Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

Target Market 294

Target Market Marketing Consumer Customer Experience 294

Retail Gazette

APRIL 17, 2024

Member prices has become a must-have for many loyalty schemes nowadays, as retailers across the board try to replicate the success of Tesco’s Clubcard Prices. Retail Gazette takes a look at the retailers that offer exclusive pricing for loyalty scheme members. Tesco Tesco has been dubbed as the godfather of member prices, when it launched Clubcard Prices back in 2019.

Beauty and Health 98

Beauty and Health Supermarket Checkout Fashion 98

Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

Checkout 276

Checkout Kiosk ATS 276

Retail Wire

APRIL 15, 2024

Tesla announced significant layoffs on Sunday night, affecting over 10% of its global workforce. Some employees discovered they were laid off when their badges failed to grant them access to company facilities.

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259

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly brought to a boil, the frog doesn’t sense any danger and ultimately perishes. There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade.

Fulfillment 274

Fulfillment Marketing Returns Supermarket 274

Inside Retail

APRIL 16, 2024

Viva Energy’s convenience sales declined 4.4 per cent year over year to $259 million in the first quarter. The company attributed the lower turnover to the divestiture of 25 Coles Express sites to Chevron, the timing of Easter in March, and lower tobacco sales. However, the company said its acquisition of OTR Group provides a platform to boost its convenience business.

Location 263

Location Consumer 263

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

Planning 264

Planning 264

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. If you’re lucky you’re able to track down a tag or brand name and buy the item online. If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consu

Boutique 256

Boutique Shopping Location Returns 256

Inside Retail

APRIL 15, 2024

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. No product category appears to be safe with the existence of retailers dedicated to systematically ripping and profiting off popular designs, products and formulas. Sydney-based entrepreneur, Julia Sakr, founded the luxury dog-bed brand, Barney, one of the brands that was “duped” recently by multinational supermarket Aldi.

Supermarket 277

Supermarket Consumer Advertising Accounting 277

Retail Focus

APRIL 18, 2024

Westgate Oxford will welcome back pre-loved fashion pop-up ‘we are.’ this May, with the fast-growing sustainable fashion business operating on Leiden Square over Friday 17 th , Saturday 18 th , and Sunday 19 th May. The pop-up store will sell high quality secondhand clothing, including womenswear and menswear from well-loved brands such as Tommy Hilfiger, Ralph Lauren and Nike.

Fashion 147

Fashion Returns Shopping ATS 147

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 19, 2024

Hyundai pressed pause on advertising on X following reports that one of its ads appeared next to an antisemitic and pro-Hitler post on the social media platform.

Advertising 234

Advertising 234

Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business. Through the new self-service Walmart Luminate Insights Activation, Walmart suppliers that advertise through Connect will be able to easily access Luminate data to inform their campaigns.

Advertising 255

Advertising Marketing Consumer Shopping 255

Inside Retail

APRIL 17, 2024

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

Supermarket 256

Supermarket Returns Marketing ATS 256

Tokinomo

APRIL 17, 2024

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

Advertising 147

Advertising Retail Marketing Marketing 147

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

APRIL 19, 2024

Procter & Gamble's recent quarterly results showed a mix of gains and setbacks. Despite facing challenges in attracting shoppers due to increased prices over the past two years, the company managed to exceed earnings expectations.

Management 218

Management 218

Retail TouchPoints

APRIL 19, 2024

Erik and Pete Nordstrom, the CEO and President, respectively, of Nordstrom , want to explore a transaction that would take the company private. In response, the Nordstrom board of directors has authorized the “exploration of possible avenues to enhance shareholder value,” forming a special committee of independent and disinterested directors to evaluate proposals from the Nordstroms as well as potential other parties.

Department Stores 230

Department Stores Planning Marketing 230

Inside Retail

APRIL 17, 2024

Westfield Bondi Junction has invited the community and customers to a Community Reflection Day on Thursday, from 11am to 5pm. The shopping centre will remain closed for trading on Thursday and resume trading on Friday, April 19. The Community Reflection Day will be held on the fourth level of the shopping centre, Myer side. The centre will not play any background music and advertisements on digital screens, calling for a peaceful and quiet reflection moment for participants.

Advertising 255

Advertising Shopping ATS 255

Tokinomo

APRIL 19, 2024

In today's competitive marketplace, building a strong brand is essential for success. A well-defined brand not only helps businesses stand out from the crowd but also creates a sense of trust and loyalty among consumers. In this comprehensive step-by-step guide, we will explore the importance of brand building and provide practical tips on how to establish and grow your brand effectively.

Consumer 130

Consumer Marketing 130

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Retail Wire

APRIL 16, 2024

Elon Musk is considering adding a small fee for new X users to enable them to post on the platform as a way to address the issue of bots.

Planning 276

Planning 276

Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider. “Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

Payment Services 250

Payment Services Merchant Services Checkout Accounting 250

Inside Retail

APRIL 17, 2024

Clorox Australia is facing legal action from the Australian Competition and Consumer Commission (ACCC) over allegations it made false or misleading representations about certain Glad-branded kitchen and garbage bags being partly made of recycled “ocean plastic”. Clorox advertised that its Glad Kitchen Tidy Bags and Garbage Bags were made of 50 per cent plastic collected from the ocean or sea.

Advertising 241

Advertising Consumer ATS 241

Retail Dive

APRIL 17, 2024

By committing to smaller, rural communities, the discount retailer has room to grow its already substantial store footprint even more, industry experts and company leaders say.

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121

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 17, 2024

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Retail TouchPoints

APRIL 19, 2024

Louisa Serene Schneider did not set out to be a CEO, let alone a founder. But inspiration struck while she was working for a retail-focused hedge fund and realized the lack of safe piercing options for consumers. This white space became even more obvious to Schneider when she was looking for a safe place to get her young daughter’s ears pierced. “I started thinking about what I wanted her experience to be,” she explained.

Consumer 217

Consumer Marketing Location Planning 217

Inside Retail

APRIL 14, 2024

Vicinity Centres has agreed to sell the Maddington Central shopping centre in suburban Perth to property investor Realside for $107 million, the Australian Financial Review reported. According to the report, Realside purchased the asset in an off-market trade at a premium to the $97 million book value. It noted that the acquisition cost represents more than 40 per cent discount to the land and replacement value.

Shopping 263

Shopping Marketing ATS 263

Retail Dive

APRIL 18, 2024

The arts and crafts retailer has dropped prices to 2019 levels or lower, as it aims to help customers “stretch their dollar,” according to the CEO.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

APRIL 19, 2024

Boeing, the U.S. aircraft manufacturer, has set its sights on introducing flying cars to Asia by 2030.

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Retail TouchPoints

APRIL 19, 2024

Businesses today are constantly looking for ways to improve their sustainability and reduce their carbon footprint. After all, studies show that consumers care more about the environmental impact of their purchasing decisions than ever before. For example, 60% of customers say they would be willing to pay more for a product with sustainable packaging, so it is paramount that businesses stay with the times and account for these shifting consumer preferences.

Supply Chain Management 191

Supply Chain Management Fast Fashion Apparel Shipping 191

Inside Retail

APRIL 13, 2024

Westfield Bondi Junction remained closed on Monday as authorities investigating Saturday’s mass murder combed the mall for evidence. Well-wishers and grieving locals placed floral tributes to the victims outside its entrances on Sunday. In a statement issued Monday morning, Scentre said the mall would “open in due course” once on-site police enquiries are complete.

Advertising 263

Advertising Boutique Shopping Accounting 263

Retail Gazette

APRIL 18, 2024

Asda workers at its Lowestoft store have confirmed strike dates for next month. Workers at the supermarket are set to take industrial action for 48 hours on Friday 10 May and Saturday 11 May over what GMB called “a litany of work place problems” The union claimed the strikes come as workers are angered by issues including cuts in hours, poor quality training, and bullying management.

Supermarket 113

Supermarket Grocer Management ATS 113

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing