Sat.Jul 24, 2021 - Fri.Jul 30, 2021

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How to Treat Pricing Like a Brand Guardian

Wiser

When you think of a strong brand, what comes to mind? Is it excellent marketing? High-quality products? Pushing the boundaries of what’s feasible within an industry? An innovative pricing strategy ? No matter what you think of first, there are entire teams behind the scenes working to make that brand strong. It’s one of the oldest adages in business: Your brand is your most valuable asset.

Markdowns 158
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Retailers set to recover lost ground in food-to-go, says IGD

Talking Retail

Retailers suffered a market share decline in food-to-go compared to foodservice operators during the pandemic but should recover strongly, says the Institute of Grocery Distribution (IGD). The IGD expects retailers overall share of the food-to-go market to reduce to 21% in 2021 from 24% in 2019. But this will gradually increase to 23% by 2026. This story continues at Retailers set to recover lost ground in food-to-go, says IGD.

Marketing 128
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Levi’s Tees and Jeans X Lucky Fox

Retail Focus

The Levi’s® store in Bromley is the first in a line of branches to have a shift in design and strategy, in collaboration with Lucky Fox , as the brand hits a new direction. The selected stores, which will have a more focused product selection of mainly tees and jeans, have been redesigned to create a more informative and focused shopping experience.

Kiosk 331
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Walmart, Apple Reimplement Mask Mandates After CDC Updates Guidance

Retail TouchPoints

The U.S. Centers for Disease Control and Prevention has changed its mask guidance to recommend that all people wear a mask indoors in areas with “substantial and high transmission” of COVID-19. The change is just beginning to trickle down to retailers, with Apple and Walmart among the first to announce that they will require masks in-store. The renewed concerns stem from the highly contagious COVID-19 delta variant and the large number of unvaccinated people in the country.

Returns 317
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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First shopping centre-based vaccination hub opens in Melbourne

Inside Retail

Melbourne’s Bayside Shopping Centre has become Victoria’s first shopping centre-based vaccination hub, and expects to give easy access to Covid-19 vaccines for 500,000 local residents. “We are pleased to have opened the Frankston Community Vaccination Hub at Bayside Centre, where we are able to provide this important service in a central, easy to access location to our community,” said Peninsula Health executive director of operations Helen Cooper.

Shopping 264
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Make your customers feel represented with inclusive marketing

Tokinomo

Brands all over the world are trying to find better ways to engage with their customers. However, most of them make the same mistake: they market their products to a general audience. There is no such thing as a general audience/general market. Your customers are all unique. Yes, they have things in common, and they can even form “ tribes ” to which you can market.

Marketing 236

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To Thrive in the New Global Ecommerce Marketplace, Toys ‘R’ Us may Need to Think Small

Retail TouchPoints

Remember Toys ‘R’ Us? A toy shop that gave the world Barbie, Mr. Potato Head and other wonderful creations. The toy seller, which at its peak had more than 1,500 stores around the world, was part of the fabric of American childhood for more than half a century. In many countries, it was the go-to store for birthday gifts and special treats — a magical wonderland of toys where, as children, we happily spent hours exploring.

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Koala beds down in South Korea

Inside Retail

Australian mattress retailer Koala has selected South Korea as its second international market, launching into the region this week. The move follows the brand’s recent success in Japan, where consumers are demanding quality international products. “We’ve been [in Japan] for four years and in the last two years, we’ve really seen incredible growth.

Marketing 246
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Wegmans to take Manhattan

Retail Wire

Wegmans will open its first store in Manhattan on the site of a former Kmart at Astor Place. The 82,000-square-foot store will open in 2023. Wegmans operates one other New York City location at the Brooklyn Navy Yard. That store opened in 2019.

Location 190
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Why Amazon’s New “Just Walk Out” Supermarkets Will Change Everything. Forever

Retail Focus

Everyone has something to say about Amazon. Yet one thing always rises above the critiques: They’ve been ruthlessly customer focused. If it doesn’t benefit the consumer, they won’t do it. Their latest example is “Just Walk Out,” a suite of technologies that enable shoppers to simply enter a store, gather their items, and simply leave.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Qubit Uses Deep Learning and AI to Help Retailers Perfect Personalization Efforts

Retail TouchPoints

Qubit has launched Qubit CommerceAI , a tool that leverages AI, deep learning and machine learning to deliver advanced 1:1 personalization techniques. The Qubit CommerceAI models are designed to understand and react instantly to customer context in order to unlock more value from retailers’ entire product catalog. . Qubit CommerceAI combines customer data, including intent, and design tools with the goal of driving conversion rates and customer lifetime value while reducing abandonment.

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Temple & Webster CEO Mark Coulter talks tech, podcasts and rentals

Inside Retail

Australian online furniture business Temple & Webster is well on its way to achieving its goal of becoming the biggest furniture retailer — either online or offline — in Australia. The company recently reported a record year of revenue, profit and active customers, thanks to the impact of Covid-19 lockdowns, which not only drove more people to shop online rather than in stores, but also to redecorate their homes.

Finance 246
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Walmart will pay for associates to go to college

Retail Wire

Walmart announced it will cover 100 percent of its associates’ cost for tuition and text books as part of college degree and certificate program with academic partners including the University of Arizona and Southern New Hampshire University.

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Harrods’ Hair & Beauty Salon relaunches after a magical makeover

Retail Focus

Harrods is delighted to open the doors to its new Hair and Beauty Salon on the Fifth Floor from the 26 th July 2021. The Knightsbridge store’s new Hair & Beauty Salon offers guests a serene and tranquil beauty space, with unrivalled access to exclusive treatments and ‘must-have’ products from the world’s most innovative beauty brands, all under one roof.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Dollar General Adds pOpshelf Store-in-a-Store to Attract Higher-Income Consumers

Retail TouchPoints

Dollar General is expanding its pOpshelf offering into a store-in-a-store format at two DG Markets in the Nashville, Tenn. area. The concept, which launched in October 2020 and has since expanded to 16 stores, offers a rotating selection of items at price points of $5 or less. “Through this combined format, we aim to deliver the value and products customers trust from a DG Market with the continually-refreshed merchandise, including beauty and seasonal products, home décor and arts and crafts th

Consumer 306
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Forget Amazon Go, experts reveal the supermarket of the future

Inside Retail

Digital shelf, dark store and a fresh food playground – is this the future of supermarkets? Accenture thinks so. The consulting company has developed a new supermarket concept, in partnership with design agency Le Projet Hope, that blends online with offline and old shopping habits with new processes. . Dubbed Openmarket A22, the supermarket concept is designed to be as logistically efficient as an automated e-commerce warehouse, bringing back the sense of discovery to grocery shopping thr

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Retail Channel Strategy – Don’t forget the discounters

Mike Anthony

If the trade press is anything to go by, you’d imagine that the discounter channel had somehow disappeared over the last twelve months. All the headlines are about e-commerce growth and devastated high streets and traditional retail. True, the discounters have had a quiet pandemic. But does that mean we can forget about them? Far from it! From what I can see, discounters are well positioned to go from strength to strength.

Shopping 147
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The Fragrance Shop celebrates the launch of their 200th branded store

Retail Focus

The past 18 months have been tough for the Great British high-street, with many retailers forced to close for months on end as the Coronavirus pandemic hit the UK. However, this hasn’t stopped The Fragrance Shop – they have seen exponential online and in-store growth during this period, with business booming. The launch of their brand-new Southport store in July 2021 has seen the company reach the impressive milestone of 200 branded stores across the UK, bringing their overall portfolio to 203 s

Shopping 162
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Walmart Packages Marketplace and Delivery Tech for Sale to Other Retailers

Retail TouchPoints

Walmart will make its own technologies across both digital and physical channels available to other retailers. The company’s move includes integrating Walmart’s Marketplace, online and in-store fulfillment and pickup technologies into the Adobe Commerce platform. Retailers will be able to access Walmart’s cloud-based services to reach new customers through Marketplace and offer national two-day shipping through Walmart’s Fulfillment Services.

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API rejects “opportunistic” $687m Wesfarmers bid

Inside Retail

Wesfarmers $687 million bid to pick up Priceline-owner Australian Pharmaceutical Industries (API) has been shot down by its board, stating it undervalues the business. The board said the bid’s timing was “opportunistic”, given the impact Covid-19 has had on its retail division, and that it is well placed to bounce back from any short-term struggles with substantial growth expected in the medium-term due to its place within the health, wellness and beauty sectors.

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Shopping center exec says traffic is back at pre-pandemic levels

Retail Wire

Conor Flynn, CEO of Kimco Realty, said his company’s shopping centers are seeing customer counts on par with numbers prior to the outbreak of the novel coronavirus pandemic. The company, which operates about 400 grocery-anchored shopping centers in the U.S., has seen an increase in its occupancy rates as the domestic economy reopens.

Shopping 130
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Mercers estate welcomes art gallery duo

Retail Focus

The Mercers’ Company has today announced that the UK art gallery group, Clarendon Fine Art, has selected 117 Long Acre, Covent Garden, for its latest unique gallery experience in the capital. . Capturing the gallery’s mission to make art accessible and enjoyable to all, from first-time buyers to established collectors, the 3,500 sq ft Long Acre site joins the brand’s portfolio of over 20 galleries across the UK and is just a few miles down the road from Clarendon Fine Art’s first-ever location

Location 162
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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The Future of the Mall: Why Developers are Rethinking Everything from Tenant Mix to Events and ‘Adjacencies’

Retail TouchPoints

More than 163 million people in the U.S. have been fully vaccinated , and growing concerns around the Delta variant have inspired more people to follow suit. That means more consumers are venturing out into the world — and going back into stores. In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021.

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Analysis: How Australian department stores can thrive in a post-Covid world

Inside Retail

There’s no doubt that Covid-19 has brought about lasting changes to retail worldwide. In the last 12 months alone, the industry has seen household names across the globe forced into administration (with a number never to return) including Debenhams, Arcadia Group, JC Penny and Century 21. Those brands that have avoided bankruptcy have often been forced to undertake aggressive cost reduction and store closures.

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Meraki Announces New MX Endpoint

Cisco Retail

The Meraki team recently announced a new endpoint: Appliance uplinks usage history. This brand new endpoint provides the usage history of your uplinks for a given timespan. Learn more and engage with the team in the Meraki Community post here. Using this endpoint, you now have the ability to do capacity monitoring. This allows you to determine if the cause of a problem is due to bandwidth over utilization and helps you measure the usage of your uplink bandwidth.

Planning 145
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Many retail sectors have thrived during the pandemic thanks to e-commerce, but can it continue?

Retail Focus

In the past year, online shopping has boomed. With customers stuck indoors, many swapped in-store purchases for online splurges, but can it continue? As a result of the pandemic, it’s no secret that some of the world’s biggest retailers saw huge increases in the sales thanks to e-commerce. But which sectors were the biggest winners? Retail sectors that saw a steep increase in online shopping.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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How Social Commerce, Same-Day Delivery and Live Chat are Driving Sephora’s Omnichannel Evolution

Retail TouchPoints

Carolyn Bojanowski has been with Sephora since the days when “Friendster was the social media channel of choice,” as she puts it. For those who are a bit fuzzy on social media history, that equates to 16 years. In that time, Bojanowski has seen her fair share of shifts and transformations in the business, but even still 2020 stood out, as it did for many retail executives.

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How online retailer Style Story is riding the K-beauty wave

Inside Retail

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On my return to Australia, I quickly found myself filling ‘orders’ for friends and family who had fallen in love with the products and wanted more,” she told Inside Retail.

Shipping 246
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The Modern Security Operation Center

Cisco Retail

Every organization regardless of size, budget or area of focus should have some form of a security operation center (SOC). When I use the term “Security Operations Center”, many people imagine a dedicated team with expensive tools and a room full of monitors. That image can be a SOC, but it is not always the case. A SOC can just be one person or multiple groups of people spread across the globe.

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Zoho Invoice is Now Free to Empower Small Businesses

Small Biz Trends

Taking any cost of the expense sheet for a small business is always a great thing. And this makes the announcement of Zoho Invoice being available for free even better. Why, because this is a proven cloud-based invoicing solution with more than 30 real-time reports so you can easily navigate the billing and payment collection process. So, getting it for free means taking the cost of a valuable tool you use regularly of your expense sheet.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.