Retail TouchPoints
OCTOBER 26, 2020
This year’s surge in ecommerce has put strains on both supply chains and websites, and retailers now are guessing what challenges they will face as fall and winter bring the threat of a COVID-19 resurgence as well as the usual holiday rush. With ecommerce traffic unlikely to wane anytime soon, retailers need to harden their operations to prepare for a potential holiday rush.
Shopperations
OCTOBER 28, 2020
With promises of greater personalization and targeting capacity backed by point of sale data, retailers are inviting consumer goods marketers closer to shoppers with the launch of their own retail media platforms.
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Retail Next
OCTOBER 25, 2020
For the past several years, the holiday gifting season has been creeping to earlier and earlier dates in the calendar, but I cannot remember ever thinking about Christmas prior to Halloween. Of course, I never have had sooo much time at home to think about these things – thanks Covid. Halloween launched earlier than last year (with far less inventory) and it seems like holiday paraphernalia is already on the shelves at the local grocery stores.
Dezeen
OCTOBER 25, 2020
Vibrant green walls surround a chunky rammed-earth counter in this garden-themed pop-up shop in LA that creatives Alex Reed and Dutra Brown have designed for lifestyle brand Flamingo Estate. Flamingo Estate 's Harvest Shop pop-up takes over a retail unit in Platform , a high-end shopping centre in LA's Culver City area. The shop offers an array of the brand's holistic products for the body and home, along with its range of pantry foods, which includes items such as extra-virgin olive oil, honey
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
OCTOBER 27, 2020
IKEA has partnered with Google Cloud to improve it technological capabilities, including the implementation of AI and machine learning tools, upgrading omnichannel capabilities and exploring new customer service offerings. The retailer already was using Google Cloud to help scale operations during the coronavirus pandemic and will continue looking into new possibilities.
Wiser
OCTOBER 27, 2020
Any brand or manufacturer’s understanding of the online retail landscape would be incomplete without knowing how dropshipping impacts their pricing strategies. Dropshipping is a strategy where a retailer owns all the usual parts of the process for a specific brand but doesn’t actually stock the inventory for that brand. Instead, the brand and retailer work with a third party wholesaler or manufacturer to fulfill the order.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Hello Small Shop
OCTOBER 30, 2020
Tell us about yourself and your business. When it comes to me, one could easily make an analogy to night & day! Although I am a biologist/biochemist by profession, I am also the epitome of ‘one who was called to be creative”. On one extreme I love science, and on the other extreme, I love to create. In between both extremes, you will find my happy median.
Retail TouchPoints
OCTOBER 30, 2020
Walmart has removed guns and ammunition from its sales floors due to isolated incidents of “civil unrest,” according to CNBC. The retailer will continue selling the items in the stores that carry them, which account for approximately half its footprint. “We have seen some isolated civil unrest and as we have done on several occasions over the last few years, we have moved our firearms and ammunition off the sales floor as a precaution for the safety of our associates and customers,” said Walmart
Global Shop
OCTOBER 26, 2020
If you’re looking at Global Shop Solutions as a possible ERP solution for your manufacturing business, you can find answers to the basic “Who are you and what do you do?” questions on our website. But you probably also have questions that are unique to your business. So we thought it would be a good idea to post some “drill down” questions that address specific issues regarding our ERP system.
Bindo
OCTOBER 28, 2020
POS easier you make it for your staff, the more time they have to spend on customer service and sales. You also save money because you’re able to track your finances better via its real-time reporting feature. Your POS system will also help you prevent waste and loss via its inventory management system.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Nelson Blackley
OCTOBER 29, 2020
Every year at the start of the ‘Golden Quarter’ in October, all retailers face uncertainties about their critical sales performance leading up to Christmas. Have they committed to enough stock (but not too much) of the key selling products? Will they lose sales or profit because of competitors price reductions? Have they enough sales staff in their stores at the busiest times to meet demand?
Retail TouchPoints
OCTOBER 30, 2020
Keeping retail hourly workers engaged and motivated is a tough challenge at any time, and the stresses on frontline workers from the coronavirus pandemic have not made it any easier. But OSL Retail Services, Walmart’s wireless partner, has found success with an on-demand pay offering that has quickly achieved an 80% adoption rate by its employees. During an Oct. 28 webinar titled A Motivated Workforce: The Key to Success for Holiday 2020 , now available on demand, speakers revealed why the on-de
Shopper Intelligence
OCTOBER 27, 2020
About the author: Bill Bean is Vice President of Insights and Research at Shopper Intelligence USA. He is a nationally recognized American senior marketing executive with expertise in marketing analytics, shopper insights and innovative tech solutions in shopper research. This article was first published in Quirk’s Media in July/August 2020, posted here with permission.
Retail Technology Review
OCTOBER 28, 2020
In recent months, more and more businesses have embraced digital than ever before in an attempt to claw back some revenue from factors such as store closures and physical restrictions. And, as a result, an omnichannel approach has never been so important.
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Store Growers
OCTOBER 30, 2020
Last Updated on December 2, 2020. Today, we’re breaking down the Google Ads strategy of Judy, a business that sells emergency kits. With plenty of emergencies hitting the USA in 2020, COVID, forest fires or hurricanes, this is a product category that’s pretty top of mind for a lot of people. The survival and emergency preparedness niche is pretty popular in the US, so there are plenty of established players.
Retail TouchPoints
OCTOBER 26, 2020
GameStop will now offer customers a buy now, pay later payment option across its more than 3,300 U.S. retail stores, online and via its mobile app. The video game retailer has deployed this service, which allows shoppers to pay in four interest-free payments, through a partnership with global payments provider and shopping service Klarna. GameStop also will be featured in Playing for Keeps, Klarna’s immersive gaming event series, which will be livestreamed on Twitch on Oct. 27 and 29.
Shopper Intelligence
OCTOBER 26, 2020
Dairy is a versatile department. Categories that sit side by side play very different roles for shoppers and for retailers. By comparing categories, we better inform our category management strategies. Using the latest shopper insights from Shopper Intelligence UK’s recent survey (June-September 2020) here we shall focus on two categories within Dairy: Yoghurts vs.
Retail Technology Review
OCTOBER 27, 2020
By Stephen Burnley, Client Delivery Manager at technology and engineering company, Expleo. It’s a no brainer that technology is central to retaining a competitive edge for most businesses today. But the rapid rate of technological development, both for end users and in the ‘back office’, has made it difficult for companies to judge which systems and tools they should invest in – and further, how to evaluate the success of these investments.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
Retail TouchPoints
OCTOBER 29, 2020
Seeking to strengthen its competitive position, Bed Bath & Beyond will introduce 10 new private label brands as it scales back its reliance on coupons. The retailer also plans to invest $250 million to improve the 450 stores that deliver 60% of the retailer’s revenue, and another $250 million for revamping its supply chain over the next three years.
Retail TouchPoints
OCTOBER 30, 2020
Sam’s Club will now offer same-day pharmaceutical delivery in more than 500 of its stores across 41 states. The retailer has partnered with Drive, the DoorDash white-label fulfillment platform. Customers can call their local Sam’s Club Pharmacies and speak to a pharmacist to schedule delivery, with “Dashers” fulfilling and delivering eligible orders.
Retail TouchPoints
OCTOBER 27, 2020
For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such a benefit naturally are scrambling to implement a program. How do you know what is the best on-demand pay platform for your retail business? With dozens of providers out there, it’s important to look for one that meets the needs of your business.
Retail TouchPoints
OCTOBER 28, 2020
The troubled $16.2 billion acquisition of Tiffany by global luxury giant LVMH , which has devolved into suits, countersuits and threats, could still be salvaged. Citing unnamed sources close to the negotiations, CNBC reported that the companies are in “indirect conversations” to settle, possibly for a lower purchase price. The deal’s revised terms would price Tiffany stock at $130 to $133 per share, down from the $135 per share that had originally been offered in November 2019.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Retail TouchPoints
OCTOBER 29, 2020
Nspire , a merchandising solutions provider, offers tools that can help retailers implement contactless checkout. The solution aims to reduce the need for face-to-face interaction by giving shoppers ways to browse, compare merchandise and make purchases using a screen. Nspire provides shop fittings made to enable the placement of touchless checkout systems anywhere in the store.
Retail TouchPoints
OCTOBER 28, 2020
After a year of disappointing numbers, there may be hope around the corner. A new study from OpenX and The Harris Poll predicts a rise in both consumer spending and marketing budgets for Q4 and 2021. The survey, which polled 1,000 U.S. consumers in late July (as well as 391. B2C marketers and 111 B2B marketers), revealed key insights about consumer spending patterns and behavior.
Retail TouchPoints
OCTOBER 30, 2020
DICK’S Sporting Goods has launched three temporary pop-up locations for CALIA by Carrie Underwood, one of the retailer’s top-selling women’s brands. Highlighting the fitness and lifestyle brand, the pop-ups are located in Austin, Texas and Santa Monica, Calif., as well as one mobile pop-up experience that will travel to various locations in and around Nashville, Tenn.
Retail TouchPoints
OCTOBER 28, 2020
Tuesday Morning has declined to sell itself and will instead seek other paths for its financial reorganization, according to court filings. The retailer had planned to close on a sale of all its assets by Oct. 29, but will now push back its hearing date until Nov. 6 as it considers alternatives. Tuesday Morning filed for bankruptcy protection in May 2020 with plans to close 230 of its 687 stores.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail TouchPoints
OCTOBER 29, 2020
B8ta has acquired Re:store , a startup that provides retail-as-a-service for online fashion brands with partners including Instagram brands Sezane , H&M ’s & Other Stories and Nasty Gal. The deal will help b8ta, which has focused primarily on technology, to enter the fashion and lifestyle market. Re:store offers its partners a model that lets them display products at Re:store’s shop in San Francisco, giving online brands a physical presence.
Retail TouchPoints
OCTOBER 26, 2020
Macy’s has introduced personal stylists, available virtually or in person, to help shoppers both select outfits for themselves and find the right gifts for others during the holiday season. The stylists also can offer advice on home décor and help customers perfect their virtual backdrop for video celebrations. Shoppers can make an appointment by visiting macys.com/personalstylist and choosing their location, date and preferred time, as well as select whether they want an in-person or virtual me
Retail TouchPoints
OCTOBER 27, 2020
Postmates has launched a retail platform called “Shop” that will initially be available in Los Angeles. The platform is integrated into the standard Postmates app and gives shoppers access to items from retailers including Anastasia Beverly Hills , OWL Venice , Big Red Sun and Urbanic. Shop lets retailers showcase their inventories using organized, configurable catalogues and high-resolution images.
Retail TouchPoints
OCTOBER 29, 2020
Walmart will test combining store/fulfillment center locations at four existing stores, using them as test beds for new technology, digital tools and physical enhancements. The stores will focus on implementing new tools that can help speed up both customer service and order fulfillment. Each of the stores will include embedded product and technology teams that will prototype, test and iterate solutions in real time, to scale what works and scrap what doesn’t.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
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