Retail TouchPoints

AUGUST 15, 2023

In 2017, Polywood had a great product sustainability story (its outdoor furniture is made from 100% recycled plastic and comes with a 20-year guarantee) and a solid launching pad for direct-to-consumer sales (a 27 -year history of selling through big box, home improvement and specialty patio stores). It was an involved, intense process.

Checkout 223

Checkout Merchant Services Payment Services Customer Experience 223

Retail TouchPoints

MAY 12, 2021

More than 800 customers completed the survey, which was designed to gauge confidence and overall satisfaction in the grocery shopping experience thus far during the pandemic — 97% of those surveyed had visited one of T&C’s stores within the previous month. It had been planned for years, but COVID-19 created significant urgency.

Shopping 251

Shopping Checkout Location Planning 251

Retail TouchPoints

JANUARY 26, 2022

For those not familiar, it’s an enormous structure, and like most auto-centric suburban shopping centers, it’s surrounded by acres of parking spaces. Supreet Barhay: Even before the pandemic, we were looking at ways shopping centers could draw more foot traffic by creating additional places for community and engagement.

Outdoor 324

Outdoor Shopping Kiosk Customer Experience 324

Retail TouchPoints

MAY 31, 2022

This ultra-fast connectivity — when paired with other technologies such as IoT, computer vision or cloud computing — will enable everything from virtually enhanced, personalized in-store shopping to real-time planogram compliance to up-to-the-second SKU-level supply chain tracking. Fast, Frictionless Checkout.

Merchant Services 353

Merchant Services Checkout Shrinkage ATS 353

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

Sporting Goods 259

Sporting Goods Payment Services Shrinkage Point of Sale 259

Inside Retail

JANUARY 24, 2023

The grocery and supermarket sector has truly led the pack in seamless retail, as the first to normalise self-serve checkouts, and it continues to act as pioneers in the frictionless experience space, with innovations such as Amazon Go’s smart store – no lines, no check out, just grab and go. million square kilometres of ocean by 2030.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

NOVEMBER 10, 2020

The pandemic’s impact on shopping habits isn’t abating: 66% of respondents will prefer home delivery over other fulfillment methods, according to a survey by Oracle. To reach the heightened numbers of online shoppers, retailers should consider embedding shopping into social experiences. year-over-year. year-over-year.

Shipping 246

Shipping Fulfillment Shopping Consumer 246