Sat.Jun 27, 2020 - Fri.Jul 03, 2020

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Lowe’s Dedicates Another $100 Million To Frontline Associate Bonuses

Retail TouchPoints

Lowe’s will pay its frontline employees an additional $100 million in bonuses, bringing the retailer’s total commitment to associates and communities during the pandemic to more than $450 million. The money is being offered to recognize the work they have done for the company during the COVID-19 crisis. All active hourly associates in Lowe’s U.S. stores, distribution centers and store support centers will receive the bonuses in mid-July.

Planning 317
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The COVID Effect: Grocery Ecommerce is Here to Stay

IntelligenceNode

Social distancing hasn’t only forced online grocery on retailers’ hands; it has also pushed individuals out of their comfort zones to adopt new buying behaviors. More and more people are now discovering their favorite brand apps and websites for the very first time. And if these remote services are adequately fulfilling user needs, that “discovery” […].

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Businesses Supporting Businesses, Made in the USA Products

Nahanco

As we celebrate the 4 th of July this year, it is important to reflect on what has happened to businesses across the US these past few months. In particular, clothing stores were struggling even before a pandemic came through and shut their doors. Everyone in manufacturing tried to figure out how to endure, what could they make to keep their employees working and how to survive.

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How to Knock Assortment Planning Out of the Park

Wiser

Assortment planning in the age of eCommerce is a tricky business. Determining the ideal product mix and inventory width and depth, setting competitive prices, providing personalized experiences, and dealing with rapid lead times is just scratching the surface of what retailers need to do. That’s why getting your assortment strategy right can be the difference between a successful retail season and one where you end up marking down a large portion of last season’s inventory.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Tamr Solutions Aim To Minimize COVID-19 Business Disruptions

Retail TouchPoints

Tamr , a solution provider that helps retailers handle data at scale, has launched the “Data Can Help” solution suite, to help enable global organizations to quickly uncover insights that can optimize spend, minimize supply chain risks and identify alternative parts and suppliers during the COVID-19 pandemic. The new solutions layer real-time data on the impact of COVID-19 worldwide on top of organizations’ supply chain and spend data, to help retailers make decisions that can minimize dis

Planning 299
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6 Ideas to Get Your Fair Share of Sales

Retail Adventures

Even when things were “normal”, customers shopped in strange patterns, and their choices tend not to be divided equally among retailers. If you want to get more during the pandemic you need to do more. Start here: 1. Continue to Plan Events & Promotions: You have competition coming at you from all sides, all vying for the customers’ attention. What are you doing about it?

More Trending

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Commune designs Serra marijuana dispensary in Los Angeles to be airy and luxurious

Dezeen

Oak and brass display cabinets fill this cannabis dispensary in Los Angeles that local studio Commune designed to look like a jewellery store. Commune designed the store for Portland brand Serra that sells and produces cannabis products, from caramel treats to pre-rolled joints. Serra, whose Portland flagship was designed by OMFGCo and JHL Design , tasked Commune to create a Los Angeles store with a similar palette of white, cream and pale wood.

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The Case For Subscription Service In CPG

Retail TouchPoints

The wide adoption of digital channels has dramatically disrupted the way consumers shop, and the recent COVID pandemic has exponentially increased the velocity of that change. Consumer expectations have shifted to where convenience, speed, experience and personalization have become table stakes for the way they engage with the purchase of everything from airplane tickets to diapers.

Consumer 290
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30 Real Products That You Won’t Believe

Re-Tales

People get paid a lot to be in advertising and marketing, and sometimes you just have to scratch your head and wonder “WTF were they thinking?” I mean it’s not like one person just came up with a ludicrous idea and it got done, literally dozens of people would be involved in the process and you’d think someone, sometime would have said ” This is a really BAD idea.” Here’s 30 products that you will find hard to believe that were actually marketed.

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Findologic introduces AI-powered virtual shopping assistant, Lisa

Retail Technology Review

Findologic, the search and navigation platform, has announced the launch of Lisa, an AI-based virtual shopping assistant, which uses intent signals and discovery to power improved on-site search to enhance customer experience and drive conversions.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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How to Use Callout Extensions in Google Ads

Store Growers

Callout extensions are the small sibling amongst the ad extensions. They don’t stand out visually, tucked in with the rest of the ad text, and you can’t click them. But while they are small, they can make your ads a lot more attractive to your potential buyers. In this article, I’ll show you how to do that! What Is a Callout Extension? A callout extensions is a small piece of text that can appear together with a Google Search Ad.

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Innovate And Automate: How To Optimize Fulfillment In The E-Commerce Era

Retail TouchPoints

We’re lucky to be living in an age of convenience — just think about that smartphone in your hand. With just a few taps of its screen, you can purchase virtually any item imaginable from nearly any brand in the world. For consumers, that’s a lot of power. And for retailers, that’s a lot of competition. Retailers that can provide a satisfying shopping experience have a strong advantage, but consumers are a demanding bunch.

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Nike Forecasts Layoffs Following $790M Net Loss In Q4

Retail TouchPoints

Nike is planning phased job cuts that are expected to begin in late July and last through the fall, but there are few specifics about how many people the retailer plans to let go in total. The prospective layoffs were revealed in a companywide email first seen by Complex and later confirmed to Business Insider. The email from Nike CEO John Donahoe indicated that the cuts were not likely to take place in Nike’s retail stores, distribution centers or manufacturing facilities.

Planning 279
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Kibo And Acquia Form Partnership To Power Headless E-Commerce Experiences

Retail TouchPoints

Acquia , a digital experience company, and Kibo have announced a strategic partnership designed to help retailers deliver frictionless commerce. The two companies will empower brands to create headless e-Commerce experiences through a unified customer view, and optimize engagement across the customer journey with shoppable content. The Acquia open digital experience platform helps companies build, manage and optimize digital experiences through unified content, data and machine learning.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Brookfield Properties Introduces Contactless Fitting Experience At Three Malls

Retail TouchPoints

Brookfield Properties will roll out FIT:MATCH ’s 3D AI-powered contactless match technology at three shopping centers across the U.S. The experience will debut at the Oakbrook Center near Chicago in mid-August, followed by the Glendale Galleria in the Los Angeles area and Stonebriar Centre in the Dallas area in mid-September. The technology “fitches” shoppers by asking a series of questions on their smartphone and measuring 150 body points to generate product suggestions that prioritize fit firs

ATS 289
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Macy’s Reports $3.6 Billion Loss In Q1 But Sees Gradual Recovery Ahead

Retail TouchPoints

Macy’s reported a net loss of nearly $3.6 billion during Q1 2020 as its revenue, hit by extended store closures, dropped to $3 billion from $5.5 billion for the same period a year ago. However, nearly all locations have reopened since the quarter ended on May 2, and results at these locations have exceeded expectations. Macy’s expects a gradual sales recovery in the coming quarters.

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RetailWire: Cheers For Lululemon’s MIRROR Acquisition, But Is The Pricing Right?

Retail TouchPoints

This week’s purchase of the MIRROR home fitness platform by lululemon athletica for a $500 million price tag could mark the first of many alliances between retailers and in-home service providers. Many of the participants in a recent RetailWire discussion about the acquisition called it a smart move by the two companies, but several warn that the success of these and other partnerships will depend on: A strategic approach to pricing, particularly in terms of recurring revenue; Strong alignment b

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RetailX Virtual: How 4 Digital-First Retailers Leverage Tech To Enhance Human Connections

Retail TouchPoints

When COVID-19’s stay-at-home orders halted most physical retail and boosted e-Commerce, it wasn’t just the brick-and-mortar retailers that were forced to make quick and decisive shifts. As digital-first retailers wrestled with soaring sales and a rush of new customers, they had to reinforce their commitment to human-to-human connections — ironically by leveraging their digital capabilities.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Loyalty Is The Key To Survival For Retail

Retail TouchPoints

As the U.S. economy remains unstable, rather than spending precious cash, brands need to get creative with the stable economy they totally control — their brand loyalty programs. It’s been estimated that there are 48 trillion reward points worth $360 billion sleeping in customer accounts across the globe. In 2016, Business Insider reported that Starbucks had $1.2 billion of customer funds in its loyalty program, more money than some banks.

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AI Can Be A Decisive Factor In Retail Players’ Business Recovery

Retail TouchPoints

Despite an increase in e-Commerce activity since quarantine measures were introduced, retailers, placed in a state of economic emergency, are facing sharp drops in sales. In a global context of cost control, marketing today is under pressure to quickly generate traffic and in-store sales while reducing costs. The contribution of artificial intelligence (AI) in these processes is now a crucial lever to maintain commercial efficiency while considerably increasing productivity.

Finance 246
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DTC Brands Must Upgrade Shopper Experience To Capitalize On COVID-19 Disruptions

Retail TouchPoints

Direct-to-consumer (DTC) brands have fared well during the COVID-19 crisis, and that trend will likely continue, at least for the near future: 24% of consumers say they’ll be more likely to purchase directly from a brand’s web site once their respective state and national restrictions lift, while 9% of shoppers are now more likely to purchase from a DTC brand, according to recent data from Scalefast.

Consumer 261
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Innovation Is Transforming Retail At The Shelf Level — But What’s Powering The Shelf?

Retail TouchPoints

After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation is finally becoming an imperative on supermarket and retail shelves. According to McKinsey , personalized brick-and-mortar experiences are the next frontier in digital. Smart shelf technologies represent that move toward transformation, bringing the power of big data and automation to grocery and retail stores.

ATS 217
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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Lululemon Expands ‘Omni Guest Experiences’ With Home Fitness Company Purchase

Retail TouchPoints

lululemon athletica has entered into a definitive agreement to acquire MIRROR , an in-home fitness company offering an interactive workout platform with both live and on-demand classes, for $500 million. The deal will help bolster lululemon’s Power of Three growth plan, which includes driving business through efforts such as omni guest experiences. MIRROR offers weekly live classes and thousands of on-demand workouts as well as one-on-one personal training.

Planning 205
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Report: Walgreens Tests 30 Small-Format Stores Emphasizing Pharmacist-Patient Relationships

Retail TouchPoints

Walgreens Boots Alliance has rolled out 30 small-format pharmacies as part of a pilot test of stores with fewer front-of-store items and over-the-counter medicines, according to CNBC. The locations will emphasize the relationships between pharmacists and customers and help the company move away from a “one-size-fits-all approach” to its store fleet, according to Rina Shah, VP of Pharmacy Operations at Walgreens.

Location 189
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Albertsons IPO Falls Short Of Projections But CEO Remains Optimistic

Retail TouchPoints

Prior to the long-planned Albertsons IPO on June 26, the retailer believed the stock offering could raise up to $1.3 billion , based on a target of selling 65.8 million shares at a price of $18 to $20 per share. Reality came in the form of 50 million shares sold at $16 apiece, for an $800 million IPO value. Albertsons CEO Vivek Sankaran told CNBC that he was pleased about the IPO despite its not meeting expectations, blaming overall stock market volatility for the shortfall rather than the retai

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Reshoring: COVID-19’s Impact On The Supply Chain

Retail TouchPoints

At this point, it’s impossible to quantify the ramifications of COVID-19. That may be the case for several years, if not longer. From the normalization of remote work to the untold transformations in healthcare , the way people and industries operate will be forever changed in ways big and small. One surefire outcome already taking place across global trade and the domestic supply chain is the shift toward reshoring.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Salesfloor Adds Three New Tools For Operating Post-COVID-19

Retail TouchPoints

Salesfloor , a mobile application platform designed for store associates, has launched a new product bundle designed to assist retailers in the wake of the COVID-19 pandemic. The solution provider has added Live Voice and Video Chat, Event Management and All-in-One Appointment Management to its clienteling suite in order to help retailers manage new operating procedures and customer preferences.

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Amazon Awards Bonuses To Frontline Workers After Ending Pandemic Pay Raises

Retail TouchPoints

Frontline employees who worked for Amazon for the entire month of June are being rewarded with one-time bonuses that will cost the company a total of $500 million , according to a June 29 note to employees from Dave Clark, SVP of Worldwide Operations for Amazon. As of June 1, Amazon’s frontline employees stopped receiving the $2 per hour pay increase that had been instituted at the beginning of the pandemic.

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Filipino Specialty Supermarket Seafood City To Launch Online Store

Retail TouchPoints

Seafood City Supermarket , which sells Filipino specialties and general grocery items in 32 stores in the U.S. and Canada, is rolling out its first-ever online store and mobile app for consumers within the delivery or pickup radius of its locations. The retailer has tapped Local Express , an e-Commerce platform for independent grocers, as its white-label technology provider.

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Report: Apple Closes 30 More Locations, McDonald’s Halts Reopenings As COVID-19 Spreads

Retail TouchPoints

Responding to increases in COVID-19 cases in multiple regions, Apple will close 30 additional U.S. stores, bringing its total number of reclosures to 77 , according to CNBC. McDonald’s also is responding to the pandemic’s resurgence by halting plans to reopen dining spaces for 21 days. The Apple closures affect stores in Alabama, California, Georgia, Idaho, Louisiana, Nevada, Oklahoma, Florida, Mississippi, Texas and Utah.

Location 164
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.