Sat.Aug 06, 2022 - Fri.Aug 12, 2022

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Retail disruptors are turning to layoffs to cut costs and restructure

Retail Dive

New companies have grown rapidly by leveraging consumer trends during the pandemic. Now, they’re dealing with the consequences amid an economic downturn.

Consumer 128
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10 Important Skills Every Leader Should Build

Small Biz Trends

No matter the industry, there are many different hard and soft skills a leader should develop to be an effective and inspiring presence on their team. While some required skills will be field-specific, skills like managing your time, speaking publicly, motivating and listening apply to all leadership positions. To help their fellow leaders hone the right capabilities, a panel of Young Entrepreneur Council (YEC) members weighed in on the following question: “What’s one skill you think

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BOSS launch new Oxford Street store concept and experience

Retail Focus

Dalziel & Pow have partnered with HUGO BOSS to redefine and design their new BOSS store concept and experience, which has just launched on Oxford Street, London. The purpose of the new concept is to redefine and create the new BOSS store experience, one that inspires customers to find their style confidence and #BeYourOwnBOSS. This concept reflects the brand’s new creative direction, aimed at the millennial shopper, better telling the brand’s stories and inspiring more ways to connect and we

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How EMERGE in Color’s Design Connected Black Creatives With Luxury Consumers

Retail TouchPoints

Photo courtesy of EMERGE In Color. Photo courtesy of EMERGE In Color. Photo courtesy of EMERGE In Color. Photo courtesy of EMERGE In Color. Photo courtesy EMERGE In Color. From left, Tori Nichel, Lori McGhee-Curtis and Frenchye Harris Photo courtesy of EMERGE In Color. Even though it operated for little more than one month, EMERGE In Color at Los Angeles’ Beverly Center created a powerful space for Black designers and Black-owned businesses that are too often overlooked by retailers in the high-

Consumer 321
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Amazon Australia offers ‘One-Day’ free delivery – with many catches

Inside Retail

Amazon Australia is promising its Prime members free next-day delivery in “most areas of” Melbourne and Sydney. Billed a little misleadingly as “One-Day Delivery” the online behemoth says the initiative will see Prime members receive their goods the following day “on eligible items” with an order cut-off time “which can be as late as midnight”. Goods will be delivered the next day without a minimum spend required.

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Shopper Marketing Weekly Snacks #18

Tokinomo

Campaign scoop. Keeping it cool. Some things should never change, while others might need some refreshing from time to time. Sprite’s latest commercial shows us that good things should remain unchanged, like the original taste of Sprite. While the taste remains the same, the appearance has changed because of their new bottle.

Marketing 195

More Trending

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Shopify Makes Strategic Investment in Klaviyo as Solution Providers Enter Product Partnership

Retail TouchPoints

Shopify and Klaviyo have entered a product partnership, with Klaviyo serving as the recommended email solution partner for Shopify Plus. Additionally, Shopify is making a strategic investment in Klaviyo to build upon the long-term collaboration between the platforms. Klaviyo also will receive early access to new Shopify development features, with the goal of helping Klaviyo and Shopify accelerate new technologies designed to help retailers navigate recent shifts in online marketing.

Marketing 312
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Adore Beauty CEO resigns to take up new role

Inside Retail

Adore Beauty Group CEO Tennealle O’Shannessy is to step down prompting a global search by the company’s board for a replacement. In an ASX filing, Adore chair Marina Go said O’Shannessy would leave the company in February next year to take up a new role as CEO and MD of the Australian-listed company IDP Education. Go paid tribute to the outgoing CEO’s “outstanding leadership and contribution during a particularly challenging couple of years”.

Planning 263
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The future of grocery retail | Expert round-up

Tokinomo

A pandemic, the rising inflation and cost-of-living, everchanging trends, demanding customers, and supply chain issues. These are just a few things that impact the retail industry. While most articles and statistics discuss the retail sector as a whole, we’ve decided to focus on a part of retail that is essential for everybody: groceries.

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Tessuti opens global flagship at Liverpool ONE

Retail Focus

Grosvenor has announced that designer retailer, Tessuti , has opened its new global flagship store at Liverpool ONE, demonstrating the brand’s ongoing vote of confidence in the destination. The new location on Paradise Street follows Tessuti’s consistently strong performance at Liverpool ONE and spans two floors measuring 22,000 sq ft. Boasting Tessuti’s biggest store to date, this is four times the size of the previous Liverpool ONE site. .

ATS 278
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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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UNIQLO Sibling Brand GU to Test North American Market With NYC Pop-Up

Retail TouchPoints

UNIQLO parent Fast Retailing will open its first GU retail store in the U.S. this fall with a pop-up shop in New York City’s SoHo neighborhood. The 2,900-square-foot ground floor space will be GU’s first store outside Asia and will offer a selection of on-trend clothing and accessories for men and women. Sharing its FY2023 plans in an April 2022 statement, Fast Retailing, which also owns fashion brand Theory , noted that it was inspired by the strength of the North American market.

Marketing 317
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McDonald’s faces ‘mega’ $250 million backpay claim in Federal Court

Inside Retail

After two years of investigations into alleged “exploitation and award contraventions” workers union SDA is seeking backpay and compensation for more than 250,000 current and former staff of McDonald’s it claims have been systematically denied 10-minute rest breaks. The SDA is seeking at least $250 million in compensation and penalties in what it describes as a “mega” claim lodged with the Federal Court against McDonald’s Australia and 323 franchisees. .

ATS 246
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Bike shops face uphill climb moving inventory

Retail Wire

Bicycle sales were white hot during the early parts of the pandemic, which led many bike shops to stock up on inventory. Sales have slowed of late with shops looking for ways to move their merchandise. Sales at U.S. bicycle retailers fell seven percent for the first half of 2022.

Shopping 130
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The Challenges and Opportunities Facing City Centre Retail

Retail Focus

Napoleon once described the UK as a “nation of shopkeepers”. While intended as an insult, Brits are pretty happy with that depiction as we are, indeed, a country of ingenious and creative entrepreneurs that are always looking for new ways to serve our customers better. . No more so is that spirit visible than in the retail space, where a true nation of shopkeepers are constantly evolving their offering to face the challenges and opportunities that face them. .

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Study: 82% of Retail Workers Say Stress and Burnout Have Increased

Retail TouchPoints

There are strong signs that the “Great Resignation” is still having a major impact on the U.S. job market as a whole, and on the retail and hospitality industries in particular. That’s in part because employers’ difficulty filling jobs has itself become a big factor in job dissatisfaction. According to the 2022 Job Seeker Nation Report from Employ , based on a survey of more than 1,500 workers earlier this year: 40% of workers report high levels of turnover and increased workloads at their compa

Planning 317
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Welcome to Wonderworld: David Jones showcases natural beauty on the runway

Inside Retail

Department store giant David Jones unveiled the latest Spring/Summer collections this week in its Elizabeth Street flagship in Sydney. Titled Wonderworld, the runway featured a diverse range of models showcasing next season’s collections from local and international brands, with five showings executed between Wednesday and Friday for industry insiders and consumers.

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Postal service to temporarily hike prices for the holiday season

Retail Wire

The U.S. Postal Service is putting through a temporary price hike to help cover additional handling costs throughout the Christmas holiday selling season. The USPS said that this year’s increases are similar to ones it has instituted in the past.

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Sports Direct opens new store in Preston

Retail Focus

Sports Direct has opened the doors to a brand-new 35,000sq. ft store in Preston, as part of the group’s strategic expansion plans. The store, which is situated in Deepdale Shopping Park houses Sports Direct, USC, Evans Cycles and GAME as well as a Belong esports arena. James France, Group Head of Real Estate at Frasers Group said: “With each new store opening, we continue to establish ourselves as the leading destination for sports and lifestyle.

Planning 182
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Reports: Alibaba Lays Off 10,000 as New Lockdowns Dampen Chinese Recovery

Retail TouchPoints

Ecommerce juggernaut Alibaba isn’t immune to the economic forces weighing down other retailers, particularly as new lockdowns in mainland China dampen hopes for an imminent recovery. The Chinese tech firm has reportedly shed close to 10,000 employees in anticipation of an economic downturn, according to the South China Morning Post. Exactly 9,241 employees reportedly left the company during its latest financial quarter, from April to June, leaving the company’s rolls at 245,700.

Consumer 312
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Aldi opens Dumpling Truck, serving meals for less than $1.50

Inside Retail

German discount retailer Aldi is opening a “Dumpling Truck” pop-up, serving takeaway dinners a box of six Urban Eats dumplings for less than $1.50. From 5 pm to 7 pm tonight, (Friday), the Aldi Bankstown Central will turn into a takeaway shop, offering shoppers dumplings for $1.44 per serve – less than what some consumers pay for delivery. According to research commissioned by the retailer, almost half (46 per cent) of Aussies pay $15 to $20 on takeaway food per person per order.

Consumer 246
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Salvatore Ferragamo goes searching for younger customers on Farfetch

Retail Wire

Salvatore Ferragamo is partnering with Farfetch, the online luxury goods retailer, in a bid to attract younger Millennials and Gen-Z shoppers. “Farfetch is the leading digital platform in luxury fashion and represents the ideal partner to further boost Ferragamo’s omnichannel innovation, fuelling our plans to reach new, younger audiences and accelerate our growth,” said Ferragamo CEO Marco Gobbetti.

Fashion 130
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Marc Jacobs now open at 110 Regent Street

Retail Focus

Marc Jacobs returns to London with the opening of its Regent Street flagship – the largest boutique outside of the United States. Accented with bright pink neon signs and featuring a custom-built photo booth, the 2666sqft store is the first location in the country where clients can discover Marc Jacobs ready-to-wear, including the monogram collection first seen on the runway for AW21.

ATS 182
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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How to Boost Revenues, Enhance CX With Appointment Scheduling Solutions

Retail TouchPoints

An old advertising slogan warned that we “never get a second chance to make a first impression,” and it’s a thought retailers should take to heart as they seek solutions for scheduling customer appointments. “Appointments represent the very first one-to-one experience with a potential gateway to your most precious asset — your brand,” said Angie Tiwari, Director of Sales at JRNI.

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Ampol unveils its first electric charging outlet, in Sydney

Inside Retail

Ampol has opened its first pilot AmpCharge electric vehicle (EV) charging site, outside a Woolworths MetroGo store in Alexandria, Sydney. Matt Halliday, Ampol’s MD and CEO, said the business’ shift to offer new energy solutions supports the uptake of battery electric vehicles across Australia. “As the energy needs of our customers evolve and more of us are choosing electric vehicles, Ampol is also transitioning to provide a range of fast and reliable electric vehicle charging solutions.”.

Planning 246
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Warby Parker cuts annual forecast and HQ jobs

Retail Wire

Warby Parker lowered its financial forecast for the year and cut 63 jobs, about 15 percent of its corporate workforce, as it seeks to cut costs. “We are taking a disciplined approach to managing costs to set us up for sustainable growth and profitability,” said CFO Steve Miller.

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How To Set Up A Retail Business

Retail Focus

The restrictions imposed during the coronavirus pandemic resulted in many people learning new skills or returning to hobbies that had previously fallen by the wayside. In some cases, it has led to a complete career change. If you’ve decided to take the plunge and set up a retail business, this article includes some top tips to help you with every step from writing a business plan to organising your marketing strategy and financials.

Planning 147
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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Walmart Acquires Supply Management Platform to Enhance Planning Capabilities

Retail TouchPoints

Walmart is acquiring Volt Systems , a solution provider that offers suppliers enhanced on-demand visibility into merchandising resources. The application is designed to deliver current store-level data, actionable analytics and shelf intelligence to help suppliers plan, forecast and optimize product assortment. Terms of the deal were not disclosed. The acquisition, which includes Volt Systems’ employees and customer agreements, will help Walmart build its investment in tools that help the retail

Planning 299
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Dusk launches Streets ice cream-inspired fragrance range

Inside Retail

Streets ice cream and home fragrance brand Dusk have teamed up to re-imagine “childhood favourites” into fragrances. The ice cream-inspired fragrance range includes candles, fragrant oils, tealights, and melts in the scents of Bubble O’ Bill, Golden Gaytime, Rainbow Paddle Pop, and Splice. “Scents are known to have a strong link to people’s memories, and what better way to bring back the memories of sunshine and summer than with our Streets x Dusk range, said Annie Lucchitti, marketing manager f

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Global supply chain bottlenecks are opening up

Retail Wire

Bottlenecks in the global supply chain have eased in recent months as demand has slowed and overseas factories operate without COVID-19-related interruptions. “It’s a massive traffic jam that is now unclogging,” said Phil Levy, chief economist at Flexport.

ATS 130
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From price to product information elasticity of demand – navigating the demands of the new K-Shaped consumer

Retail Focus

While pricing sensitivity is rising amongst shoppers as the cost-of-living and inflationary pressures hit household budgets, UK shoppers would pay more for products carrying better quality product data, the latest data from Ak eneo , the global leader in product experience management (PXM) and product information management (PIM), reveals. Original research of over 1,800 shoppers in its latest 2022 B2C Survey: Product Experience Satisfaction Around the World ’ Report, showed that six in ten (

Consumer 130
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.