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Optus backpays over $7.8 million to underpaid employees

Inside Retail

Optus hired these employees as retail consultants and store managers around Australia between January 2014 and March 2020. In April 2021, the telecommunications company self-reported the underpayments to the Fair Work Ombudsman following an internal review. The backpayment includes more than $5.4 million in superannuation and interest.

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Eight telcos get final warnings over consumer protection rule breaches

Inside Retail

Eight telecommunication operators have been warned by the Australian Communications and Media Authority (ACMA) after they failed to provide “adequate safeguards” to customers regarding disconnections.

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Woolworths says MyDeal data breach impacted 2.2 million customers

Inside Retail

The company said in a stock exchange filing that a compromised user credential was used to gain unauthorised access to MyDeal’s customer relationship management system. Woolworths has reported a data breach impacting 2.2 million users of its MyDeal subsidiary. The company is now contacting impacted users by email.

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Outgoing Myer CEO John King on why Black Friday might overtake Christmas

Inside Retail

This year’s AGM occurred at a time of significant management change at Myer, as King, JoAnne Stephenson, who is chairperson of the board, and Nigel Chadwick, the retailer’s CFO, are all scheduled to depart their roles in the coming months. Rather, she said that it encouraged employees to stay well-informed on the matter.

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Key Disaster Preparedness Takeaways for Retailers from an Eventful Summer

Retail TouchPoints

This circumstance underscores the importance of distributed IT performance management software in assisting retailers in retaining authority over their power systems. Retail IT managers have the option to incorporate software applications alongside their power management equipment to facilitate a proactive approach to remote management.

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Ron Johnson’s Enjoy Technology Files for Bankruptcy, Set to be Sold

Retail TouchPoints

The idea was to bring the store experience to consumers’ homes via a technology-powered “mobile store” operation, with an initial focus on telecommunications and consumer electronics ( AT&T and Apple are partners in the U.S.). Johnson co-founded Enjoy in 2014 after leaving JCPenney and currently serves as its CEO.

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Crypto Payments Adoption in FinTech: How Do Retailers Fit in?

Retail TouchPoints

Expect the need for a crypto manager. 10 years ago, not many business owners expected to have to manage their social media profiles, yet here we are. Social Media Manager is now one of the highest-paid marketing roles , as these professionals must understand how to engage modern audiences online.