Retail TouchPoints

OCTOBER 23, 2024

In the world of retail, staying ahead means embracing innovations that transform shopping and commerce into an experience that’s faster, smarter and more satisfying for customers. RFID technology is increasingly being used by retailers to better predict inventory, manage product placement in stores and drive sales.

Consumer 255

Consumer Payment Services Inventory Management Checkout 255

Independent Retailer

DECEMBER 23, 2022

Wholesale inventory bloat, combined with a softening demand in the economy, is taking its toll on cash flow and earnings at retailers. . billion of inventory in October, a 21% increase from last year, according to the U.S. “Seemingly overnight, shortages are flipping to inventory surpluses in certain categories.

Inventory Management 78

Inventory Management Wholesale Management Markdowns 78

Retail TouchPoints

NOVEMBER 29, 2023

Malls were once the nucleus of “shopping culture.” But many shopping malls have endured an identity crisis. Coresight also found that traffic at top-tier malls was up 12% in 2022 over pre-pandemic 2019 levels, while traffic was up 10% at non-top-tier malls.

Shopping 271

Shopping Kiosk Consumer Fulfillment 271

Retail TouchPoints

MAY 21, 2024

It encompasses a wide array of data types, from customer WiFi usage patterns and device interactions within the store to transactional data and online shopping behaviors. The optimization can improve customer service, reduce wait times and enhance the shopping experience.

Inventory Management 260

Inventory Management Payment Services Store Layout Promotions 260

Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency.

Loss Prevention 245

Loss Prevention Checkout Shrinkage Supply Chain Management 245

Independent Retailer

JULY 29, 2022

With the new era of retail increasing shopper expectations, delivering a flawless in-store customer experience has never been more critical. Adopting item-level radio-frequency identification (RFID) technology ensures customer service is elevated to new levels in order to remain relevant within a crowded field of competitors.

Customer Experience 78

Customer Experience Shrinkage Checkout Inventory Management 78

Retail TouchPoints

JUNE 8, 2022

The retailer will test inventory management technology in a sixth store. In addition to supporting its employees during the current labor shortage, Vallarta will use the robots to gather real-time inventory data, an important capability as retail continues to grapple with supply chain challenges.

Inventory Management 271

Inventory Management Supermarket Store Operations Customer Experience 271

Inside Retail

JUNE 26, 2024

The peak festive shopping season is a crucial time for retailers and e-commerce brands as they look to boost their revenue, grow their customer base, and enhance their brand recognition with consumers. So how do retailers get cut through in what is pegged to be a challenging and competitive shopping season?

Shopping 100

Shopping Inventory Management Customer Experience Consumer 100

Retail TouchPoints

JULY 5, 2024

In today’s digital-first marketplace, consumer expectations for flawless shopping experiences, whether in-store or online, have reached unprecedented heights and are putting pressure on retailers to provide an “always on” business model. Realistically, outages are not a problem we’re going to completely solve.

Payment Services 271

Payment Services Customer Experience Inventory Management Consumer 271

Retail TouchPoints

MAY 30, 2023

In 2022, a National Retail Federation/Prosper Insights and Analytics survey indicated that 56% of consumers had started their BTS shopping by early July, with 81% planning to shop sales the week of July 11. Want to Expand Back-to-School Shopping Baskets? in an interview with Retail TouchPoints. “I

Shopping 279

Shopping Consumer Planning Inventory Management 279

Inside Retail

JANUARY 3, 2023

With new applications on the horizon, AI is set to play an ever growing role in improving not only customer experience, but also store efficiency and operations. At Amazon, algorithms are used to track consumer behaviour and adapt product recommendations based on a wide range of factors. Payment systems evolution.

Payment Services 290

Payment Services Shopping Checkout Kiosk 290

Retail TouchPoints

JULY 17, 2023

According to Grand View Research , the global IoT retail market was valued at $42.38 billion in 2022 and is expected to grow at a CAGR of 28.4% The statistics show that more and more retail businesses are implementing IoT solutions to explore new ways of connecting with customers, boost sales and streamline business operations.

Payment Services 246

Payment Services Checkout Inventory Management Customer Experience 246

Retail TouchPoints

JULY 12, 2023

That’s worrying in an increasingly competitive environment where customer engagement and user experience are becoming more important than ever. Customer Experience It’s been five years since Amazon Go opened to the public, creating the template for the retail store of the future by allowing shoppers to skip the checkout line entirely.

Payment Services 244

Payment Services Inventory Management Checkout Loss Prevention 244

365 Retail

NOVEMBER 28, 2022

Senior retail consultant at Univers Retail | Published author | Visiting lecturer. As consumption is becoming less focused on the product and more focused on the experience of accessing the product, new brand management practices are being shaped, whether at luxury or mass industry levels. Ghalia BOUSTANI, PhD.

Customer Experience 98

Customer Experience Management Payment Services Clienteling 98

Retail TouchPoints

SEPTEMBER 27, 2023

Simon Properties is partnering with Dropit to bring omnichannel inventory management and fulfillment capabilities to its facilities. “Simon’s commitment to shaping the future of retail aligns perfectly with our pursuit of technological innovation,” said Karin Cabili, Founder and CEO of Dropit in a statement.

Returns 256

Returns Merchant Services Fulfillment Inventory Management 256

Retail Gazette

FEBRUARY 6, 2024

Caroline Ellis, commercial director at ASC, advises on the key elements of an integrated returns journey, allowing retailers to protect their margins, while enhancing customer experience. Shoppers want it to be simple and straightforward to return products.

Customer Experience 52

Customer Experience Returns Inventory Management Point of Sale 52

M19 Retail

OCTOBER 29, 2024

People at the Core: How Systems Empower Teams to Enhance Retail Experiences In retail, it’s easy to get lost in metrics—sales figures, inventory counts, or operational efficiencies. Every transaction, customer engagement, and business decision revolves around the individuals on the front lines.

ATS 52

ATS Supply Chain Management Inventory Management Customer Experience 52

Inside Retail

APRIL 25, 2023

This can be seen by the adoption of QR codes – the use of which accelerated amid Covid-19 restrictions – self checkout in supermarkets and autonomous mobile robots, which are being utilised by major retailers for (among other things) logistical, supply chain and other inventory management tasks.

Shopping 130

Shopping Payment Services Inventory Management Supply Chain Management 130

Retail TouchPoints

MARCH 15, 2024

While customers come to browse the physical shelf, your digital shelf goes to the customer. It can constantly and immediately change the way it is arranged to beat other shelves at capturing the customer’s attention. It may even improve customer experience by providing opportunities to buy items at a lower cost.

Inventory Management 259

Inventory Management Telecommunications Location Marketing 259

Retail Focus

SEPTEMBER 17, 2024

Whether it’s maintaining your point-of-sale (POS) systems, overseeing your inventory management software, or ensuring smooth website functionality for eCommerce operations, having a reliable IT support team ensures everything works seamlessly.

Payment Services 130

Payment Services Inventory Management Customer Experience Management 130

Retail TouchPoints

JANUARY 15, 2024

Artificial intelligence dominated headlines and water cooler conversations in 2023, and 2024 is looking to be no different (if the conversations and showcases at CES and NRF’s Big Show are any indication). But many of these tasks may just represent the low-hanging AI fruit.

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Loss Prevention Planning Customer Experience Inventory Management 307

Retail Assist

JULY 24, 2024

Whilst Artificial Intelligence (AI) might have been named Word of the Year for 2023, it’s 2024 and retailers are now making significant strides in integrating AI to revolutionise shopping experience. customers via the Amazon Shopping app to enhance overall shopping experience. Want to hear more?

Shopping 52

Shopping Inventory Management Customer Experience Promotions 52

I Love Fashion

JULY 7, 2024

Fashion Digital Marketing Agency Forrester Research showed that digital shopping cart abandonment loses revenue of almost $18 billion annually. This article explains every reason behind these issues and guides you to reduce shopping cart abandonment, retailers, inventory management insights, and more. Comparison shopping.

Payment Services 52

Payment Services Shopping Checkout Inventory Management 52

Retail Focus

JUNE 20, 2024

The retail industry has gone through a huge transformation in the past two decades as shopping habits have gone from in-person to online. billion people will shop online in 2024, according to Oberlo. But how does the future of the shopping industry look, and what are some trends we can expect to see in the near future?

Inventory Management 130

Inventory Management Checkout Customer Experience Supermarket 130

Retail Customer Experience

OCTOBER 2, 2023

The technology displayed at groceryshop covered many aspects of grocery retailing — from omnichannel integration to in-store promotions to inventory management to visual merchandising to supply chain management — much including self service applications.

Supply Chain Management 87

Supply Chain Management Visual Merchandising Inventory Management Shopping 87

Retail TouchPoints

JUNE 26, 2023

Groundbreaking at the time, but now sorely outdated, UPCs are finally getting a facelift and moving into the 21st century thanks to the GS1 Sunrise 2027 initiative. Consumers want more information about the products they buy, and retailers want more visibility into the products their customers buy. Who doesn’t want that?

Merchant Services 274

Merchant Services Inventory Management Grocer Customer Experience 274

Retail Gazette

FEBRUARY 22, 2024

With the integration of AI-powered technologies, retailers can enhance customer experiences, optimise operations and drive revenue growth. Keep reading to explore how AI is reshaping the retail landscape and revolutionising the shopping experience.

Inventory Management 122

Inventory Management Checkout Inventory Turnover Promotions 122

Retail TouchPoints

AUGUST 5, 2024

In 2021 the retailer opened its first store outside the Northeast and now operates 13 stores in Florida, and in 2022 The Paper Store opened its first Signature Store, featuring a 12,000-square-foot footprint — double its previous stores’ average size — and new ways for customers to shop.

Inventory Management 261

Inventory Management Point of Sale Promotions Jewelry 261

Retail Focus

SEPTEMBER 5, 2024

While artificial intelligence, or AI if you prefer, is not an entirely new concept to retailers, the way it is being used and rolled out in shops and stores, as well as online, is changing at a rapid pace. To overcome this, companies need to start creating a central repository of supply chain data at the PO, SKU, and factory levels.

Payment Services 162

Payment Services Checkout Inventory Management Store Layout 162

Retail TouchPoints

JUNE 13, 2023

We have a wealth of data at our disposal, from customer behavior and preferences to supply chain and inventory details. Unified commerce: Consumers today expect a seamless shopping experience across channels. They want to browse online, try products in-store and make purchases on mobile.

Customer Experience 261

Customer Experience Inventory Management Marketing Consumer 261

Retail TouchPoints

JANUARY 3, 2024

This inconvenience can turn the simple task of returning a product into a burdensome chore, detracting from the overall shopping experience. There’s also a cost consideration for retailers: faster and more convenient returns mean products are restocked sooner, and customers who return items are more likely to shop again quickly.

Returns 273

Returns Drop-Shipping Customer Experience Customer Retention 273

Retail TouchPoints

JULY 14, 2023

Generative AI is set to revolutionize ecommerce, enabling a more interactive and personalized shopping experience, which is integral to both attracting and retaining customers. In the crowded landscape of ecommerce, a positive customer experience across every aspect of an order has become intrinsic to online success.

Fulfillment 239

Fulfillment Dead-Stock Customer Experience Inventory Management 239

Retail TouchPoints

JANUARY 30, 2023

The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries. As such, the store itself features a “completely reimagined” layout and inventory management system developed to enable “accurate and affordable grocery pickup in minutes.”

Grocer 307

Grocer Planning Supermarket Inventory Management 307

Retail TouchPoints

MAY 17, 2024

Despite a successful holiday shopping season, retailers face numerous hurdles in the year ahead. As stores try to balance protecting profit margins while delivering a unified customer experience, the escalating cost of returns has reached a breaking point. Inventory optimization. According to the NRF, U.S.

Returns 272

Returns Fulfillment Inventory Management Apparel 272

Retail TouchPoints

JUNE 29, 2021

NewStore’s combined cloud-based POS and order management solution will allow Faherty to bring together customer, order and inventory data into an omnichannel order management system. Our brand is a true labor of love,” said Alex Faherty, Co-founder and CEO of Faherty Brand in a statement. “Our

Clienteling 172

Clienteling Inventory Management Checkout Fulfillment 172

365 Retail

AUGUST 16, 2024

From the rise of e-commerce to the integration of artificial intelligence (AI), technology has not only changed how consumers shop but also how retailers operate. With the advent of the internet, consumers gained the ability to shop from the comfort of their homes, leading to the proliferation of online stores.

Payment Services 52

Payment Services Shopping Inventory Management Consumer 52

V Count

JANUARY 26, 2024

Now, it seems, the spotlight has turned towards the traditional brick and mortar retail shops. With the game-changing potential of AI, these businesses are entering a new and exciting era, ready to improve their operations and create a whole new retail experience! We’ll start by defining AI and its types.

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Shopping Inventory Management Customer Experience Advertising 95