Retail TouchPoints

APRIL 17, 2024

As the digital landscape evolves, the impending demise of third-party cookies looms large, creating seismic shifts in how businesses understand user intent. Within the world of B2B and B2C commerce, where understanding consumer behavior is key, this change has spurred a quest for innovative solutions. Enter generative AI (gen AI) — a beacon of hope illuminating the path forward for retailers navigating this new terrain.

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Target Market Marketing Consumer Customer Experience 297

Retail Wire

APRIL 18, 2024

Streaming company Netflix is changing up its approach. The company, known for its subscription model without ads, is now diving into live sports, video games, and ad-supported content.

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Planning 263

Inside Retail

APRIL 16, 2024

Viva Energy’s convenience sales declined 4.4 per cent year over year to $259 million in the first quarter. The company attributed the lower turnover to the divestiture of 25 Coles Express sites to Chevron, the timing of Easter in March, and lower tobacco sales. However, the company said its acquisition of OTR Group provides a platform to boost its convenience business.

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Retail Focus

APRIL 18, 2024

Delivery management platform, Scurri , today reported an increase in the total gross merchandising value (GMV) of goods processed through its platform, which totalled over €12 billion in 2023. Already working with hundreds of retailers and brands, Scurri added a mixture of enterprise and mid-market retailers, including The Perfume Shop, BrandAlley, Victoria Plumbing, Loake Shoes, LeMieux and Weird Fish, to its roster of clients last year.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 18, 2024

We’ve all heard the analogy of the boiling frog: when a frog is put into a pot of boiling water, it will instantly jump out. However, when the frog is immersed into a pot of lukewarm water that is slowly brought to a boil, the frog doesn’t sense any danger and ultimately perishes. There’s an analogy here to what is happening in retail, as retailer leaders have become increasing immersed in technology-driven innovation over the past decade.

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Retail Wire

APRIL 15, 2024

Tesla announced significant layoffs on Sunday night, affecting over 10% of its global workforce. Some employees discovered they were laid off when their badges failed to grant them access to company facilities.

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Retail Focus

APRIL 18, 2024

Westgate Oxford will welcome back pre-loved fashion pop-up ‘we are.’ this May, with the fast-growing sustainable fashion business operating on Leiden Square over Friday 17 th , Saturday 18 th , and Sunday 19 th May. The pop-up store will sell high quality secondhand clothing, including womenswear and menswear from well-loved brands such as Tommy Hilfiger, Ralph Lauren and Nike.

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Fashion Returns Shopping ATS 147

Retail TouchPoints

APRIL 18, 2024

It’s an experience common to almost every traveler — you stay at a hotel and fall in love with the mattress, the sheets, the lamp. If you’re lucky you’re able to track down a tag or brand name and buy the item online. If you’re not lucky, well, life goes on, albeit a little less comfortable or aesthetically pleasing than it could have been…unless you’re staying at Mint House , a new chain of boutique hotels that aims to combine the best of hotel and Airbnb experiences without all the parts consu

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Retail Wire

APRIL 18, 2024

In a recent change at a Walmart store in Shrewsbury, Missouri, self-checkout kiosks are being replaced with traditional checkout lanes.

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Checkout Kiosk ATS 253

Inside Retail

APRIL 17, 2024

The CEOs of supermarket giants Coles and Woolworths stated their cases to the Senate inquiry this week as the government looks into the allegations of price gouging and anti-competitive practices. Both companies have now uploaded their opening statements online. And both outgoing Woolworths CEO Brad Banducci and Coles CEO Leah Weckert said their supermarket chains have tried to help customers cope with the rising cost of living during the past years.

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Supermarket Returns Marketing ATS 256

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Tokinomo

APRIL 17, 2024

It’s been 5 years since Tokinomo started to rethink retail. 5 years full of innovation, dedication and successful collaborations and campaigns. During this time, Tokinomo has emerged as a trailblazer in the retail marketing landscape, weaving innovation, technology, and sustainability into a tapestry that transforms in-store experiences. Hence, Tokinomo is not merely a provider of robotic displays but a catalyst for change in the retail industry.

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Retail TouchPoints

APRIL 17, 2024

URBN , parent company of Urban Outfitters , Anthropologie , Free People and FP Movement , will adopt Stripe as its primary payments infrastructure for both online and in-store sales, consolidating the majority of its North American payments volume onto the solution provider. “Payments are a critical link between our brands and millions of URBN customers who expect checkouts to be as easy as trying on or adding items to a cart,” said Dave Hayne, CTO at URBN in a statement.

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Payment Services Merchant Services Checkout Accounting 257

Retail Wire

APRIL 16, 2024

Elon Musk is considering adding a small fee for new X users to enable them to post on the platform as a way to address the issue of bots.

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Planning 276

Inside Retail

APRIL 17, 2024

Westfield Bondi Junction has invited the community and customers to a Community Reflection Day on Thursday, from 11am to 5pm. The shopping centre will remain closed for trading on Thursday and resume trading on Friday, April 19. The Community Reflection Day will be held on the fourth level of the shopping centre, Myer side. The centre will not play any background music and advertisements on digital screens, calling for a peaceful and quiet reflection moment for participants.

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Advertising Shopping ATS 255

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Focus

APRIL 18, 2024

International luxury brand L’OBJET is thrilled to announce the appointment of Stanislas Le Bert as Chief Executive Officer, effective immediately. Boasting over 15 years of experience in the luxury beauty & lifestyle industries, Le Bert is a global brand leader with expertise in transforming organizations and in omnichannel marketing & sales growth strategies.

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Accessories Marketing Management ATS 130

Retail TouchPoints

APRIL 18, 2024

For the first, Walmart is bringing together its data insights tool Luminate — which surfaces the retailer’s transaction, supply chain and shopper behavior data for its suppliers — with its Connect retail media business. Through the new self-service Walmart Luminate Insights Activation, Walmart suppliers that advertise through Connect will be able to easily access Luminate data to inform their campaigns.

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Advertising Marketing Consumer Shopping 223

Retail Wire

APRIL 17, 2024

Google has made significant changes to its workforce, laying off employees and shifting some jobs overseas as part of a large-scale restructuring.

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Inside Retail

APRIL 15, 2024

Knockoffs, fakes, replicas and imitations have long held a place in retail but dupes and their growing acceptability on TikTok have taken consumer behaviour to new heights. No product category appears to be safe with the existence of retailers dedicated to systematically ripping and profiting off popular designs, products and formulas. Sydney-based entrepreneur, Julia Sakr, founded the luxury dog-bed brand, Barney, one of the brands that was “duped” recently by multinational supermarket Aldi.

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Supermarket Consumer Advertising Accounting 277

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Intelligence Node

APRIL 17, 2024

The 2024 economic climate has heightened shopper price sensitivity. This shift has sparked a retail revolution with dynamic, data-informed pricing strategies and cutting-edge technology. This surge in price consciousness among. The post The Crucial Role of Price Matching in Today’s Retail Landscape appeared first on Blog.

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Retail TouchPoints

APRIL 16, 2024

Dick’s Sporting Goods is expanding its partnership with sporting goods resale marketplace SidelineSwap following a previous expansion in 2023. As the partnership moves into its third year, SidelineSwap’s recommerce services will be available at more Dick’s locations across the U.S. through an ongoing series of trade-in events. During these events, Dick’s customers can bring in their used sports gear for evaluation by SidelineSwap experts.

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Retail Wire

APRIL 17, 2024

Some customers think fast-food is becoming a "luxury," according to a franchisee in California.

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Inside Retail

APRIL 14, 2024

Vicinity Centres has agreed to sell the Maddington Central shopping centre in suburban Perth to property investor Realside for $107 million, the Australian Financial Review reported. According to the report, Realside purchased the asset in an off-market trade at a premium to the $97 million book value. It noted that the acquisition cost represents more than 40 per cent discount to the land and replacement value.

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Shopping Marketing ATS 263

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Gazette

APRIL 18, 2024

Shein is believed to be amongst the retailers still looking to buy Topshop from Asos. Asos is said to have garnered “non-stop interest” from a number of high-profile retail companies, according to The Times, including the owner of collapsed Ted Baker, Authentic Brands Group (ABG), which has shown fresh interest in snapping up the chain. Asos bought Topshop, alongside its sister brands Miss Selfridge and Topman, from Arcadia Group in 2021 for £330m.

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Fashion ATS 115

Retail TouchPoints

APRIL 16, 2024

Customer satisfaction and loyalty are paramount in today’s competitive ecommerce landscape, since customers have countless brands, retailers and marketplaces to choose from. Even the best products and online storefronts fall flat if customers aren’t happy with one tiny part of their experience. One negative interaction can easily drive them away. At the same time, it is common knowledge that keeping an existing customer is cheaper than getting a new one, which makes it a worthwhile investment to

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Promotions Consumer Checkout Wholesale 147

Retail Wire

APRIL 16, 2024

Wegmans Food Markets, the popular New York-based supermarket chain, has confirmed its plans to open a new store in south Charlotte.

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Supermarket Planning Marketing 246

Inside Retail

APRIL 16, 2024

Culture Kings is an Australian retail phenomenon, what started as a Carrara market stall in 2008 evolved into an international retailer being listed on the stock exchange with a $600 million valuation. Founder and CEO Simon Beard took to the stage at Retail Fest 2024 in the Gold Coast, the city where it all started for him, to share what he refers to as the art of retail.

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Advertising Consumer Marketing Fashion 237

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Gazette

APRIL 18, 2024

Asda workers at its Lowestoft store have confirmed strike dates for next month. Workers at the supermarket are set to take industrial action for 48 hours on Friday 10 May and Saturday 11 May over what GMB called “a litany of work place problems” The union claimed the strikes come as workers are angered by issues including cuts in hours, poor quality training, and bullying management.

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Supermarket Grocer Management ATS 115

Retail TouchPoints

APRIL 18, 2024

Hill Beverage products on display at Total Wine Beginning on the unofficial cannabis holiday of 4/20, Total Wine & More will make CBD and THC-infused beverages from Hill Beverage Co. available for delivery across the country in as little as 15 minutes. The “Do it Fluid” beverages, made in collaboration with Snoop Dogg and Death Row Records , come in CBD-only versions as well as Delta-9 and THC blends.

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Retail Wire

APRIL 18, 2024

Walmart revealed a new insights offering that combines its Walmart Connect and Walmart Luminate products.

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Inside Retail

APRIL 13, 2024

Westfield Bondi Junction remained closed on Monday as authorities investigating Saturday’s mass murder combed the mall for evidence. Well-wishers and grieving locals placed floral tributes to the victims outside its entrances on Sunday. In a statement issued Monday morning, Scentre said the mall would “open in due course” once on-site police enquiries are complete.

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Advertising Boutique Shopping Accounting 263

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing