Sat.Aug 27, 2022 - Fri.Sep 02, 2022

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How Privacy Issues in Mobile Apps Impact Retailers

Retail TouchPoints

The popular Canadian coffee chain Tim Hortons recently experienced negative publicity after multiple government agencies shed light on the company’s mobile app privacy policies and data collection methods. An investigation concluded the Tim Hortons mobile app secretly collected sensitive user geolocation data without consent even when the app wasn’t in use.

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What is a Cybersecurity Policy and How to Create One?

Small Biz Trends

Humans are the weakest link in building a robust defense against cyber threats. According to the latest report , 82% of data breach incidents are caused due to the human element. A strict cybersecurity policy can help you protect confidential data and technology infrastructure from cyber threats. What Is a Cybersecurity Policy? A cybersecurity policy offers guidelines for employees to access company data and use organizational IT assets in a way to minimize security risks.

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Best Buy US sales slide 13% as inflation, discounting take toll

Retail Dive

The retailer is trying to navigate volatility as strong demand in electronics subsides and other players clear out their excess inventory.

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Adore Beauty credits customer loyalty for strong sales growth

Inside Retail

Pureplay online cosmetics retailer Adore Beauty says returning customers contributed 70 per cent of sales coupled with a higher than average spend last year. In its results for the year to June 30, revenue increased by 11 per cent to $200 million while gross profit rose 12 per cent to $66.5 million. EBITA was $5.3 million which the company said was in line with guidance and reflected reinvestment in the business.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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UK small businesses squeezed by shrinking sales and unapproved debt

365 Retail

UK small businesses are navigating slowing sales growth, increasing payment waiting times and persistently soft jobs results, according to the latest data from Xero , the global small business platform. Xero’s Small Business Index is based on anonymised and aggregated data from hundreds of thousands of small businesses. In the UK, it fell to its lowest point (84 points) in July since February 2021.

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Carhartt Launches Grant Program Aimed at Diversifying Skilled Trades Workforce

Retail TouchPoints

Through its new For the Love of Labor program, workwear retailer Carhartt will award $175,000 in grants to four organizations committed to serving women and/or diversifying the skilled trade workforce. The retailer is committing all online sales made on Labor Day, Sept. 5, to programs supporting education, training and placing workers into meaningful skilled trade jobs.

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NRA in ‘upheaval’ after CEO quits amid vaping furore

Inside Retail

The future of the National Retailers Association is unclear after CEO Dominique Lamb resigned suddenly, within two months of the exit of long-standing chairman Mark Brodie. . Their departures follow a controversy surrounding the unexplained source of $430,000 in “policy services” in the association’s books. There have been allegations that the funds came from the tobacco industry to assist the NRA in lobbying in favour of the vaping industry.

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Brand perception: Find out how your customers really feel about your brand

Tokinomo

Customers have a lot of brands and products to choose from. How does one choose a type of toothpaste over another? Is there more than the price that influences the purchasing decision? Definitely yes. In this article, we are going to focus on brand perception. How do your customers perceive your brand and why it is important to know this? Plus, we are going to show you some examples of brands and how shoppers perceive them.

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4 Keys to an Impactful Global Growth Strategy

Retail TouchPoints

Global cross-border ecommerce sales reached nearly $3.2 trillion in 2021, according to Euromonitor International, which means international expansion has a value simply too good to overlook. However, experts note that in times of economic volatility and fast-changing consumer behaviors, brands need to think strategically about their path to global growth.

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Toyota Motor Europe unveils its vision for the future with new showroom experience & concept

Retail Focus

Earlier this year, Toyota Motor Europe partnered with Dalziel & Pow to design the vision for the future of its European retailer network at a new site in Paris Nord. It confirms the central role of Toyota retailers in delivering to our customers an immersive brand experience as the company transitions to a mobility company. Toyota’s approach is fully consistent with its wider mission to go ‘Beyond Zero’ by providing memorable customer experiences which cater for all their needs.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Myer to close its Frankston store after Christmas

Inside Retail

Department store Myer has announced it will close its Frankston store in Victoria. . The retailer says it wants to divert resources to its rapidly growing online business and develop stores near the Frankston location, such as Southland, Chadstone, and Fountain Gate. “Today’s decision continues to deliver against our Customer First Plan where we will continue to make targeted improvements to our store network, reduce space and improve the overall offer for our loyal customers,” said John King, C

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Shopper Marketing Weekly Snacks #21

Tokinomo

Campaign corner. Raw Manifesto. We all love a good commercial that involves pets, right? You can see the most adorable furballs in this commercial from Stella and Chewy. Plus, you’ll see, once again, that pets show raw love and deserve the same in return and some extra food if you ask us.

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Survey: 87% of Consumers Doubt Influencers Use Products They Promote

Retail TouchPoints

The size of the global influencer marketing market has more than doubled since 2019, to $16.4 billion in 2022, according to Statista. Despite this rapid growth rate, there are indications of a major credibility gap when it comes to influencers’ actual effectiveness. A recent consumer survey conducted by Wakefield Research for The Desire Company revealed some startling trends: 87% of consumers say it’s likely influencers don’t even use the products they advertise; 82% of consumers who have purcha

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The Gore and Glamor of Halloween Trends in 2022

Intelligence Node

What to expect this spooky retail season As retailers worldwide work their way through the remainder of 2022, it’s time to brace for the big leagues. The major holidays of. The post The Gore and Glamor of Halloween Trends in 2022 appeared first on Blog.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Sydney Airport opens new luxury precinct

Inside Retail

Sydney Airport has opened the first stage of its premium luxury retail precinct in the T1 International terminal. The 2700sqm precinct will house 19 of the world’s leading sought-after luxury fashion brands along with new concepts from Heinemann Tax & Duty-Free. The first phase of store openings includes stores for Balenciaga, Prada, Bottega Veneta, Burberry, Bulgari, Moncler, Hermès, Loewe, Rolex and Saint Laurent.

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Pumpkin Spice Lattes are back at Starbucks

Retail Wire

It’s Pumpkin Spice season once again as Starbucks and other companies bring back their fall flavors. Starbucks has expanded its selection of pumpkin-flavored items with Pumpkin Cream Cheese Muffin and Pumpkin Scone seasonal items. The chain’s Pumpkin Loaf is available year-round.

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Reports: Chinese Ecommerce Player Pinduoduo Launches U.S. Site

Retail TouchPoints

Pinduoduo has made its most aggressive move yet into non-Chinese markets with the Sept. 1, 2022 launch of its Temu site, according to CNBC and other media reports. The site offers items across categories including apparel, jewelry, pet supplies and home and garden, many at bargain prices. Multiple women’s dresses are priced below $20 (some below $10 ) and only a few are above $50.

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The Ragged Priest opens flagship store in Seven Dials

Retail Focus

Shaftesbury has today announced that British fashion brand The Ragged Priest has opened a new flagship store in Seven Dials, the heart of London’s West End. The Ragged Priest’s Seven Dials site is set out over two floors, spanning a total of 975 sq ft, making it the fashion brand’s largest location to date. The new flagship store on 45 Neal Street provides a revitalised space designed using salvaged and recycled materials, including a 200-year-old church floor and reimagined Eko-ply fixtures mad

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Heart Made: new label weaves Thai design into Australian fashion

Inside Retail

Hailing from Bangkok, Khong Ngamthin is the founder and designer of fashion label Heart Made, which offers products that combine old-fashioned techniques and contemporary design. He was inspired by the ancient Thai art of hand weaving, which his ancestors spent thousands of years perfecting. His sustainable products are designed to speak to a younger generation, and are a tribute to the craftsmanship of a bygone era.

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Uniqlo expects to have its best year ever in North America

Retail Wire

Uniqlo is expecting to post its all-time best numbers in North America. The Japanese apparel retailer operates 43 stores in the U.S. and 16 in Canada. Daisuke Tsukagoshi, CEO of Uniqlo’s parent company in North America, Fast Retailing, said that the chain benefitted from starting over when the pandemic hit. “Our competitors offer discounts of 50 percent or 60 percent, but we have basically stopped that,” he said.

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Boxed Helps Shoppers Recycle Home Products With Mail-In Program

Retail TouchPoints

Boxed has partnered with TerraCycle to enable customers to recycle packaging for any brand of home essentials and personal care products. The effort, which is sponsored by Procter & Gamble, lets users mail in waste using a prepaid shipping label available online. Once collected, the packaging is cleaned, separated by material composition and reduced to pellets that can be remolded to make new recycled products.

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River Island unveils new store concept ‘River Studios’

Retail Focus

River Island, one of the high-street’s most iconic names, has launched an exciting new retail concept: River Studios. This retail expansion will see River Island optimise the high street shopping experience to fit the future. River Studios will make its debut in the UK in Derby at the end of August before subsequently being rolled out to other key locations as part of River Island’s ambitious plans to reinvigorate retail.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Retail spending soars in July despite rising living costs

Inside Retail

Retail spending surged 16.5 per cent in July year-on-year as consumers spent $34.7 billion in-store and online, according to the Australian Bureau of Statistics (ABS). By month, spending was up by 1.3 per cent, the largest month-on-month rise in four months. However, Australian Retailers Association CEO Paul Zahra cautioned that on-year comparisons were impacted by the Covid-19 Delta lockdowns when businesses in NSW and Victoria were severely restricted. “July sales for clothing, footwear

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Pinduoduo launches in U.S. with an eye on Amazon

Retail Wire

Pinduoduo has launched Temu, a U.S. online shopping site, that sells items across product categories including apparel, home and garden, jewelry and pet supplies. The launch marks the Chinese e-commerce giant’s biggest push outside of the Asian nation. Temu is a cross-border site and alerts customers that delivery times (seven to 15 business days) may be slower than what American consumers are used to.

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Reports: Amazon to Shut Down In-House Telehealth Service Following One Medical Acquisition

Retail TouchPoints

Amazon is planning to shutter its home-grown urgent and primary care offering, Amazon Care, following the July acquisition of the more advanced One Medical primary care business, multiple sources report. The news was announced in an internal memo to employees from Neil Lindsay, SVP of Amazon Health Services and Amazon Stores, according to GeekWire. In the letter, Lindsay said that after months of deliberation it was decided that Amazon Care was not “the right long-term solution for our enterpris

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Two new independent retail and leisure brands join London’s Islington Square

Retail Focus

Cain International (‘Cain’), the privately held investment firm, has agreed two new leases with independents at its mixed-use Islington Square development. Between them, The Bottle Cocktail Shop and Treat Medispa will take 1,400 sq ft in the north London destination as it continues to attract independent brands, with the retail and leisure space now approaching being 90% let.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Forever New launches into South Africa

Inside Retail

Australian fashion retailer Forever New has launched its first store in South Africa, as part of an international expansion strategy. . The brand reports it has debuted its Spring collection in concession spaces in seven Woolworths stores in the African nation. “With a strong reputation for quality, value, service and responsibility, Woolworths is an excellent fit and aligns well with our brand,” said Carolyn Mackenzie, Forever New MD. .

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Starbucks names new CEO

Retail Wire

Starbucks has named Laxman Narashim, most recently CEO of Reckitt, as its next chief executive officer. Mr. Narashim, whose previous experience includes roles at PepsiCo and McKinsey, will start Oct. 1 as incoming CEO and fully take over in April. He will work with Howard Schultz, Starbucks interim CEO, in the meantime.

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Old is the New New: How to Take Control of Retail Fundamentals Ahead of Peak Season

Retail TouchPoints

Heading into the 2022 peak season, everything old is new again. Nostalgia is en vogue across TV, movies, music and fashion, reviving old trends and creating new ones. At the same time, retailers are harkening back to a time in the not-so-distant past when holding too much inventory was considered an unforgivable sin. In traditional retail, you always want to minimize your inventory holding costs to avoid paying for something you might not be able to sell.

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VIA Outlets Appoints Thierry Seang as Investment Director

Retail Focus

VIA Outlets, the owner-operator of 11 premium outlets in Europe, announces the appointment of Thierry Seang as Investment Director. The Director-level appointment forms part of the company’s bold growth strategy in which Seang will be responsible for defining VIA Outlets’ inorganic growth strategy across Europe and executing forthcoming real estate transactions for the company. .

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.