Retail TouchPoints

AUGUST 15, 2023

What it didn’t have at that point was a streamlined, intuitive online checkout process — and that quickly became a major hindrance to the company’s DTC expansion plans. “We It was an involved, intense process. Once there’s a certain percentage of fraudulent orders, financial companies [can stop servicing you].”

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Checkout Merchant Services Payment Services Customer Experience 185

Inside Retail

JANUARY 16, 2022

Covid-19 changed the way we purchase products and services. During periods of lockdown, social media emerged as a key form of communication, opening an opportunity for retailers to accelerate the development of social commerce in the APAC region. China continues to lead the world in social commerce.

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Social Commerce Beauty and Health Payment Services Accounting 130

Retail TouchPoints

JULY 14, 2020

Riley : When I first came on board as CEO in February 2018, I wanted to get us out in front of a lot of consumers. To adjust for this volume, we have changed some fulfillment, shipping and customer service capabilities. We tweaked our search and checkout capabilities and have increased our retention rate.

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Checkout Fulfillment Shipping Payment Services 185