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Outdoor Retailer Fjällräven Launches Peer-to-Peer Resale Marketplace

Retail TouchPoints

Swedish outdoor apparel and gear retailer Fjällräven has launched Fjällräven Pre-Loved, a peer-to-peer resale marketplace powered by Archive that is designed to give a second life to products and reinforce the brand’s mission to reduce waste and promote circularity.

Outdoor 167
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Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge

Retail TouchPoints

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com.

Outdoor 293
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More People Than Ever Are Exploring the Outdoors. Here’s the Opportunity for Brands and Retailers

Retail TouchPoints

While COVID-19 has accelerated the adoption of many new shopping behaviors and expectations, there is another trend that the pandemic has pushed forward: interest in the outdoors. Participation in outdoor activities increased by nearly 25 million people over the past decade, and nearly half that number visited the U.S.’s

Outdoor 259
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3 Benefits of Outdoor Digital Menu Boards

Kuusoft

In the business world, it’s important to seek innovative ways to improve operations and customer experience. For the… The post 3 Benefits of Outdoor Digital Menu Boards appeared first on The Official Kuusoft Blog.

Outdoor 105
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PetSmart Names Retail Veteran as New CEO

Retail TouchPoints

Most recently, Hicks served as CEO of Academy Sports + Outdoors as well as CEO of Foot Locker. His previous retail experience includes leadership positions at JCPenney, Payless ShoeSource, Home Shopping Network, May Department Stores and McKinsey & Co. Symancyk, who left PetSmart to lead Signet Jewelers.

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BCF goes big: The thinking behind the outdoor retailer’s new ‘superstore’

Inside Retail

Outdoor enthusiast retailer BCF has launched the first of its new breed of superstore, with customer experience and a wider range built into its Townsville store’s reopening. Yes, we saw online penetration improve over the pandemic, but we’re seeing more of our customers head in-store again, and we want to help them.”.

Outdoor 130
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Voyado partners with Ellis Brigham to enhance online customer experience

Retail Times

Voyado, the Swedish retail technology platform, has partnered with premium multi-brand outdoor retailer, Ellis Brigham, to help bring its online customer experience in line with the exceptional service customers experience in store.