Sat.Feb 02, 2019 - Fri.Feb 08, 2019

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4 B&M Sales Operations Problems Driving Pros Crazy—and How to Fix Them

Wiser

It’s the daily challenges that motivate us, make us work harder and inspire us to develop new and innovative solutions to our problems. Whether your job duties fall under sales operations, retail execution, account management, merchandising, or something similar—these daily challenges likely sound familiar. Below you’ll find four of the most common challenges facing professionals whose duties fall under brick-and-mortar sales operations, including in-store execution, shelf health, merchandising

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Personalization is a Key to Customer Loyalty

Storis

The Boston Retail Partners 2019 POS/Customer Engagement Survey identifies how retailers are faring in the quest to ensure the four key pillars of customer experience are in place to deliver Unified Commerce. The four pillars are Personal, Mobile, Seamless, and Secure. Here we dive into the pillar, Personalization, and how engaging customers with personalized and relevant messaging is a key to customer loyalty.

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How Apple and Jamf are changing retail

Jamf on Retail

Read how GOAT, the world's largest digital platform for rare and classic sneakers, streamlines the shopping experience and eliminates 10-15 IT help tickets a day in the process.

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Synergistic Relationship between Bricks and Clicks

Broad Reach Retail

I am excited to share with you a new ICSC study, aptly named “The Halo Effect,” that demonstrates how much physical retail stores contribute to not only a retailer’s web traffic but also the primary measures of the retailer’s brand health. Instead of a battle between “bricks and clicks,” the study (which looked at more than 800 individual retail stores covering 145 U.S. markets) this study shows a much more interdependent relationship, a synergy between physical locations

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How Apple and Jamf are changing retail

Jamf on Retail

Read how GOAT, the world's largest digital platform for rare and classic sneakers, streamlines the shopping experience and eliminates 10-15 IT help tickets a day in the process.