Sat.Aug 07, 2021 - Fri.Aug 13, 2021

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Victoria's Secret is out in the open

Retail Dive

The brand remained a powerhouse even when it was making mistakes. Now it’s owning up to them.

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Convenience store spending and basket size rising, says analyst

Talking Retail

Convenience store shoppers spent more each week in June than a month earlier, according to the latest research. The latest data from the analyst Lumina’s convenience tracking programme found that the average weekly value of convenience store shoppers increased by 6% during the four weeks ending 27 June. The weekly amount spent went up from. This story continues at Convenience store spending and basket size rising, says analyst.

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Online Survey Platforms Improve Advertising Testing Through Better ‘Listening’

Retail TouchPoints

Online surveys have long reigned near the top of the ad testing toolkit by providing the fastest, most efficient way to gather valuable consumer feedback throughout the creative process. But realizing these benefits has generally required that researchers forfeit the open-ended questions that allow them to truly “hear” the consumer’s voice. It has simply been too time-consuming and resource-intensive to manually process all the raw, unorganized natural language data that is generated through the

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Space NK immersive beauty experience in Old Spitalfields Market, London

Retail Focus

Space NK brought their ‘My Beauty Space’ campaign to life with a pop-up experience in Old Spitalfields Market between Friday 30 July – Sunday 1 August. The space allowed visitors to discover new products, curate the ultimate beauty shelfie and enter an infinity room where lights and a magical mirror can become the backdrop for a photo opportunity. .

Marketing 279
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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7-Eleven partners with Australia Post to double parcel locker locations

Inside Retail

Australia Post and 7-Eleven Australia are partnering to offer customers access to free all-hours parcel lockers at 7-Eleven stores across the country. The 24/7 service launches across more than 200 7-Eleven stores where the convenience chain’s ParcelMate lockers are already installed. Another 300 7-Eleven stores will receive Australia Post deliveries by the end of 2021.

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Shoppers push back purchases as kids return to college

Retail Wire

Most students are expected to return to their college campuses this fall but some are holding off on purchases for their dorm rooms as they await to learn if recent Delta variant outbreaks and public health guidance will result in them in having to alter their plans. College students are expected to increase spending by 13 percent this year, according to the National Retail Federation.

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The retail rebound and the role of digital

Retail Focus

Covid-19 hit the retail sector hard. Shops were closed. Consumer spending shifted online. High street stalwarts struggled or, in the case of Debenhams , collapsed. Even with the vaccine rollout well underway and lockdown now behind us, shoppers are yet to return to the high street in the same numbers. Footfall was down by one third in July on the same month in 2019, according to the British Retail Consortium.

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FWO reveals four-tiered system for mandatory vaccinations in workplaces

Inside Retail

The Fair Work Ombudsman has adopted a new four-tiered approach for mandatory vaccines in Australian workplaces, and moved away from its earlier advice that employers are “overwhelmingly” unable to introduce mandatory vaccinations policies. While public health orders have been issued in some regions that require those working in health services and quarantine facilities to be vaccinated, the federal government has maintained its position that vaccination will generally be voluntary for Australian

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More help wanted ads require new hires to be vaccinated

Retail Wire

The share of job listings that require new hires to be vaccinated against COVID-19 doubled in the first week of August to around 1,200, according to Indeed economist AnnElizabeth Konkel. “While the number of postings requiring a vaccine is still low, it’s a trend that’s really taking off,” Ms. Konkel said. “I think a growing number of employers are trying to keep workers safe and do not want to shut down again this winter. … They see vaccines as the way out of this pandemic.”.

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3 Post-COVID Benefits of Contactless Payments for Retailers (and 3 for Customers)

Retail TouchPoints

Contactless payments skyrocketed in popularity during the COVID-19 pandemic while cash payments plummeted. This was partially attributed to the diminished capacity to shop in-store, but was also connected to the fear of viral transmission via both shared payment terminals and cash itself. However, the trend toward touchless payments doesn’t end with easing of transmission fears and the lifting of restrictions.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Canada Goose announces new Edinburgh store

Retail Focus

The lifestyle brand is set to join Edinburgh’s iconic shopping street, Multrees Walk, in the autumn of this year. Edinburgh will follow the launch of two shops in Germany this year, making it the seventh in the European market, with Munich scheduled to open later this summer. The newly announced two-storey location will combine the essence of Canada Goose with traditional Scottish craftsmanship, utilising noble materials that have been inspired by nature and bespoke furniture handcrafted using H

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How Net-A-Porter is supporting the shift to sustainable fashion

Inside Retail

The well-known luxury e-commerce platform Net-A-Porter is continuing to focus on its Net Sustain edit by incorporating innovation and transparency into the customer experience. . Last year, Net-A-Porter announced a progressive framework aptly named Infinity to drive their 2030 sustainability strategy. Considered a philosophy to provide lasting luxury fashion and lasting positive impact, the 10-year strategy includes four key areas in line with the UN’s Sustainable Development Goals to boo

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Black Hat USA 2021 Network Operations Center

Cisco Retail

Black Hat is back! What an experience to be attending the first major cybersecurity conference since the lockdowns of the COVID-19 pandemic. Cisco Secure returned as a supporting partner of the Black Hat USA 2021 Network Operations Center (NOC) for the 5 th year ; joining conference producer Informa Tech and its other security partners. Like other Black Hat conferences, the mission of the NOC is to build a conference network that is secure, stable and accessible for the training events, briefing

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Gopuff Stakes a Claim in France and Spain with Dija Purchase

Retail TouchPoints

Digital convenience store Gopuff is continuing its aggressive expansion in European markets with the planned purchase of Dija , a European delivery platform focused on quickly providing consumers with daily essentials. The acquisition follows Gopuff’s purchase of UK-based Fancy , another last mile delivery platform, in May 2021. Dija, founded in 2020, operates dozens of microfulfillment centers across major metropolitan centers including London, Paris, Madrid and Valencia, Spain.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Versace returns to New York City, opening a brand new boutique in Soho

Retail Focus

The Italian fashion house secured a 285 sqm. (3,070 sq.ft.) unit on the ground floor of a mid-rise structure built in 1879, rubbing shoulders with boutiques of several peers in the luxury segment, such as Linda Farrow, Louis Vuitton, Stella McCartney, Dior and Fendi. The interior design, created by architect Gwenaël Nicolas of Tokyo-based practice Curiosity and first revealed at the revamped Versace flagship store in Paris, presents a lavish signature aesthetic with Greca-patterned marble floori

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RipCurl announces new CEO: “It’s an absolute privilege”

Inside Retail

Three months after former RipCurl boss Michael Daly stepped up to take the mantle of leading the wider Kathmandu Group, the surfwear brand’s GM of Women’s Brooke Farris will take up the RipCurl’s vacant leadership position. Having started working with RipCurl in 2010, Farris has moved through the business’ marketing and digital departments to reach the position of GM of Women’s, which saw her renew the brand’s focus and vision of its women’s brand, while also growing its relevancy.

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How To Simplify Cisco ACI Management with Smartsheet

Cisco Retail

Have you ever gotten lost in the APIC GUI while trying to configure a feature? Or maybe you are tired of going over the same steps again and again when changing an ACI filter or a contract? Or maybe you have always asked yourself how you can integrate APIC with other systems such as an IT ticketing or monitoring system to improve workflows and making your ACI fabric management life easier.

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In Third Physical-Digital Split This Year, HBC Divides Hudson’s Bay Into Online and In-Store Businesses

Retail TouchPoints

HBC will separate Hudson’s Bay into distinct brick-and-mortar and ecommerce businesses in an effort to accelerate the brand’s digital-first transformation. The new operating model will help each organization focus on their biggest growth opportunities while still working together to provide a seamless customer experience across both channels. Going forward, the ecommerce business will become “The Bay,” while the banner’s 86 stores will continue operating as Hudson’s Bay.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Gym+Coffee clubhouse concept launches Northern Ireland debut

Retail Focus

Athleisure brand, Gym+Coffee with former One Direction star, Niall Horan, at the helm as an investor and advisor, has launched its Northern Ireland debut in Victoria Square Belfast , owned by German Commerz Real’s real estate fund Hausinvest. Located opposite Calvin Klein and Hollister on Ann Street (lower ground floor), the new 2,300 sq ft Gym+Coffee clubhouse concept launch forms part of the brand’s continued expansion and marks the 8th clubhouse store following the Manchester and London openi

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Lew hits back at hints of capital raising at Myer

Inside Retail

The fight for board control of department store Myer will be decided in the next few months, with the firm’s AGM likely to run in late October, but Solomon Lew’s major stake in the business could well be diluted by the time to vote. According to multiple media reports over the last week Myer has been approached by investors looking to buy up its online business and loyalty program, which the department store may use to raise capital and issue more shares – a move which could put Lew on the back

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Recapping Cisco Secure at Black Hat USA 2021

Cisco Retail

There is always excitement in the air throughout the Security community at this time of year; usually we excitedly approach “Hacker Summer Camp.” This year, like last, was a little different from what we have become used to over the last 24 years. Cisco Security was honored to be a sponsor of the 24th Black Hat USA 2021 Conference – the internationally recognized cybersecurity event series providing the security community with the latest cutting-edge research, developments and traini

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Brands Need a Dedicated Balance Sheet for Customer Health

Retail TouchPoints

A recent analysis revealed that the average tenure of CMOs slid to a 10-year low last year, declining from 43 months to 41 months. When you consider the dramatic forces that have been reshaping the corporate landscape and marketing’s role within the larger organization, the increased volatility in the CMO position comes as little surprise. These days, the framework for marketing success is still being driven heavily by a company’s media plan rather than in the context of overall customer health.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Independent record label Third Man Records to open first store outside the USA

Retail Focus

Shaftesbury and Jack White announce the opening of the first ever Third Man Records store outside the USA. The independent record label was founded by Jack White, lead singer and guitarist of the White Stripes, in Detroit, Michigan in 2001, and will open at 1 Marshall Street in the heart of London’s Carnaby. The 1,164 sq ft store will open on Saturday 25th September.

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Government leaves business open to legal challenge on vaccine mandate

Inside Retail

Business groups have been left frustrated and open to legal challenges after the Federal Government refused yesterday to offer protections to firms that opt to make vaccination against the Covid-19 virus mandatory. Treasurer Josh Frydenberg told Seven News that while public health orders had been made to mandate vaccines in certain industries, and that doctors would not be liable for recommending the vaccine, businesses would not be afforded such comfort.

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Threat Protection: The REvil Ransomware

Cisco Retail

The REvil ransomware family has been in the news due to its involvement in high-profile incidents, such as the JBS cyberattack and the Kaseya supply chain attack. Yet this threat carries a much more storied history , with varying functionality from one campaign to the next. The threat actors behind REvil attacks operate under a ransomware-as-a-service model.

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Nike Brings ‘Rise’ Store Concept to Seoul

Retail TouchPoints

Nike has brought its Rise store concept to Seoul, South Korea. Nike Rise was designed to bridge digital and physical channels to create more immersive store experiences. Although the new location touts all of the features found in the Guangzhou, China location, it also brings new services designed to reaffirm Nike’s commitment to sustainability, as evidenced in its Move to Zero initiative.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Forever New opens first UK stand-alone store

Retail Focus

Australian womenswear brand Forever New has just opened a new store at Meadowhall Shopping Centre, Sheffield, which is its first stand-alone store in the UK. Forever New is renowned for its timeless and wearable collections, dedicated to the celebration of modern femininity. Designed in Melbourne, Australia, each collection is created with a unique blend of seasonal trends, feminine silhouettes, and of-the-moment detailing.

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The cost of delivery: Gig workers speak up

Inside Retail

With many parts of Australia once again plunged into lockdown, non-essential retail stores shut and supermarkets under more pressure than ever to manage home deliveries, retailers are leaning heavily on delivery services to get goods into the hands of customers. But Australia’s essential delivery drivers are calling for more support and better protection while doing their jobs, as the country’s Covid crisis worsens.

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IWO Boldly Goes Where No Service Has Gone Before

Cisco Retail

Part Foresight, Part Hindsight. Intersight has gone further than any other hybrid cloud operations platform before because Intersight was created with 20-20 foresight as well as hindsight. We took what we’ve learned from the past, applied that to what confronts us in the present, and adapted the whole thing to what is coming towards us, at breakneck speed.

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Woolworths Supermarket Anchors Fishermans Bend Transformation While Nodding to Building’s Industrial Past

Retail TouchPoints

By 2050, approximately 80,000 people will live in Fishermans Bend, which stretches from the City of Melbourne to the City of Port Phillip in Australia. As a result, it has become the star of a significant urban renewal project that will create a bustling inner-city neighborhood filled with shops, residential apartments and offices. Woolworths supermarket is driving one phase of this project with its Fishermans Bend Neighbourhood Shopping Centre, which opened in July.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.