Retail TouchPoints

MAY 31, 2022

This ultra-fast connectivity — when paired with other technologies such as IoT, computer vision or cloud computing — will enable everything from virtually enhanced, personalized in-store shopping to real-time planogram compliance to up-to-the-second SKU-level supply chain tracking. Fast, Frictionless Checkout.

Merchant Services 353

Merchant Services Checkout Shrinkage ATS 353

Retail TouchPoints

MAY 8, 2024

Today, it is hard to imagine any sector where AI has yet to be deployed in some capacity, including, increasingly, retail, which has turned to AI for everything from streamlining the supply chain to personalizing shopping experiences. These types of uses should be carefully implemented to ensure compliance with relevant privacy laws.

Payment Services 292

Payment Services Loss Prevention Outdoor Consumer 292

Retail TouchPoints

JANUARY 4, 2021

Swiss performance sportswear brand On has opened a global flagship store in New York’s NoHo neighborhood — its first standalone brick-and-mortar store — boasting a design-centric and technologically driven approach to the in-store consumer experience. Adapting the Experience to Pandemic Shopping.

Outdoor 261

Outdoor Checkout Customer Experience Apparel 261

Retail TouchPoints

FEBRUARY 21, 2023

Dick’s Sporting Goods , one of the largest sporting goods retailers, recently unveiled its House of Sports store with a running track, rock wall, batting cages and outdoor turf field. 5G can also connect mobile point-of-sale (POS) terminals , self-service kiosks, scan-and-go checkouts and other forms of frictionless shopping with ease.

Sporting Goods 259

Sporting Goods Payment Services Shrinkage Point of Sale 259

Retail TouchPoints

SEPTEMBER 16, 2021

In the last two months alone, TikTok has rolled out dedicated “Shopping Tabs” for Shopify merchants, Twitter began a pilot of its “Shop Module,” and Pinterest made it possible for creators to “control the shopability of their content” by tagging products. Social Platforms Aren’t ‘Shopping-First,’ but Do They Need to be?

Social Commerce 307

Social Commerce Consumer Merchant Services Checkout 307

Inside Retail

OCTOBER 9, 2023

Looking closer at consumer behaviours confirms a broad shift in shopping choices and heightened customer experience expectations. This suggests that while consumers have reviewed how they shop in the current economic climate, many will be more selective over a longer-term horizon.

Consumer 130

Consumer Payment Services Beauty and Health Accessories 130

Inside Retail

JANUARY 24, 2023

They covered how brands can provide elevated and curated customer experiences and how clear differentiation, and even re-invention, can be critical to meeting consumer demand and providing a sustainable future for retailers. Data is key to optimising the customer experience. Here are some of the highlights.

Fulfillment 130

Fulfillment Customer Experience Consumer Returns 130

Retail TouchPoints

JULY 11, 2023

As the retail industry introduces modern shopping experiences underpinned with new technologies like AI, retailers can take a page from the NFL’s playbook and adapt those learnings to their unique environments. Data analytics is a powerful tool retailers can use to deliver better shopping experiences.

Payment Services 206

Payment Services Inventory Management Consumer Returns 206

Inside Retail

SEPTEMBER 28, 2022

According to her, life is returning to what it was like pre-pandemic, with more families getting outdoors, schools back on regular timetables and play time becoming a priority once again. Adelene Teo, general manager of Toys ‘R’ Us Singapore. Normalcy is returning. Coping with uncertainty. Making it easier. New technologies abound.

Outdoor 130

Outdoor Returns Checkout Planning 130

M19 Retail

OCTOBER 17, 2023

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. This partnership is a testament to our commitment to helping retailers optimize their operations and elevate customer experiences.

Merchant Services 40

Merchant Services Point of Sale Inventory Management Checkout 40

Storis

FEBRUARY 12, 2019

Mobile Technology is the second key pillar of customer experience that the Boston Retail Partner 2019 POS/Customer Engagement Survey identifies. As customers are using different channels to create their own retail experiences, the opportunities mobile devices offer are significant to retailers.

Customer Experience 52

Customer Experience Outdoor Promotions Point of Sale 52

V Count

JANUARY 24, 2023

Frequent shoppers and shop owners (or other decision-makers) know this too well. According to several studies published by reliable data providers such as Statista, SurveyMonkey, The Market Research, and others, customers are more willing to wait in virtual lines, and the majority of shoppers abandon physical queues in less than five minutes.

Management 40

Management Checkout Customer Retention Customer Experience 40

Retail TouchPoints

JUNE 18, 2020

American Eagle is limiting occupancy too, and notifying customers via a mobile app when it is their turn to shop. And it means that they need to take a close look at how they can provide a smooth and convenient outdoor waiting experience for queuing customers. Get Started With Physical. Double Down On Digital.

Outdoor 190

Outdoor Customer Experience Shopping Checkout 190

Shopper Motion

OCTOBER 28, 2022

Retail Media Networks allow brands and retailers to connect with their customers through the power of data and personalization , customizing their message and impacting customers when they are in the mindset of shopping. In the Groceries industry, an important percentage of shoppers still prefer to shop in the store.

Advertising 52

Advertising Shopping Promotions Marketing 52

Retail TouchPoints

SEPTEMBER 27, 2021

Media outlet BBC has seen that it loses an additional 10% of users for every additional second it takes for its site to load Outdoor retail brand Rossignol.com i mproved its load time by 1.9 Armed with these three metrics, executives get a comprehensive understanding of how customers experience the site and can better pinpoint the issues.

Advertising 259

Advertising Customer Experience Outdoor Checkout 259

M19 Retail

OCTOBER 15, 2024

Alterra, known for its commitment to providing exceptional outdoor experiences, sought to enhance its retail operations across multiple facets as well as to centralize systems across all their resorts. Point of Sale (POS): Mi9 POS enables seamless transactions and enhanced customer experiences at the retail locations.

Merchant Services 52

Merchant Services Inventory Management Point of Sale Supply Chain Management 52

Retail TouchPoints

SEPTEMBER 18, 2024

Seeking to recreate this authentic feeling for consumers in Southern California, Northgate Market worked with Shook Kelley to launch a new food shopping and dining destination: Mercado González. A mercado is a traditional market — one that is brimming with assorted vendors representing the cultural essence of local communities.

Merchant Services 261

Merchant Services Marketing Outdoor Checkout 261