gloss laminate, designed to protect and enhance large format digital prints. GalleryLam SL98 from ASLAN has a glass like finish which protects against scratches and is resistant to high temperatures, hot liquids, grease, and many household chemicals. The UK Gold Distributor for ASLAN hopes to meet soaring customer demand for environmentally focused laminates, as this 125-micron polyester film is 100% free of PVC & VOC’s and as it
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MAY 1, 2024
Retail is in the midst of a significant transformation. With ecommerce reshaping the landscape, physical stores have a unique opportunity to borrow a few strategies from tourist destinations and become experiences beyond the mundanity of walking up and down aisles. Over half of U.S. brands plan to increase investments in immersive technologies — think interactive displays for increased visual impact, carefully curated playlists and thoughtfully crafted scents that tap into nostalgia.
Inside Retail
APRIL 30, 2024
Vicinity Centres has posted a 1.6 per cent uplift in portfolio sales for the third quarter ended March 31. “Our operating metrics remain strong and continue to be underpinned by retailer demand for physical stores, particularly in our premium centres, and strong retail sales growth since the end of the pandemic,” said CEO and MD Peter Huddle. The occupancy rate for the quarter remained at 99.1 per cent while comparable net property income was at 4 per cent, both in line with the first half of FY
Retail Wire
MAY 3, 2024
Sony Pictures and Apollo Global Management have sent a letter to the Paramount Global board showing their interest in buying the company for around $26 billion.
Retail Gazette
MAY 1, 2024
B&Q is introducing plastic plant pot recycling stations at more than 100 of its stores across the UK this year as part of its commitment to help shoppers make more sustainable choices. Customers will be able to drop off their unwanted pots, which the DIY retailer will then recycle and turn into new planters. The 100% recycled plastic Blacksmith Planters are weather resistant and will be available to buy from B&Q stores for £4.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Retail Focus
MAY 1, 2024
Braehead, one of the UK’s most popular retail and leisure destinations, owned by property company SGS and asset managed by Global Mutual in conjunction with Savills as property managers, is pleased to announce a number of store upgrades at the centre – including health and wellbeing brand, Holland & Barrett, lingerie and adult retailer, Ann Summers and British bakery chain, Greggs Holland & Barrett’s upgraded store reopens on the lower level of the centre today, with a new and impr
Retail TouchPoints
MAY 2, 2024
Building on its reputation as a destination for outdoor grilling, Ace Hardware has launched the private label Loud Mouth Barbeque line of sauces and rubs — its first edible product offerings. The sauces are priced for accessibility at $8.99 for a 19.4 -ounce bottle and $6.99 per container of the rubs, which vary in size by flavor. Additionally, the retailer-owned hardware cooperative is marking its 100 th anniversary in 2024 with Vintage Threads, a private label collection of shirts and hats fea
Retail Wire
MAY 1, 2024
Krispy Kreme is set to extend its sweet reach to Germany through a recent agreement with ISH Kreme, marking its largest franchisee collaboration yet.
Retail Gazette
MAY 2, 2024
An additional 91 Matches Fashion staff members have been made redundant following Frasers Group’s intellectual property (IP) deal. On Monday, the Sports Direct and Flannels owner said it had snapped up Matches’ IP for an undisclosed amount, however the deal did not include the company’s remaining workers or £83m of stock, Drapers reported.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail Focus
MAY 1, 2024
Peel Retail & Leisure has announced that Moss, the UK menswear destination, has selected Gloucester Quays for its next store, opening Saturday 4 th May 2024. The signing follows a host of activity at the top 10 UK outlet as it celebrates its 15 th anniversary, including the upcoming upsize of Skechers, the international lifestyle and athletic footwear brand.
Retail TouchPoints
MAY 2, 2024
Williams-Sonoma, Inc. will pay a record civil penalty of $3.175 million for violating a Federal Trade Commission (FTC) order to truthfully disclose whether products it sells are actually made in the United States. A Department of Justice complaint, based on a referral from the FTC, charges that the retailer listed multiple products as being “Made in USA” when they in fact were made in China and other countries.
Inside Retail
APRIL 28, 2024
Adore Beaut y Group CEO Tamalin Morton has decided to step down for personal reasons, effective in September. Morton agreed to take on a consulting role to assist the company after a new CEO has been named. “As CEO, Tamalin has done an excellent job delivering Adore Beauty’s financial and operational successes and developing the strategic plan.
Retail Wire
APRIL 30, 2024
Walmart has announced the closure of its 51 Walmart Health centers across five states, alongside ending virtual health services, in a surprising move revealed on Tuesday.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
Retail Gazette
MAY 3, 2024
Clarks chief executive Jonathan Ram has left the business after two years to “pursue other opportunities”. The footwear retailer said it has formed an interim executive committee to lead the business until it finds a replacement. Ram joined Clarks in April 2022 from US retailer HanesBrands, where he was the group president of global activewear since 2018.
Retail Focus
MAY 1, 2024
Foot Locker, Inc. (NYSE: FL), has unveiled its new retail concept that delivers an elevated shopping experience and unrivaled customer service. The global retailer introduced the reinvented retail format at its Willowbrook Mall location in Wayne, N.J., and will incorporate learnings from this concept into new stores. At Foot Locker , the retail store experience is the heart of sneaker culture.
Retail TouchPoints
MAY 2, 2024
[Editor’s note: This is an excerpt from the recent Retail TouchPoints Tech Guide, 3 Ways Generative AI is Transforming Brand Experiences. Subject matter experts from Cloudinary also will be discussing the use of generative AI as a tool for image management during the May 7, 2024 webcast, Getting Practical: Generative AI for Your Ecommerce Visuals.] Generative AI can be a truly magical tool, helping unlock the creative process for brands of all sizes.
Inside Retail
APRIL 28, 2024
Footwear and apparel retailer Foot Locker has debuted a new concept store in New Jersey that it says offers an elevated shopping experience and customer service. The retailer launched the new format at its Willowbrook Mall location and plans to incorporate learnings from this concept into future stores internationally, including in Melbourne later this year.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Retail Wire
MAY 1, 2024
Sam's Club has rolled out AI-powered exit technology at over 120 locations, marking a significant advancement in retail customer service.
Retail Gazette
APRIL 30, 2024
JD Sports is introducing tagging sprays across its stores nationwide as it ramps up security measures amid the recent surge in shoplifting. The sports retailer has partnered with forensic security company SelectaDNA to roll out the marking system. The tagging sprays work by leaving a synthetic DNA and a UV marker on property and criminals, which can then be used to link assets to owners and criminals to crime scenes.
Retail Dive
APRIL 30, 2024
The retailer also plans to end telehealth services, citing operational costs and reimbursement complexities that made its healthcare business unsustainable.
Retail TouchPoints
MAY 2, 2024
As consumers demand more flexible payment options, it is no surprise that the digital top-up card industry has had a strong year. The global digital gift card market is expected to reach $724.3 billion by 2028, rising at a market growth of 14.2% CAGR. The trend is set to continue, and it is not just shoppers who benefit from increasingly digital-first payments.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
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