Retail TouchPoints

MARCH 23, 2021

Verizon Media — a division of Verizon Communications that includes AOL and Yahoo — will launch Yahoo Shops , a combination marketplace and advertising solution. The Yahoo Shops marketplace will feature a personalized digital storefront. Users go through a brief onboarding where they indicate their tastes and preferences and are then presented with their “own digital mall” featuring brands that align with their interests.

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Merchant Services Advertising Payment Services Shopping 348

Tokinomo

MARCH 25, 2021

What better way to amaze customers than to bring something new to the table (or should we say shelf)? Shoppers in Auchan stores in France were astonished by their favorite laundry detergent, Le Chat. No, it didn’t meow (yet), but it did talk to them.

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Wiser

MARCH 23, 2021

Brick-and-mortar shoppers are more mission-oriented than ever before. They know what they want, and they’re going to get in and get out. Will they be checking out with your products in their carts? The answer to that question is centered around retail execution. What is Retail Execution? Retail execution is the sum of your in-store efforts to increase sales and present your brand in a favorable light.

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Promotions Location Consumer Planning 148

Intelligence Node

MARCH 25, 2021

This article was first published on Forbes on Oct 7, 2020,, and is authored by Intelligence Node CEO Sanjeev Sularia in his capacity as a member of the Forbes Tech Council. Driven in large part by millennials and Generation Z, the resale, or “recommerce,” market is booming. Currently worth approximately $24 billion, it is projected to reach $51 […].

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Marketing Fashion 104

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

MARCH 24, 2021

The CBD industry has seen explosive growth in recent years, especially in the booming wellness sector. U.S. consumers spent an estimated $14.9 billion on CBD products in 2020, with that number projected to increase to $26.4 billion by 2025, according to research from New Frontier Data and Square. This growth trajectory is particularly impressive given the regulatory disconnects that the industry has to contend with.

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Consumer Advertising Marketing Accounting 317

Hyken

MARCH 24, 2021

This is the first of a number of lessons I’ll be sharing from my newest book, I’ll Be Back: How to Get Customers to Come Back Again and Again. A few years back I wrote about the idea of measuring customer satisfaction versus customer behavior. We’re revisiting that topic with a fresh point of view. Today’s lesson is about the exciting topic of measurement and data.

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LS Retail

MARCH 26, 2021

©iStock/JLco – Julia Amaral Global small business owners have embraced the chaos and found ways to adapt. They also know plenty of other owners who would have loved to continue on, but simply ran out of money, time, or good health. Krystle Lockman, co-owner of Axe and Arrow Brewing said: “This has showed us a lot about who we were as a company. I really just think from a business perspective, you can only plan for so much before you just have to stay nimble and adapt.

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Planning 114

Retail TouchPoints

MARCH 26, 2021

The fundamental shift in retail toward blended digital commerce has created several hurdles for retailers still clinging to traditional blueprints. At a time when brand interactions bridge both digital and physical shopping, it is increasingly important for retailers to leverage technology to improve customer experiences and create value. Here are a few examples of how technology enhances customer experience and strengthens brand value.

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Customer Experience Fulfillment Customer Retention Shipping 310

Dezeen

MARCH 22, 2021

Chinese architecture Studio PIG Design has created a showroom for the Memphis Milano furniture brand in Hangzhou , China, with interiors designed to make customers "feel the atmosphere of Memphis". Named Ya Space!, the two-storey building was designed to be an exhibition space and furniture showroom for Memphis Milano , which owns the rights to pieces created by the Memphis Group.

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Shopping ATS 99

Retail Minded

MARCH 22, 2021

After the events of the past year, most businesses have started to question the safety of their operations. The retail industry, and most precisely independent retailers, was one of the most affected areas of business. Apart from essential shops, all retailers were asked to close their doors indefinitely, which led to significant financial losses for most of them. .

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Shipping Advertising Marketing Accounting 99

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

LS Retail

MARCH 24, 2021

©iStock/AndreyPopov Employee compensation across the globe has been disrupted due to the global pandemic, with many employees reporting that salary has yet to return to pre-pandemic levels. Elements Global Services surveyed 2,200 people from the US, Canada and the UK to explore pandemic-related trends in job compensation, feelings on executive pay and what percent pay raise would compel employees to leave their current job.

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Returns ATS 98

Retail TouchPoints

MARCH 22, 2021

Autonomous convenience store retailer Wundermart is expanding its operations, with plans to open more than 10,000 checkout-free stores in a partnership with contactless checkout company AiFi. Wundermart customers will be able to enter a location, make a purchase and exit without ever needing to scan individual items, while the store will collect the data needed to make the experience — and even the store’s operations — truly autonomous.

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Payment Services Checkout ATS Kiosk 312

Retail Pro

MARCH 25, 2021

retail's role in improving sustainability: to adapt and adjust their practices to be more sustainable through their packaging, supply chain, and material sources. Incentive is increasing from both governments and consumers. Continue reading → The post Gartner: Retail’s role in sustainability improvements first appeared on Retail Pro Blog.

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Consumer Management Marketing 92

Dezeen

MARCH 26, 2021

As New York prepares to legalise recreational marijuana , we've rounded up five of the most enticing retail spaces created by interior designers for cannabis dispensaries and CBD shops in the USA and Canada. Standard Dose in New York, USA, by SR Projects and Tuna Architecture. With New York set to legalise the product soon , Standard Dose is well prepared to cater to the city's cannabis enthusiasts.

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Shopping Accessories 89

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

LS Retail

MARCH 22, 2021

©iStock/Nattakorn Maneerat What's affecting me, my clients, my colleagues and other global small business owners: Watch out. here comes Fisker. They want to change the way you move. The 1-hour work (well almost): 15 team management platforms – by Laurel J. Delaney. Quote of the week: “Email is familiar. It’s comfortable. It’s easy to use. But it might just be the biggest killer of time and productivity in the office today.” – Ryan Holmes The new world of remote work (interesting read).

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Management 80

Retail TouchPoints

MARCH 26, 2021

JCPenney parent company Simon Property Group has entered a deal with Authentic Brands Group (ABG) to add products from some of the company’s recent acquisitions, including Forever 21 and Juicy Couture , to JCPenney’s merchandise assortment, according to CNBC. The move, which will include products sold both in-store and online, is part of an effort to rebuild JCPenney in 2021 as the basis for returning to solid growth in 2022.

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Apparel Accounting Returns Planning 289

Retail Pro

MARCH 25, 2021

As restrictions on business lift one year from the start of covid-19, retailers consider how to adapt their inventory strategies, with the popularity of BOPIS and need for inventory and data visibility. Continue reading → The post In-store shoppers, in-store fulfillment: Planning for inventory challenges first appeared on Retail Pro Blog.

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Dezeen

MARCH 25, 2021

Designer Adi Goodrich has created the interiors for Wine and Eggs, a neighbourhood grocery in Los Angeles ' Atwater Village, with custom-made furniture and details that nod to Parisian cafes and Italian tobacconists. Goodrich , who is one of the co-founders of LA-based creative studio Sing Sing , designed the store for owner Monica Navarro as a "monument to colour," working with a palette of saturated colours and natural materials.

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Shopping ATS 82

Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Miller Zell

MARCH 25, 2021

Consumer sentiments changed during the COVID-19 pandemic, and they will change again as society begins a process of reopening. Retailers must stay on top of the evolution of these sentiments.

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Consumer Customer Experience 78

Retail TouchPoints

MARCH 25, 2021

Returns technology provider Optoro aims to help retailers make returns easier for customers, more profitable for the company and better for the planet with its Complete Returns Solution. Available options include a seamless online customer returns portal, warehouse processing and resale through a unified platform — all of which is designed to improve outcomes across all points in the returns process.

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Returns Promotions Management Fulfillment 289

Retail Pro

MARCH 23, 2021

The anticipation of receiving that perfect order can be easily derailed by a poor product delivery experience. The “ultimate” shopping experience depends on excellence from beginning—the order—to end, the delivery. How quickly goods get from a warehouse to a customer … Continue reading → The post Why the ‘Last Mile’ should be retailers’ first thought first appeared on Retail Pro Blog.

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Shopping Inventory Management Shipping Customer Experience 79

LS Retail

MARCH 20, 2021

©iStock/liseykina An Irish blessing. “May God give you For every storm, a rainbow, For every tear, a smile, For every care, a promise, And a blessing in each trial. For every problem life sends, a faithful friend to share, For every sign, a sweet song, And an answer for each prayer.” _ “Go dtuga Dia daoibh: Tuar ceatha le gach stoirm Meangadh gáire le gach deor Gealltanas le gach buairt Agus beannachtaí go leor.

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Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Mulesoft

MARCH 25, 2021

Every company in every industry is under greater pressure to deliver faster, become more agile, and innovate at scale. Our MuleSoft partner ecosystem brings together trusted advisors that are fueling digital transformation for customers, empowering them to quickly unlock and unify data – no matter where it resides – to deliver seamless connected experiences.

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ATS 52

Retail TouchPoints

MARCH 25, 2021

H&M has reportedly disappeared from major Chinese shopping sites and mapping apps after old comments regarding alleged forced labor in China resurfaced, according to CNBC. Searches for “H&M” and “hm” on Taobao and JD.com did not yield results, while Baidu Maps and Alibaba -owned mapping app Amap did not display results for the search of “H&M.”.

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Shopping Management Consumer Marketing 279

Retail Assist

MARCH 25, 2021

We’re delighted to announce that we’ve made the shortlist for the Retail Systems Awards in the category of E-commerce Technology Vendor of the Year for our solution, OMIO PIM. Celebrating excellence and innovation in the retail sector, the awards are returning for a 16 th year. Lisa Bowden, our Head of Business Development – Solutions, said: “This is a fantastic achievement to the whole team that have been involved in OMIO PIM!

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LS Retail

MARCH 25, 2021

©iStock/Halfpoint As we reach, hopefully, herd immunity with vaccines to treat COVID-19, many countries are preparing something of a return to normality. What that looks like is hard to say. For example, companies that have been forced into remote-work arrangements for the past year now face a complicated decision. Should bosses let workers stay at home, bring everyone back to the office or find a solution in between – called a hybrid approach?

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ATS Returns 71

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

V Count

MARCH 25, 2021

Visitor traffic data gathered from retail stores and shopping malls enables the retail sector to operate more efficiently and effectively across its various functions. How should retailers and shopping centers be using this valuable business intelligence data? And what can they hope to gain from it? This article will explore the key roles and insights that retail professionals can benefit from using footfall traffic data.

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ATV Store Layout Store Operations Shopping 52

Retail TouchPoints

MARCH 25, 2021

A new era of advertising is taking shape. Driven by growing consumer concern over how their personal data is being collected and used, governments are enacting legislation, and tech companies are implementing platform changes, that will forever alter the relationship between consumers and advertisers. “A profound — and abrupt — shift is coming for everyone who uses the internet,” according to a new report from McKinsey & Co conducted in partnership with the Interactive Advertising Bureau (IA

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Advertising Consumer Marketing Accounting 264

Medallion Retail

MARCH 24, 2021

If the pandemic taught us anything, it’s that whatever type of product we want can usually be at our doorstep in no time at all. Some things that were ordered on a Monday afternoon would show up Tuesday. And show. The post Shopper Education: Tuning into the Shopper’s In-Store Channel appeared first on Medallion Retail.

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Retail Assist

MARCH 24, 2021

Ok, so The Who might not have been talking about getting their admin list ticked off and, yes, it might not seem the most rock ‘n’ roll of subjects but, at Retail Assist, we’re huge fans of planning and preparation. With non-essential retail stores re-opening in just a few weeks, there’s a lot to set up for both head office and store teams; when you’re finally able to welcome customers back inside your bricks-and-mortar stores, you’ll want to keep your tills working, your staff calm and minimise

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing