Sat.Oct 31, 2020 - Fri.Nov 06, 2020

article thumbnail

Identifying the ‘Faces’ Behind Faceless Online Transactions

Retail TouchPoints

Consumer preference for online shopping continues to rise, as more purchases are being made online than in stores with each passing year. In 2019 , the total market share of online U.S. retail sales surpassed general merchandise sales for the first time in history. And as a result of the coronavirus pandemic, this trend is only increasing. According to McKinsey , ecommerce sales in apparel, department stores and beauty products have increased by nearly 10%, on average, since the onset of the pan

article thumbnail

Who is set to win the 2020 grocery price wars?

Intelligence Node

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

Consumer 197
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

iVend Mobile POS is Now Compatible with iOS 14

I Vend

This is an important advisory for customers using the iOS version of iVend Mobile POS. We are pleased to announce that iVend Mobile POS Version 5.3 is now compatible with iOS 14. You can now upgrade your iOS devices to the versions mentioned below and update your iVend Mobile POS app from the App Store. Choose the Right mPOS System for Your Business.

article thumbnail

Influencer Brands

Fashion Retail

Digital era, the long tail, streetwear, social media, pure players, business platforms, influencers, liquid design… these are some of the ingredients for cooking this article… Global volatility, from geopolitics to social instability, is the new normal. Companies in all industries need to adapt the way they manage their businesses in an ever changing landscape.

article thumbnail

Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

article thumbnail

Dunkin’ Brands Acquired by Inspire Brands for $11.3 Billion

Retail TouchPoints

Inspire Brands will purchase Dunkin’ Brands , parent company of Dunkin’ and Baskin-Robbins , in a transaction valued at approximately $11.3 billion. Dunkin’ will join a restaurant portfolio of more than 11,000 locations, across brands including Arby’s, Buffalo Wild Wings, SONIC Drive-In and Jimmy John’s. The deal will nearly triple Inspire’s footprint, with the addition of more than 12,500 Dunkin’ and almost 8,000.

Location 306
article thumbnail

Protecting your Retail Brand Against the Growing Counterfeit Threat

Intelligence Node

Counterfeit products, representing nearly 3.5% of world trade today, are flooding the market and COVID-19 has exacerbated this problem for brands, manufacturers, and consumers. Counterfeit products accelerate price erosion and damage brand image, making it difficult to secure good margins and risking further deterioration of consumer trust. With the alarming growth of this counterfeit threat, […].

Consumer 197

More Trending

article thumbnail

Who is set to win the 2020 grocery price wars?

IntelligenceNode

With the onset of the pandemic and the subsequent 360-degree shift in consumer buying behavior and priorities, there have been some immediately tangible effects on the food and grocery market which has been highest in importance, testing all their existing retail management systems and abilities to keep up with demand. Factors such as quality, price, […].

article thumbnail

Nike to Lay Off 700 HQ Workers

Retail TouchPoints

Nike announced that it will lay off approximately 700 workers at its world headquarters by Jan. 8, 2021, according to a filing the company made on Nov. 2. The layoffs, which began several weeks ago, represent a 200 job-loss increase from the original forecast made in the summer, when the company previously announced plans to lay off 500 employees. Nike did not provide additional information regarding the specific job titles being let go, but CEO John Donahoe previously described the layoffs as p

Consumer 299
article thumbnail

How COVID-19 Transformed Marketing Departments

Cross Cap

The COVID-19 pandemic has resulted in all non-essential service organizations requiring their employees to operate on a WFH (work from home) basis. Large corporations had a challenge to swiftly transform as they have mostly operated with employees at their corporate locations. With an influx of remote workers, some corporations even had to set up morning and afternoon sessions, so their VPN could handle the excess load.

article thumbnail

Freitag's Sweat-Yourself-Shop is a tiny factory for making bags

Dezeen

Swiss brand Freitag has created a shop in Zurich, which is a "micro-factory" where customers can help make their own bag out of recycled tarpaulins. Named Sweat-Yourself-Shop, the interactive retail space on Grüngasse was designed by Freitag to take their existing customisation options one step further. Freitag bags are made of recycled truck tarpaulins.

article thumbnail

How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

article thumbnail

How Do You Choose the Right ERP Applications for Your Manufacturing Business?

Global Shop

ERP software is a tool that many manufacturers use to manage important business activities and operations such as their shop floors, customer relationships, financials, and more. ERP can enhance a variety of different areas in your manufacturing business, improve your bottom line, reduce your operational costs, upgrade your processes, increase accuracy and more.

article thumbnail

Chartwells Debuts Checkout-Free C-Store at University of Houston

Retail TouchPoints

The convenience store experience just got more convenient at Chartw ells , a division of Compass Group that operates thousands of stores on college and corporate campuses. The retailer recently debuted its first store to be retrofitted with checkout-free technology at the University of Houston campus. Cashierless experiences started picking up speed even prior to the pandemic, with retailers such as Amazon Go , 7-Eleven and other c-stores pioneering the space.

Checkout 293
article thumbnail

How To Become a Great Retail Store Manager

Graff Retail

You can never underestimate the role a great manager has on the morale of your retail store team and the sales it generates. A really great manager motivates and inspires team members to perform at their optimal levels and deliver results. But when it comes to developing high performing teams, for most retail store managers, […].

article thumbnail

#RetailProphetAMA: How To Execute Experiences

Retail Prophet

In a post-pandemic retail world, the story a brand tells and how it tells it is more important than ever. When Rachel Shechtman launched STORY in 2011, she did so with the belief that retail held the potential to be about more than the transaction – it could serve as a channel for branded and community-based storytelling. STORY offered the point of view of a magazine, changed like a gallery, and sold things like a store.

ATS 52
article thumbnail

Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

article thumbnail

Tips for Tenants: Holiday Edition 2020

Broad Reach Retail

Continue to provide a safe and clean space for your customers and your employees. Train your employees and provide them with proper resources and protective gear. Clean high-touch areas, frequently. Enable DIY cleaning through hand sanitizer, disinfectant wipes, and other such products. Be flexible: continue offering pick-up and curbside delivery to accommodate social distancing.

article thumbnail

Under Armour Will Exit up to 3,000 Wholesale Partnerships to Focus on DTC

Retail TouchPoints

Under Armour plans to overhaul its wholesale partnerships, exiting between 2,000 and 3,000 stores in North America, according to company executives on a recent earnings call. The brand expects to be in approximately 10,000 stores by the end of 2022 as it shifts its toward direct-to-consumer (DTC) channels. “I just want to make it very clear, we’re going to grow in North America,” Under Armour President and CEO Patrik Frisk said on the call.

Wholesale 290
article thumbnail

Fast Food Customers Whose Expectations Were Too High

Re-Tales

. This came from didyouknowfacts.com , and while I never worked in fast food, I did get similar customers working in a drug store. Sometimes they’d write a check to Rite-Aid when they were in Longs, or even think they were at the grocery store and ask where the produce is. Also had a customer call one time and after greeting him with “Thank you for calling Longs Drug Store, how can I help you?

article thumbnail

Comment on Point of Sale System Basics for Retailers by seema

Bindo

Nice information sharing about Point of Sale System Basics for Retailers. A POS System is the hardware and software used to record the financial transactions of a retail store. It is the best tool for a store owner to manage and assess her business.

article thumbnail

How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

article thumbnail

Coronavirus Customer Support Update

Secure Retail

November 2020 England Lockdown. Last Updated – 03/11/2020. Estate Manager and Repair Services. Secure Retail will closely monitor, and act upon, the advice of the United Kingdom Government in relation to coronavirus COVID-19 restrictions. Our aim will be to work with our partners to try and ensure continued support for our Estate Manager Managed Service and product repair services, with the aim of minimising any impact on our customers.

article thumbnail

Frans Johansson And the Intersection of Diversity And Innovation

Retail TouchPoints

As CEO of The Medici Group, Frans Johansson spends his days consulting with business leaders on the value of Diversity, Equity & Inclusion (DE&I), and how they support business differentiation and growth. He founded the business following the release of his 2004 book, The Medici Effect: What Elephants and Epidemics Can Teach Us About Innovation.

ATS 285
article thumbnail

10 Powerful Ways To Use Artificial Intelligence In eCommerce For 2021

Retail Technology Review

You are sitting at your favorite coffee shop, sipping away your lip-smacking cuppa of beverage. Your thumb-twiddling and scrolling through hoodies and sweatshirts in Google.

article thumbnail

Comment on Upgrade to a Cloud-Based POS: The Complete Guide by seema

Bindo

Nice information about Upgrade to a Cloud-Based POS. I hope you will keep updating to us like this. POS App are highly used and also in demand now. cloud-based POS systems also provide increased flexibility, more thorough information management, better security, and an integrated omni-channel presence.

article thumbnail

Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

article thumbnail

What is Point-of-Purchase Marketing?

Wiser

Most shoppers are familiar with the experience of going into a store for something specific and walking out with more than they intended. How does this happen? One of the prime reasons is strong point-of-purchase marketing. Point-of-purchase (POP) marketing targets shoppers while they’re in a buying state of mind, and when done correctly, it can make your products too good to pass up in the moment.

article thumbnail

Report: Mall Owners CBL & Associates and PREIT File for Bankruptcy as Pandemic Pressure Continues

Retail TouchPoints

Mall owners CBL & Associates and Pennsylvania Real Estate Investment Trust (PREIT) have each filed for Chapter 11 bankruptcy protection, according to CNBC. Mall owners have faced financial pressure stemming from low foot traffic, but while some have been forced into bankruptcy, others have been acquiring struggling retailers to help maintain rents.

article thumbnail

Will your online store be invisible on Black Friday?

Retail Technology Review

With 2020’s Black Friday and Cyber Monday predicted to be the busiest ever, eCommerce expert Optiseller is urging online retailers to make sure their data is in good shape, or risk missing out on valuable sales.

28
article thumbnail

Comment on How to Buy a Restaurant Point of Sale System by seema

Bindo

Nice Information about restaurant point sale system. In a busy restaurant, the menu planning software is an asset frequently overlooked by a busy kitchen. Yet menu planning is one of the major cost-saving components in a restaurant.

article thumbnail

Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

article thumbnail

How College Town Retailers Can Best Cope With a Fraction of the Student Population

Retail TouchPoints

Predicting retail shopping demand in college towns has been unprecedented this school year. Typically, during a normal year, the U.S. has more than 20 million college and university students with an estimated $212 billion in discretionary spending power. However, 2020 has caused all kinds of havoc in almost every area of life, and in-person student attendance at colleges is just another example.

Planning 279
article thumbnail

Estée Lauder Elevates Online Gift-Giving with Recipient Personalization Options

Retail TouchPoints

The Estée Lauder Companies Inc. is making the online gift-giving experience more engaging for shoppers via a new option that incorporates a “Send as A Gift” button on its skincare and cosmetic brands’ websites. The brand is partnering with SmartGift to provide the offering. Consumers can choose which products they would like to gift and include a greeting card or personalization, before sending the gifting message to the recipient by text, email or any other digital platform.

Shipping 278
article thumbnail

inRiver Secures $32 Million in Latest Funding Round

Retail TouchPoints

Product information management (PIM) solution provider inRiver has closed a $32 million funding round led by Lugard Road Capital, with participation from existing investors Verdane, Industrifonden, Zobito and RoosGruppen. The company will use the funds to meet accelerated customer demand as well as support ongoing product development and expansion to new markets, including North America and parts of Europe.

article thumbnail

5 Lessons Online Merchandisers Can Learn From Leading Brick-and-Mortar Retailers

Retail TouchPoints

When it comes to online merchandising, there are plenty of subtle but effective in-store tactics that can be difficult to replicate. Mannequins, store layout and even music are all curated to express your brand identity and drive a unique customer experience. . Not to mention the fact that there is value in physical touch. According to BigCommerce , 49% of consumers cite not being able to touch, feel or try on a product as one of their least favorite aspects of online shopping. .

Checkout 272
article thumbnail

Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.