Retail TouchPoints

NOVEMBER 29, 2021

As consumers spend more time and money online, brands and retailers are feeling greater pressure to stand out. Advanced merchandising and more granular personalization can help, but executives may wonder how can they go the extra mile to show they really understand customers’ wants, needs and preferences. Katerina Axelsson believes taste could be one of the next frontiers for personalization, which is one of the reasons she founded Tastry.

Consumer 327

Consumer Customer Experience Marketing Accounting 327

Retail Focus

NOVEMBER 30, 2021

Harrods has launched its first stand-alone H beauty destination in Scotland, in the heart of Edinburgh. Following two successful H Beauty store openings across England, the latest H beauty, will be located at St James Quarter, in the heart of Edinburgh’s shopping district. The store is an experiential playground where both beauty novices and experts can discover the industry’s most innovative brands in addition to finding their long-standing favourites. © Sandy Young Photography Sandy Young/scot

Boutique 317

Boutique Location Shopping Planning 317

Inside Retail

NOVEMBER 29, 2021

Black Friday was a successful endeavour for many Australian businesses, according to data from Shopify which found that, over the course of last Friday, local sales grew 34 per cent on the firm’s records from last year. “Each year, Black Friday represents one of the largest single-day sales moments for entrepreneurs around the world, and this year it was bigger than ever,” said Shopify president Harley Finkenstein.

Consumer 299

Consumer ATS 299

Retail Wire

NOVEMBER 30, 2021

Dave Clark, CEO of Amazon.com’s consumer business, said the company expects to be the largest carrier of parcels by the end of this year or early in 2022. Mr. Clark said Amazon has been building its supply chain infrastructure for over two decades to get to this point.

Consumer 245

Consumer 245

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Management

Retail TouchPoints

NOVEMBER 29, 2021

Gift cards are shaping up to be a holiday hero this season, as consumers and retailers continue to grapple with supply and shipping issues. The latest data from the Adobe Digital Economy Index revealed that out-of-stock messages rose a whopping 325% in October 2021 compared to the same month in pre-pandemic times (way back in 2019), and in the last month alone consumers have been hit with more than 2 billion out-of-stock messages online.

Shopping 291

Shopping Shipping Consumer Planning 291

Tokinomo

NOVEMBER 30, 2021

Tis the season to be jolly! Also, it’s that time of year when customers are buying a lot more and spending more time in-store than ever. Retailers and brands need to be prepared for holiday shopping because it’s an opportunity that only strikes once a year.

Marketing 212

Marketing Shopping Retail Marketing 212

Retail Wire

DECEMBER 1, 2021

Toys R Us is opening a new U.S. flagship store at the American Dream mall in New Jersey. The store will feature more than 10,000 toys, a two-story slide and an ice cream parlor. “Toys R Us is back and it’s back in a mega way,” said Yehuda Shmidman, WHP Global and Toys R Us chairman and CEO. “This is going to be our largest format store in America.

ATS 189

ATS 189

Retail TouchPoints

DECEMBER 3, 2021

Hip-hop entrepreneur Sean “Diddy” Combs has reportedly placed a $3.3 million bid to acquire his own fashion brand, Sean John , out of bankruptcy, according to Bloomberg. The retailer is currently 90% owned by brand management firm GBG USA through a joint venture with Combs, who sold the majority stake in 2016. Combs is now the stalking-horse bidder for Sean John; other interested buyers can submit offers until Dec. 15, 2021.

Brand Management 287

Brand Management Fashion Management 287

Retail Focus

DECEMBER 3, 2021

Debenhams.com has opened a physical flagship Beauty destination at the iconic Manchester Arndale. Since the acquisition by the Boohoo Group at the beginning of 2021, the British e-tailer has harnessed their beloved heritage whilst rebranding their aesthetic welcoming a fresher, modern and more inclusive image overall. The launch of the Debenhams.com Beauty store, spreading across two floors and covering a total area of 7,552 sq. ft of prime retail space, will give customers the chance to experie

Location 162

Location ATS 162

Inside Retail

NOVEMBER 28, 2021

Throughout 2021, Covid-19 looked like the Grinch that might steal Christmas from families and business owners alike. Now, with most state borders open, the festive season is full of opportunity. The latest ANZ card-spending data shows there’s a renewed appetite for household spending. For small and medium businesses, that means there’s a chance to help shoppers find the perfect gifts for those reunions with loved ones. .

Merchandise Store 264

Merchandise Store Customer Experience Fulfillment Management 264

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

DECEMBER 3, 2021

Gina Drosos, CEO of Signet Jewelers, which owns Jared, Kay and Zales, said the company had expected consumers to do their holiday shopping earlier this year and made sure it had the right merchandise and marketing plans in place to meet demand. The company’s same-store sales were up 18.9 percent in the third quarter on top of a 14 percent gain during the same period in 2020.

Planning 147

Planning Consumer Shopping Marketing 147

Retail TouchPoints

NOVEMBER 30, 2021

eBay will acquire Sneaker Con Digital ’s authentication business to enhance the marketplace’s Authenticity Guarantee. More than 1.9 million pairs of sneakers are available on eBay any given day, making the category an important one for the retailer. “eBay has always been a vibrant community of enthusiasts, with deeply knowledgeable buyers, sellers and employees,” said Jordan Sweetnam, SVP and General Manager of eBay North America in a statement.

Management 289

Management 289

Cisco Retail

DECEMBER 2, 2021

There is no doubt that the future of work for almost everyone is hybrid, but the reality of keeping a hybrid workplace up and running is a complex endeavor. Whether your business has 100, 1000, or 100,000 employees, keeping them connected and secure from wherever they choose to work, is no small task. The race to keep ahead of this hybrid workforce has also accelerated the journey to the cloud for many enterprises.

Operating Expenses 145

Operating Expenses Management Location 145

Inside Retail

DECEMBER 2, 2021

It’s been a rough two years for many of us and to cap it off, this year’s festive season has its own unique challenges, thanks to delivery delays due to Covid and the emotional toll of being apart from family and loved ones after an extended period of time. In a new report from Emarsys, All I Want for Christmas , 1000 Australian consumers shared their concerns about shopping for gifts this year.

Shopping 263

Shopping Returns Customer Experience Consumer 263

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Nvidia

NOVEMBER 29, 2021

NVIDIA is making it easier than ever for researchers to harness federated learning by open-sourcing NVIDIA FLARE , a software development kit that helps distributed parties collaborate to develop more generalizable AI models. Federated learning is a privacy-preserving technique that’s particularly beneficial in cases where data is sparse, confidential or lacks diversity.

Planning 140

Planning Management ATS 140

Retail TouchPoints

DECEMBER 2, 2021

Since the start of the pandemic, the prevalence ofanxiety, stress, depression and PTSD amongst all age groups has skyrocketed — igniting more conversations around mental health. Subsequently, the term “neurodiversity” has sprung up in multiple conversations surrounding the way we interact with our environments. Neurodiversity celebrates the differences in how people’s brains take in and process information.

Kiosk 286

Kiosk Shopping Customer Experience Accounting 286

Cisco Retail

DECEMBER 2, 2021

The Commonwealth Government in Australia recently announced imminent changes to reporting obligations related to critical infrastructure security. The changes have been under consideration for some time and the subject of widespread consultation among owners and operators of 11 sectors which have been identified as high priority. Referred to as CISONS – or critical infrastructure and systems of national significance – these high priority infrastructure assets have the potential to cause enormous

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145

Inside Retail

DECEMBER 1, 2021

After experiencing bullying in the workplace, Amber Wilkinson left her corporate job and started a small business with the aim of bringing a little more kindness to the world – through clothing. The Melbourne-born brand Kind is Cool has a range of clothing options for kids and adults featuring positive messaging. This Christmas, the brand has launched a festive range of unisex clothing and is donating $2 from every sale to anti-bullying foundation Bully Zero.

Shipping 246

Shipping Marketing Management ATS 246

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Nvidia

NOVEMBER 29, 2021

Whether facilitating cancer screenings, cutting down on false positives, or improving tumor identification and treatment planning, AI is a powerful agent for healthcare innovation and acceleration. Yet, despite its promise, integrating AI into actual solutions can challenge many IT organizations. The Netherlands Cancer Institute (NKI), one of the world’s top-rated cancer research and treatment centers, is using the NVIDIA AI Enterprise software suite to test AI workloads on higher-precision 3D c

Planning 128

Planning Location ATS Management 128

Retail TouchPoints

DECEMBER 1, 2021

In another sign that Black Friday, and to some extent the entire extended Thanksgiving weekend, has ceded its position as a truly peak shopping period, Black Friday 2021 was a mixed bag for retailers. Store traffic was 47.5% higher than 2020’s, although it was not yet back up to 2019 levels (Black Friday 2021 was down 28.3% from 2019, according to Sensormatic Solutions ).

Promotions 275

Promotions Shopping Checkout Consumer 275

Cisco Retail

DECEMBER 3, 2021

Cisco is proud to be the only vendor recognized by SE Labs as Best Next Generation Firewall (NGFW) in their 2021 Annual Report. We’re honored to receive industry recognition for excellence in the network firewall market and for making security less complex, more agile, and better able to defend against today’s and tomorrow’s threats. I couldn’t be prouder of our Cisco Secure Firewall team and our amazing customers who continue to develop their network security around our firewall, and who have

Marketing 144

Marketing ATS 144

Inside Retail

DECEMBER 1, 2021

Woolworths Group has put forward its own non-binding bid to acquire Australian Pharmaceutical Industries at a cash price of $1.75 per security – a 20c per share premium on Wesfarmers’ $1.55 per security offer. According to Woolworths, API’s board has determined their proposal is likely to be superior to Wesfarmers’, and it is working to “quickly” finalise its due diligence enquiries.

Planning 246

Planning Beauty and Health Location Marketing 246

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Point of Sale

Talking Retail

NOVEMBER 30, 2021

KP Snacks has refreshed its packaging to mark its £150m sales milestone earlier this year. The new packs will be available from December and feature “vibrant colours, sharp graphics and bold patterns”. John McDougall, brand manager at KP Snacks, said: “Hula Hoops is an iconic brand and continues to be a dominant player in the crisps, This story continues at Hula Hoops unveils refreshed packaging.

Brand Management 126

Brand Management Management ATS 126

Retail TouchPoints

DECEMBER 1, 2021

The pandemic has brought about long-term changes for both business operations and consumer expectations, and 2021 taught us how far removed we are from ever returning to the old “normal.” Businesses continued to be put to the test over the last year, especially small business owners in retail and ecommerce. Relentless challenges including supply chain disruptions, weather disasters and a ship stuck in the Suez Canal slowed shipments and delivery of goods to consumers.

Shipping 265

Shipping Finance Customer Experience Consumer 265

Cisco Retail

NOVEMBER 30, 2021

Zero Trust : as the name implies, is the strategy by which organizations trust nothing implicitly and verify everything continuously. This industry north star is driving different architectures, frameworks, and solutions to reduce an organization’s risk and improve their security posture. Beyond the need to enforce strong authentication and authorization to establish trust of an endpoint, how can we verify continuously?

Promotions 144

Promotions Consumer ATS 144

Inside Retail

DECEMBER 1, 2021

Premier Retail has suffered a stop-start beginning to FY22, with total sales down 3.5 per cent throughout the half-to-date due to the mandated closure of more than half of its store network. According to the business, which runs Jay Jays, Just Jeans, Peter Alexander, Smiggle, Portmans, Jacqui.E, and Dotti, it has already lost more than 42,000 trading days this financial year – though stores have already started reopening across key states in Australia and New Zealand.

Accessories 246

Accessories Fashion 246

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Talking Retail

DECEMBER 1, 2021

Retailers that refuse to accept cash on hygiene grounds during the pandemic are doing so for “bogus reasons”, says the Cash Supply Alliance (CSA). The CSA, a cash industry organisation, is urging retailers to accept cash payments at least to the same level as the new £100 contactless limit. The organisation is also encouraging frustrated. This story continues at Refusal to take cash for health reasons is bogus, says lobby group.

ATS 124

ATS 124

Retail TouchPoints

DECEMBER 2, 2021

Dollar General is preparing to embark on a massive expansion as it comes off a strong Q3 2021. The off-price retailer announced plans for 1,050 new store openings, 1,750 store remodels and 100 store relocations; the launch of 1,000 pOpshelf locations by fiscal 2025; and the company’s entrance into Mexico with 10 stores in fiscal 2022. The new store openings will help Dollar General maintain its momentum.

Planning 262

Planning Location Consumer Marketing 262

Cisco Retail

DECEMBER 2, 2021

Got a software developer on your “nice” list? Or, maybe you’re the dev and need to drop some hints to people who have you on their list? Here are some gift ideas programmed to make devs happy this holiday. (Alternatively, if you’re trying to please someone in the networking realm, check out my previous guide, Great Gifts for the Network Pro Who Has Everything.). 1.

Accessories 142

Accessories Marketing ATS 142

Inside Retail

NOVEMBER 29, 2021

China’s dominance in manufacturing has made it the factory of the world. The subsequent economic growth enriched an ever-expanding middle class, and the country’s retail industry has quickly adapted to supply a growing appetite for consumption. Some of these developments in the way people spend their money, powered by the latest technology, will soon be appearing on a device near you.

Shopping 246

Shopping Payment Services Advertising Social Commerce 246

Advertiser: FourKites

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Marketing