Retail Dive

APRIL 25, 2022

Gifters are eager to spoil their moms this year. So why not dazzle them during their hunt for the perfect gift?

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Inside Retail

APRIL 26, 2022

Australian property development company Stockland has created a first-of-a-kind sensory map of its shopping centres to assist customers with autism, and their families. The sensory maps created in partnership with Autism Spectrum Australia (Aspect) will give people on the spectrum an opportunity to better navigate new environments. Aspect’s Autism Friendly team carried out assessments at Stockland’s retail town centres at Green Hills, Merrylands, Point Cook, Shellharbour, Wetherill Park and Wend

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Retail TouchPoints

APRIL 29, 2022

Resale has a new player with the launch of DICK’S Sporting Goods ’ in-store buy-back program, available in select markets through a partnership with outdoor and adventure gear resale platform Out&Back. DICK’S will pilot the program at DICK’S Sporting Goods locations in Pittsburgh and Lakewood, Colo. and its Cranberry Township, Pa. Public Lands location.

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Retail Focus

APRIL 25, 2022

Today, 96-year-old Danish audio brand Bang & Olufsen has announced the re-opening of its store in Ealing on Bond Street – a bustling high street destination. Having closed its doors in late March to undergo a comprehensive refurbishment, Bang & Olufsen is delighted to announce that the store is now ready to re-open to welcome new and loyal customers alike.

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Customer Experience Marketing Shopping ATS 279

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Intelligence Node

APRIL 25, 2022

What is Quick Commerce? Quick commerce is the next stage of eCommerce and is all about speedy delivery ( within less than an hour) of products and services to consumers. The post Paving the Way for Instant Delivery with Quick Commerce appeared first on Blog.

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Consumer 193

Inside Retail

APRIL 25, 2022

Meta Platforms is set to open its first physical store where shoppers can try out and buy virtual reality headsets and other gadgets as the company plots a course to take its highly touted metaverse mainstream. The 1550sqft Meta Store at the company’s Burlingame campus in California opens on May 9, and will feature demos for its Quest 2 VR headset and video calling device Portal as well as Ray-Ban’s augmented reality (AR) glasses, Meta said on Monday.

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Planning Shopping ATS 289

Retail Wire

APRIL 29, 2022

A new Brookings report found that corporate profits at five companies – Amazon.com, CVS, Kroger, Target and Walmart – were up 41 percent in 2020 as real wages for their employees grew five percent. Many workers are feeling the pinch of inflation as pay raises in recent years have lagged inflation.

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ATS 189

Retail Focus

APRIL 29, 2022

The Watches of Switzerland Group advances on its mono-brand boutique expansion strategy with the opening of its sixth OMEGA boutique, in Sheffield. The Watches of Switzerland Group, the UK’s largest luxury watch and jewellery specialist, opened a new OMEGA boutique, at Meadowhall, in Sheffield on Thursday 13th April. Meadowhall is a leading shopping destination, which is home to 290 stores from top independent and international brands, alongside leisure and eating and drinking venues.

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Boutique ATS Location Shopping 162

Inside Retail

APRIL 28, 2022

It’s like a scene out of The Walking Dead. The table tennis net is sagging and there’s not an annoying ping-ping-ping noise to be heard. The taco truck just stopped turning up one day. The beer fridge is actually full for once. I can’t tell you how much this upsets the social committee members, who spent months coming up with the new employee perks.

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Apparel Employee Engagement Management Marketing 264

Retail TouchPoints

APRIL 25, 2022

Supply chain management is the heart of retail management and has the ability to inform the overall health of a business. As a result, businesses looking to gain a competitive advantage in the global marketplace are investing more heavily in supply chain management. Investment in the proper technologies needed to build a strong supply chain not only enables prompt replenishment of products in inventory, but also optimizes planning capabilities in rapidly evolving business ecosystems while minimi

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Supply Chain Management Inventory Management Shipping Management 300

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 29, 2022

Amazon.com posted its first quarterly loss since 2015 as the company faced higher costs to run its warehouses and delivery goods to customers. CEO Andy Jassy said Amazon faces challenges that it is prepared to meet. “This may take some time, particularly as we work through ongoing inflationary and supply chain pressures, he said. “We see encouraging progress on a number of customer experience dimensions, including delivery speed performance as we’re now approaching levels not seen si

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Customer Experience 130

Retail Focus

APRIL 25, 2022

After 1095 days, the world of retail finally reunites at London’s Olympia tomorrow for the Retail Technology Show (26-27 April). With one day to go until the new flagship event for retail that brings together Europe’s most forward-thinking retailers and leading tech innovators opens its doors, the final transformative tech and show features that champion innovation as part of the expo, have now been announced.

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Inside Retail

APRIL 26, 2022

Society is facing some significant social challenges. Each day we face alarming headlines like the global Covid-19 pandemic, climate change threatening the very future of humanity, and the looming peril of another world war. . In responding to these challenges, brands are starting to wake up to the fact that it is no longer sufficient to talk about financial performance alone or offer a product without greater substance.

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Retail TouchPoints

APRIL 29, 2022

BJ’s Wholesale Club is testing out a smaller store format called BJ’s market. The first 43,000 -square-foot concept store opened in Warwick, R.I. and will feature top-selling fresh foods, produce and seasonal products in what is designed to be a more convenient and efficient shopping space. BJ’s market will offer the same product sizes and pricing as BJ’s club stores, as well as the same omnichannel services such as curbside pickup and same-day delivery.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

Retail Wire

APRIL 29, 2022

About 20 percent of Americans went camping in 2021 and more than eight million people did so for the very first time. Forty percent of new campers identify as BIPOC (Black, Indigenous and People of Color).

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Retail Focus

APRIL 29, 2022

Retail stores need good customer service requiring them to follow a lot of protocols. Air quality is something that is often overlooked. Here’s why it matters. With the ongoing pandemic, regulations have been constantly evolving to maintain a safe and hygienic environment. However, there is not much that can be done against an invincible airborne enemy, especially when there is no proper sanitation.

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Returns Consumer Shopping ATS 130

Inside Retail

APRIL 25, 2022

Flower delivery service Lvly has been acquired for $35 million by Malaysian e-commerce company Limitless Technology. As part of the deal, co-founder Hannah Spilva will take a seat on the board of Limitless Technology while Verity Tuck will leave the business. Together, the duo will receive around $20 million from the acquisition. Established in 2015, the Melbourne-based startup offers a same-day flower delivery service.

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Planning Marketing ATS 264

Retail TouchPoints

APRIL 27, 2022

Food retail demand has become fractured across multiple channels, with traditional brick-and-mortar formats losing out to the online medium. In 2019, online grocery accounted for 6.3% of total US grocery sales. Then in 2021, grocery ecommerce sales reached 9.5% and are predicted to increase to 11.1% and then 20.5% in 2022 and 2026 respectively. The sign is clear — ecommerce is here to stay.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

Wiser

APRIL 26, 2022

Merchandising is obviously an essential part of retail, but keeping your strategy up-to-date and profitable is difficult in a growing competitive market. There is a number of merchandising challenges that retailers are facing. Finding the right mix of time, budget, pricing, displays, and customer experience can be a big challenge when forming a successful merchandising strategy.

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Visual Merchandising Loss Prevention Customer Experience Promotions 146

Cisco Retail

APRIL 28, 2022

In the midst of global change and virtual hiring, the landscape of job searching has changed. We sat down (via WebEx) with recruiting leaders, accessibility experts and career changers at Cisco Secure and Duo Security to find out the top 10 ways to make the virtual job search, application and interview process as easeful as possible. Stay tuned for future topics in this series including advice for career changers and environmental aspects to consider for long-term fulfillment at work. 1.

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Management Fulfillment Accounting ATS 139

Inside Retail

APRIL 28, 2022

Amazon.com delivered a disappointing quarter and outlook on Thursday as the e-commerce giant was swamped by higher costs to run its warehouses and deliver packages to customers. Shares fell 9 per cent in after-hours trade. After a long-running surge in sales during the Covid-19 pandemic, Amazon is facing a litany of challenges. The company’s expenses swelled as it offered higher pay to attract workers.

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Retail TouchPoints

APRIL 25, 2022

It might seem counterintuitive for retailers to focus on returns when they are so focused on trying to convince customers to buy products in the first place (and rightly so). However, return policies actually have a major influence on whether shoppers go through with a transaction — particularly for increasingly popular online purchases. Nowhere is this delicate equation more critical than during the holiday season, when a larger proportion of purchases are gifts, raising the potential for misma

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Hyken

APRIL 29, 2022

This week, we feature an article by David Meerman Scott adapted from the new 8th edition of The New Rules of Marketing and PR to be released on May 3, 2022. He shares how organizations can use data and AI-powered tools to benefit customers. As I write this, I’m using web-based artificial intelligence (AI) transcription software called Otter to help me turn recorded audio interviews into a text transcription.

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Cisco Retail

APRIL 26, 2022

For my very first interview for the Security Stories podcast , I met a wonderful person called Mick Jenkins, MBE. Mick is sadly no longer with us, but his story will stay with me forever. One of Mick’s philosophies was centred around the importance of cyber resilience. “Improvise, adapt, overcome” are the words he used. This philosophy helped him when he got lost in the wilderness at age 14.

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ATS 139

Inside Retail

APRIL 26, 2022

Andre Reich, CEO at The Reject Shop, has stepped down with immediate effect. The company’s CFO Clinton Cahn has been appointed acting CEO in the interim while the company searches for a permanent appointee and Amy Eshuys will take on the role of COO effective tomorrow. In a statement to the ASX, company secretary Michael Freier said Reich had decided that now was “an appropriate time for him to leave the company to pursue other opportunities”.

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Shopping Returns Management Discount Store 246

Retail TouchPoints

APRIL 25, 2022

Conscious consumption is on the rise and two big names in retail have launched new programs to tap into the consumer appetite to shop sustainably. eBay has launched a program to sell defective merchandise from more than 100 brands in the UK, while lingerie brand Adore Me has debuted a new marketplace that will exclusively feature sustainable fashion brands. eBay UK Features ‘Imperfect’ Products from North Face, Puma and More. eBay UK describes its new “ Imperfects ” program as “the fashion equiv

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Fashion Apparel Supply Chain Management Accessories 268

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Nvidia

APRIL 25, 2022

When brainstorming a scene to best showcase the groundbreaking capabilities of the Omniverse platform, some NVIDIA artists turned to a cherished memory: enjoying ramen together in a mom-and-pop shop down a side street in Tokyo. Simmering pots of noodles, steaming dumplings, buzzing kitchen appliances, warm ambient lighting and glistening black ledger stools.

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Cisco Retail

APRIL 25, 2022

A conversation with Shawnee Heights School District . You have likely heard us talking more about security resilience in recent weeks. Resilience has always been a key part of cybersecurity, but the last few years have really highlighted its importance. . At Cisco, we define security resilience as: The ability to protect the integrity of every aspect of your business to withstand unpredictable threats or changes, and then emerge stronger.

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ATS 139

Inside Retail

APRIL 27, 2022

Coles Group weathered what it described as significant Covid and flood-related disruptions during the third quarter to post a 3.9-per-cent lift in sales to $9.295 billion. . The company said staff absenteeism related to isolation requirements during the Omicron outbreak led to “availability challenges and short-term impacts on Coles’ promotional program and disruptions to stores and distribution centres”.

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Retail TouchPoints

APRIL 29, 2022

Victoria’s Secret & Co. is bringing its Victoria’s Secret Beauty and PINK Beauty products to Amazon as the newly independent company looks to expand its brand presence beyond its own stores and website. . Close to 120 different beauty products are now available in Victoria’s Secret storefront on Amazon , something the company said its customers had been asking for: “Through customer feedback and research, we’ve heard consumers want to purchase VS Beauty in Amazon’s store and already search

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Shopping Consumer Customer Experience ATS 267

Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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