Retail TouchPoints

MARCH 28, 2022

Ulta Beauty is partnering with Happy Returns to add Return Bar services to 1,300 brick-and-mortar locations. Through this partnership, Ulta and Happy Returns will increase the total number of Return Bar locations to more than 5,000 by the end of 2022.

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Retail TouchPoints

JUNE 7, 2023

That sense of unease is to be expected from a cohort shaped by both the 2008-2009 Great Recession and the COVID pandemic, and it’s had a big impact on their shopping choices: nearly half ( 48% ) say they shop the most often at discount/off-price retailers, and 25% frequently patronize dollar stores.

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Retail TouchPoints

OCTOBER 24, 2024

Where customers used to move through an orderly progression of steps before making a purchase in stores, they now jump in and out of various stages of “awareness” and “consideration,” seemingly at random, throughout their digital day. “The said Michael Krans, VP of Retail Media at Macy’s at the IAB summit. “I

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Retail TouchPoints

NOVEMBER 15, 2023

However, while the holiday shopping rush comes with significant opportunity — Cyber Monday 2023 alone is estimated to generate $13.7 This enables ITOps and engineering teams at retail brands to find and address issues faster and with more precision, so those issues never impact the consumer and their shopping journey.

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Inside Retail

FEBRUARY 7, 2023

Marketers used to rely on Facebook and Google to get good traffic volume from one source at a reasonable return,” says Michael Tutek, Preezie’s co-founder and CEO. Over time, that’s seen the return on investment come down significantly. The margins are so small because the cost is so high, so it’s unsustainable.

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Retail TouchPoints

SEPTEMBER 21, 2023

With Walmart’s new subscription service , customers can now receive thousands of everyday essentials at their preferred cadence, whether that be every two weeks or every two months. Customers also can start the return process on their phone and then drop off the item with Curbside Return Service. Photo courtesy Walmart)

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Inside Retail

SEPTEMBER 3, 2024

In this article, we will look at the benefits and the key areas to apply AI in the retail industry. Retailers are integrating AI with bricks-and-mortar shops and online platforms to give the shopping experience a remarkable transformation, enhancing both customer satisfaction and operational efficiency.

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Retail TouchPoints

FEBRUARY 17, 2022

Global travel retailer WHSmith has opened its first North American retail location inside the redesigned Terminal B concourse at New York City’s LaGuardia airport. The store is equipped with Amazon ’s Just Walk Out (JWO) technology, offering travelers a checkout-free shopping experience. “As

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Inside Retail

NOVEMBER 20, 2022

Essentially, shoppers could walk in, scan a QR code from their Amazon mobile app at a turnstile, add their items to their baskets within the store, and just walk out when they were finished. If they opt for the autonomous checkout, customers need to use the Rewe app to register at the entrance to the store. Cutting down costs.

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Retail TouchPoints

SEPTEMBER 10, 2024

In addition to the Mexican app, scheduled to debut later this year, Levi’s also is planning to integrate digital returns and exchanges into BackPocket to streamline checkout processes. We must create impactful and meaningful experiences at every touch point, every time.

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Retail TouchPoints

JANUARY 15, 2024

“New year, new you,” is a slightly hackneyed marketing trope, but it is still true that consumers are, in fact, looking to improve their lives at the beginning of the year. January is a unique moment for ecommerce retailers and brands to use inspiration to bring shoppers back for more than just returns and clearance items post-holiday.

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Retail TouchPoints

OCTOBER 7, 2022

Since moving to digital in 2016, we’re always looking for innovative ways to serve our readers,” said Campbell Price, Ecommerce Director at The Independent in an interview with Retail TouchPoints. One variation of Bolt’s Checkout Everywhere function on The Independent ‘s site. IndyBest’s centralized shopping section.

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Retail Gazette

AUGUST 21, 2024

Over half of the biggest online fashion retailers do not offer free postal returns, Which? The consumer choice firm looked at the returns policies of the 20 biggest online fashion retailers, including Asos, Boohoo and Amazon and found that 12 do not offer free postal returns. The returns fees range from £1.99

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365 Retail

JUNE 21, 2021

Tesco is set to launch its first checkout-free store following a successful trial for staff at its head office over the past year. But the Tesco boss said the pandemic boom in online shopping is continuing and demand for home cooking remains strong, with cooking and baking products up 20%. million orders a week being placed.

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Retail TouchPoints

SEPTEMBER 26, 2023

Discount ecommerce app Wish has teamed up with parcel pickup and drop-off network Pudo to offer customers click-and-collect options at more than 1,200 locations across the U.S. Wish continues to look for an edge over newcomers like Shein and Temu , which now dominate the rankings of top shopping apps in the U.S. and Canada.

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Inside Retail

OCTOBER 7, 2024

Rows of observers are studying the pastry chefs adding the finishing touches to a cake, while a pizza al taglio vendor is trying to decide whom to serve next and a pile of trolleys awaits the return of customers carrying handfuls of pantry staples. To the LaManna customer, a trip to the supermarket is not an errand but an indulgence.

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Retail TouchPoints

FEBRUARY 21, 2024

Online shopping is now easier than ever before, enabling consumers to purchase everything from socks to a dining room table from a computer at their home to a mobile phone in an airport terminal. The ease of online shopping also gives consumers the ability to comparison shop more quickly, showing them more options in less time.

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Inside Retail

MARCH 19, 2024

Tara Daly, senior director of product marketing at Loop Returns , shares with Inside Retail advice on getting started in the US market, some tips on cross-border shipping and logistics – including managing returns in a way that builds customer loyalty – and how to drive repeat business. Begin with baby steps, she advocates.

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I Vend

APRIL 20, 2023

It’s also often the only point at which there is any direct engagement with the shopper. Learn how our mobile POS transforms the checkout process. trillion in 2023 + , and to grow at 14% to $5.58 Armed with mobile POS, associates can assist shoppers to checkout in the aisle, busting queue times and raising customer satisfaction.

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Retail TouchPoints

JUNE 6, 2024

There is no better way to find out what’s going on at retail than to actually visit stores, which is exactly what Retail TouchPoints had the chance to do while in Chicago this week for the Retail Innovation Conference & Expo (RICE). But as things have sped up, there’s been this massive opportunity to actually slow things down as well.

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Retail TouchPoints

APRIL 21, 2022

Retailers who utilize Fulfillment by Amazon (FBA) will be able to add Buy with Prime to their own checkout process, which will allow Prime members shopping there to utilize Amazon Pay and benefit from two-day shipping and free returns.

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Theatro

OCTOBER 22, 2024

78% of Holiday Shoppers Concerned about Store Safety This Year, New Theatro Survey Shows Despite safety concerns, one in four shoppers say they plan to shop more in-person for holiday gifts–but with higher expectations, lower patience, and delayed purchases as economic pressures and tech annoyances loom large. consumers aged 18+.

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Retail TouchPoints

AUGUST 28, 2023

ecommerce sales this holiday season are forecasted to reach $273 billion , a 1% year-over-year growth rate, according to the Salesforce Shopping Index , which tracks online data and preferences of 1.5 One popular way to throttle back return rates is to shorten return windows, but during the holidays this can result in a zero-sum game.

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Inside Retail

APRIL 28, 2024

This year, shopping online takes no more than a few clicks – but getting those carts to checkout and beyond? At Starshipit , we surveyed leading retailers from around the globe for our latest report, Evolving Expectations 2024 , to bring you the freshest insights on what truly drives customer satisfaction in shipping and fulfilment.

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Mass Relators

JUNE 25, 2024

MINNEAPOLIS — Target has announced their savings event, Target Circle Week, will return July 7-13. “Target Circle is the best way for guests to save time and money every time they shop,” said Cara Sylvester , vice president and chief guest experience officer, Target.

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I Love Fashion

JULY 7, 2024

Fashion Digital Marketing Agency Forrester Research showed that digital shopping cart abandonment loses revenue of almost $18 billion annually. This article explains every reason behind these issues and guides you to reduce shopping cart abandonment, retailers, inventory management insights, and more. Complex checkout process.

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Retail TouchPoints

OCTOBER 19, 2022

The buy now, pay later (BNPL) firm has launched a series of new products under the Klarna Spotlight banner, all aimed at strengthening the company’s position as “a true shopping utility for consumers and a growth partner for retailers.” This is far from Klarna’s first foray beyond the world of payments. Shoppable Video.

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Retail TouchPoints

SEPTEMBER 13, 2024

Starting in the late 1980s with the introduction of self-checkout kiosks and progressing to today’s smart RFID tags and even fully automated storefronts, retail leaders have slowly but surely embraced digital in-store enhancements. These adjustments begin at the earliest stages in the planning process.

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Retail TouchPoints

JUNE 17, 2022

Walmart and Roku have announced a new partnership “to make TV streaming the next ecommerce shopping destination.” Viewers will be able to press “OK” on their remote when they see a product they like in a shoppable ad and proceed to checkout on their TV. From there, tapping “OK” on the Walmart checkout page places the order.

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Retail TouchPoints

MARCH 5, 2024

The retailer will still offer its free-to-join Target Circle loyalty program and plans to enhance it by providing its 100 million+ members with access to automatic deals applied at checkout. Program members will be able to earn Target Circle Rewards and save with personalized deals.

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Retail TouchPoints

OCTOBER 24, 2023

The retailer will soon return to both digital and physical retail, less than four months after it was purchased out of bankruptcy by baby care brand Dream on Me. The swift return of the bankrupt baby retailer follows on the similarly speedy relaunch of former parent company Bed Bath & Beyond , which was acquired by Overstock.com.

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Retail TouchPoints

MAY 19, 2021

retail sales surged 9.8% , thanks to a third stimulus check and the gradual relaunch of in-store shopping. As more and more people get vaccinated, they will return to brick-and-mortar stores in even greater numbers, and that means retailers need to start preparing for an influx of foot traffic. In March 2021, U.S.

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Retail TouchPoints

SEPTEMBER 19, 2023

Amazon has incorporated RFID capabilities into its Just Walk Out cashierless technology to handle the sale of apparel and fan gear at two Seattle sports venues. This means products like clothing need to be packaged in bags or boxes — but that’s not always the way people shop for soft goods.

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Retail TouchPoints

JULY 27, 2020

As the near-term impact of the pandemic on retail employment crystalizes, participants in a recent RetailWire discussion debated how long it will take for retail employment to return to pre-pandemic levels — if it ever does — and what that means to recruitment and career paths in retail in the years ahead. close over the next two years.

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Storis

MAY 1, 2024

However, there is greater conversion power in the digital Shopping Cart than meets the eye. According to Technopedia, “a Shopping Cart is a software resource that functions as an interface for users that buy items from a business online. There are distinct ways a Shopping Cart can support your business in generating revenue.

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Retail Minded

MARCH 30, 2023

In the competitive environment of e-commerce, most consumers expect businesses to offer them fast and easy checkout. In other words, if you want to keep up with other brands, you must improve the speed at which your customers can complete their transactions. One of the factors affecting checkout rates is your landing page.

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Inside Retail

JUNE 26, 2024

The peak festive shopping season is a crucial time for retailers and e-commerce brands as they look to boost their revenue, grow their customer base, and enhance their brand recognition with consumers. So how do retailers get cut through in what is pegged to be a challenging and competitive shopping season?

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