Sat.Nov 07, 2020 - Fri.Nov 13, 2020

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Aetrex Worldwide Releases Voice-Enabled Foot Measuring Technology

Retail TouchPoints

Aetrex Worldwide has launched Albert 2, the next generation of the company’s 3D foot scanning technology. The omnichannel device is designed to be a fully integrated foot scanning system that can help shoppers find correctly fitting footwear and orthotics and provide an enhanced customer experience at retail. Customers step into the Albert 2, which can scan both feet in 20 seconds or less, to capture static and dynamic pressure as well as 3D measurements of the foot.

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What is SKU Rationalization and How Can You Get It Right?

Wiser

One of the clearest signs that a brand is growing is when it can release new products, new variations on the old favorites, and entirely new product lines from the brand. Being in a position to release new products is great, but as your assortment grows, so too does the complexity of your inventory management processes. Keeping track of product performance, profitability, sales volume, and other key metrics become vastly more difficult.

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Sales Territory Management Plan: Creating a 5 Step Strategy [Video]

RepslyBlog

Most consumer goods companies understand the importance of an effective sales territory management plan - it can prevent territory overlap between field reps, which causes confusion and wastes time. By clearly defining territories, you can create a strategy that ensures field reps will not compete against one another for the same customers or visit a customer twice.

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4 tips for pain-free POS system migration

Cyber Till

5 mins read Deciding to migrate to a new pos software for your store is never a decision to be made lightly. Here is some advice to consider.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Retail Ecommerce Ventures Seeks to Add Stein Mart to its Growing Portfolio

Retail TouchPoints

Retail Ecommerce Ventures placed a $4 million stalking horse bid for the intellectual property of Stein Mart through a majority-owned subsidiary called Stein Mart Online. The assets available for sale include the Stein Mart brand as well as its private label brands, domain names, social media assets and customer data. Retail Ecommerce Ventures has acquired the intellectual property of multiple retailers in recent years, including Modell’s Sporting Goods , Dressbarn and Pier 1 Imports.

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Workplace Temperature Kiosks Help Businesses Mitigate the Spread of COVID-19

Frank Mayer

Recently, New Jersey’s Governor Phil Murphy signed a COVID-19-related executive order requiring specific health and safety standards that would protect New Jersey workers at their places of employment. Amongst many directives listed under the order, one regulation outlines employers must conduct daily health checks like temperature screenings, self-assessment surveys, or questionnaires.

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Boost Holiday Sales This Season with our Easy 5-Step Add-On Strategy

Graff Retail

In the second part of my holiday season shopping tips for retailers, I discuss add-ons. Previously, I spoke about the importance of safety and gift cards, but now I want to focus on my 5-step add-on strategy that you can use with every customer that comes to your store. Who Else is on Their List? […].

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1-800-FLOWERS.COM Launches Multi-Brand Corporate Gifting Site

Retail TouchPoints

1-800-FLOWERS.COM has launched a site for corporate gifting that enables business customers to access offerings from across its brands, including Harry & David , Cheryl’s Cookies , The Popcorn Factory and Wolferman’s Bakery. The dedicated site provides an expanded catalog of gift offerings and customization features including: White Glove Service: Companies can work with a dedicated account manager who will advise on the most appropriate gift options to fit the needs of the busin

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Brits slash Christmas shopping budgets by 6%

Retail Technology Review

The global pandemic has impacted nearly every aspect of our lives this year, including Britons' Christmas shopping budgets, according to research by the Fashion Retail Academy.On average, people are planning to spend £341 on gifts this Christmas - 6% less than in 2019. .

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Quick Guide on Seller Ratings in Google Ads

Store Growers

Last Updated on November 27, 2020. When you’re shopping online, one of the most difficult things to judge is whether you can trust a certain site. That’s why we fall back on shopping with household names and relying on reviews. Both can give us some benchmark at what it is to do business with a certain store. In Google Ads you can leverage those store reviews as seller ratings.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Retailers Should Be Focusing on Safety and Gift Cards This Holiday Shopping Season

Graff Retail

The holiday shopping season is just around the corner and unlike the past, this year is going to look a whole lot different. Retail stores are faced with attracting customers as the second wave of COVID-19 looms. So, what are the things that retailers can do now to get customers through the door and increase […].

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Backcountry Bolsters Digital CX to Manage Outdoor Recreation Shopping Surge

Retail TouchPoints

Fueled by consumers’ desire for safer, socially-distant-friendly entertainment during the pandemic, the increased interest in outdoor recreation has driven growth for outdoor gear and apparel retailer Backcountry.com. To support its operations and manage continued growth across its ecommerce platforms, Backcountry has partnered with software developer 3Pillar Global (3Pillar).

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Does the UK Government really understand the retail sector?

Nelson Blackley

These are unprecedented times for UK retail. As we approach the last seven weeks of the key Christmas trading quarter, the Government’s latest COVID-19 directive last week means that all ‘non-essential’ retailers across England are now closed and can’t re-open until at least early December. In Wales, Scotland, and Northern Ireland a raft of different restrictions is impacting retailers, whether they are classified as ‘essential’ or not.

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Amazon is pulling the plug early on Christmas 2020, says ParcelHero

Retail Technology Review

As Brexit looms, Amazon is starting the process of separating UK and EU sales from 14 November. UK shoppers buying gifts from EU sites and British traders selling to Europe face potential increased costs and confusion, warns the international shipping company ParcelHero.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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VF Corporation to Acquire Streetwear Brand Supreme for $2.1 Billion

Retail TouchPoints

VF Corporation will acquire Supreme for $2.1 billion in a deal expected to close this calendar year. Supreme will leverage VF’s expertise and resources, including its global supply chain, to maximize growth. VF is the parent company of Vans , Dickies , Timberland. and The North Face , and the addition of Supreme will offer it ”deeper access to attractive consumer segments” that apply to many of these brands, according to a company statement.

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Five Pandemic-Driven Trends Reshaping Retail CX Strategy

Retail TouchPoints

The COVID-19 pandemic has upended the retail sector. From household name brands declaring bankruptcy, to Amazon consolidating its ecommerce dominance, to curbside delivery options becoming a coveted competitive differentiator across categories ranging from electronics to grocery to fashion, the landscape for retailers looks radically different than it did 12 months ago.

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Herman Miller Unveils New Concept Stores in L.A. and NYC

Retail TouchPoints

Design and furnishings retailer Herman Miller has opened its first experiential retail concept store at Westfield Century City in Los Angeles, with a second location to follow at The Shops at Hudson Yards in New York on Nov. 20. These stores are the first brick-and-mortar locations dedicated to selling the Herman Miller high-performance task chairs and products that support the home office and small business worker.

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bebe stores Acquires 47 Buddy’s Home Furnishings Franchises for $35 Million

Retail TouchPoints

Specialty licensor of women’s apparel and accessories bebe stores inc. has purchased 47 Buddy’s Home Furnishings rent-to-own franchises from Franchise Group Inc. for $35 million. The agreement also grants bebe the rights to build additional franchises in protected geographies throughout the southeastern U.S. This is the company’s first foray into the home furnishings vertical.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Bluestar Alliance to Acquire Justice Brand for $90 Million

Retail TouchPoints

Bluestar Alliance has signed a definitive agreement to acquire tween fashion brand Justice. Bluestar’s winning bid was valued at approximately $90 million , and includes the intellectual property, certain related assets and the assumption of certain liabilities. The transaction is expected to close before the end of November. Justice was previously owned by Ascena Retail Group, which voluntarily filed for Chapter 11 bankruptcy protection in July 2020 and agreed to sell the Justice brand in

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The New Normal: CPG’s Return to the Customer

Retail TouchPoints

The rapid growth of ecommerce and proliferation of subscription services is changing the retail landscape for good. Deloitte Digital estimates that online retail is growing at more than twice the rate of brick-and-mortar sales. And within ecommerce, subscription models are becoming increasingly popular. A survey by The Harris Poll shows that 71% of adults have subscription services, up from roughly half five years ago, and 74% of adults believe that in the future people will subscribe to even mo

Returns 279
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What is the Sound of Your Brand In-Store? Tips for Striking the Right Tone This Holiday Season

Retail TouchPoints

Q4 2020 will be the most consequential retail quarter of the past 25 years. To make the most of this holiday shopping season, retailers must understand changes in consumer behavior and mindset, and reflect this understanding in their in-store experiences. Online sales are up across most brands, but we’re already seeing that 71% of shoppers are comfortable going back to stores this holiday season.

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Petco Files for Proposed IPO

Retail TouchPoints

Petco. has confidentially submitted a proposed IPO to the SEC. The number of shares to be offered and the price range for the proposed offering have not yet been determined, and the IPO is expected to take place after the SEC completes its review process. Petco has reportedly been exploring a sale or IPO that could be valued at as much as $6 billion since September, according to Bloomberg.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Furniture Factory Outlet Files for Chapter 11

Retail TouchPoints

Furniture Factory Outlet ( FFO Home ) joins the growing ranks of retailers seeking bankruptcy protection due to losses created by the pandemic. The home goods retailer, which is owned by private equity firm Sun Capital Partners, filed for Chapter 11 in Delaware last week, and is hoping for a sale. Currently, furniture retailer American Freight has offered a $7 million stalking horse bid for the company.

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Emerald Appoints New President and CEO

Retail TouchPoints

Emerald Holding Inc. (Emerald), parent company of Retail TouchPoints , has appointed former Reed executive Hervé Sedky to the position of President and CEO, replacing Interim President and CEO Brian Field, who will continue to serve as COO. Sedky will assume his new role on Jan. 5, 2021. . Sedky brings three decades of experience including, most recently, six years as President of Reed Exhibitions Americas, where he led a business of more than 100 annual sector-leading events in North and South

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How AT&T’s Early Pandemic Experience Prepared it for a Unique Holiday Season

Retail TouchPoints

Managing a product release as huge as the iPhone 12 can be a tricky proposition during the best of times, to say nothing of the challenges created during a pandemic. However, AT&T. was able to draw on lessons it learned from operating during the early days of COVID-19 to make the experience safe and orderly. AT&T already had figured out optimal ways to keep a sufficient number of its stores open without endangering customers through unsafe practices or cutting off shoppers who needed acc

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Rachel Zoe Rebrands Box of Style Subscription Program as CURATEUR, Expands Member Benefits

Retail TouchPoints

Fashion icon Rachel Zoe has taken her subscription offering, Box of Style by Rachel Zoe, and relaunched it as CURATEUR , a digitally native women’s lifestyle membership that will deliver bespoke luxury offerings across fashion, beauty and home. The reimagined luxury membership program is introducing experiential amenities, à la carte services, an exclusive rewards program and expanded product categories.

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Rillavoice Uses Speech Analytics to Offer Retailers Insight into Conversations with Customers

Retail TouchPoints

Rillavoice speech analytics software is designed to enhance conversations between store associates and shoppers in physical retail settings. The tool seeks to help retailers capture much more customer data, and at a faster rate compared to surveys and mystery shoppers. Associates using the platform can talk to customers as they normally would, except that a mic captures their conversations.

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Holiday 2020: With $189 Billion in Online Sales on the Line, Transparency and Social Outreach are Essential

Retail TouchPoints

Retailers have reason for cautious optimism this holiday season: shoppers are expected to spend an average of $997.79 on gifts, holiday items and additional “non-gift” purchases, according to data from the National Retail Federation and Prosper Insights & Analytics. While this figure is down $50 from 2019, given 2020’s overall uncertainty, such a slight decline would represent a significant victory.

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How Coronavirus Changes Mobile Commerce for Retail Brands This Holiday

Retail TouchPoints

As we approach the traditional sales window ahead of the holidays, retailers and brands have to move quickly to adjust their digital strategies due to the coronavirus pandemic. It’s not hyperbole to say entire sectors had to fundamentally change their business models in the past 10 months, and retail has been one of the biggest hit by changing COVID-related consumer habits. .

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Target, Ulta Beauty Partner to Launch New Concept In-Store and Online

Retail TouchPoints

Target and Ulta Beauty have announced a strategic long-term partnership to launch a shop-in-shop concept, dubbed Ulta Beauty at Target, that will offer both established and emerging prestige brands online and in select Target locations nationwide beginning next year. Ulta Beauty at Target will debut at more than 100 Target locations starting in 2021, with plans to scale to hundreds more over time.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.