Power imbalance: data reveals “woeful” payment times by large retailers

Small retailers are having to act as "informal debt collectors" due to late payments. Bigstock
Small retailers are having to act as “informal debt collectors” due to late payments. Bigstock
Payment times by large retailers to small business and retail suppliers has been deemed “woeful” and “nothing more that a crude display of power imbalances,” according to the Australian Small Business and Family Enterprise Ombudsman (ASBFEO) Bruce Billson Billson told Inside Retail that big retailers, alongside construction and manufacturing, recorded the worst performance in paying its small business suppliers on time in a recent investigation. This, he said, is “causing needless harm

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