article thumbnail

Microsoft Partners With Chinese Solution Provider to Boost IT Efficiency and Security

Retail TouchPoints

In addition to ESL, Hanshow offers a network of digital solutions that utilize IoT and machine learning technology to provide digital marketing, digital payments and digital shelf solutions to retailers.

article thumbnail

Amazon Commits $53M in Funding to Accelerate Climate Innovations by Women

Retail TouchPoints

“As an important step in solving climate change, we must address the gender inequalities that persist in climate finance, and ensure female entrepreneurs have an equal seat at the table and access to the funding, networks and technical support they need to scale climate solutions,” said Kara Hurst, VP of Worldwide Sustainability at Amazon in a statement, (..)

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Pinterest Debuts Shoppable Livestreaming with Top Creators

Retail TouchPoints

The social platform also is launching a virtual studio where Pinterest producers will work directly with creators to develop unique content and provide technical support. We’re thrilled to partner with Pinterest on this thoughtful experience,” said Dianna Cohen, Founder of the haircare brand Crown Affair in a statement.

article thumbnail

Best Buy Trials New Membership Program Combining Support and Free Shipping in 60 Stores

Retail TouchPoints

Best Buy is piloting a new membership program called Best Buy Beta that will offer customers an array of benefits, including: exclusive pricing; unlimited Geek Squad technical support; up to two years of protection on most product purchases; free standard shipping and delivery; and free installation on most products and appliances.

Shipping 149
article thumbnail

Case Study: Providing the Optimal POS Solution

Star Miconics

Star Micronics & ClearTEQ Provide Optimal POS Solution To Specialty Market East Meats West East Meats West is an independent specialty frozen food market serving southern Alberta, Canada. Download Now Love industry news? Check out our podcast: Rising Stars Podcast

article thumbnail

Encourage Your Customers to Call Again. Here’s How.

Retail TouchPoints

In North America, the average cost per call is approximately $10, but it can get higher than $25 per call in industries that require more technical support. Depending on where agent labor is, costs can vary widely. Cumulatively, companies around the world are spending more than $1.3

article thumbnail

Guest Post: 5 Reasons Why Customer Experience is the Pulse of Every Business

Hyken

This week we feature an article by Jafar Sadhik, a digital marketer in the fields of SaaS tools, data management, and finance management. All these discussions prove that customer loyalty should be the prime priority of businesses in order to strive and thrive in such a competitive market.