Retail TouchPoints
DECEMBER 18, 2020
Associates play a crucial in the omnichannel customer experience. They create a face for the brand and use their personal experiences and opinions to guide shoppers seamlessly through the decision-making journey. But with the industry’s “great digital shift” accelerated by COVID-19, retailers have had to find ways to use technology to support their people — especially store stylists.
Mike Anthony
DECEMBER 16, 2020
Many retailers gather data about the people who shop in their stores. A lot of data. Whether it is transaction data from the point of sales (POS data) or data scraped from loyalty card members. And online retailers are collecting even more data, covering every step shoppers make through their sites. There is no doubt that it is potentially valuable.
This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.
Wiser
DECEMBER 15, 2020
As an eCommerce or direct-to-consumer business , you don’t have the luxury of working with retail partners that can help with shipping, warehousing, distribution, and other key supply chain tasks. You might be able to get away with keeping your inventory in your living room or garage, or having family and friends help with shipping for a while, but as you scale, that will get comically unwieldy for you (and your loved ones).
Retail Adventures
DECEMBER 16, 2020
You may have heard us talk about Impact 8 , the customer connection program we share in just about every one of our presentations because it works. During the COVID-19 pandemic it’s a great way to stay in touch with customers who may be hesitant to visit your store. A typical day of email for us is 700 messages; 80 percent is junk that gets deleted immediately and 20 percent actual mail.
Advertisement
Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
DECEMBER 14, 2020
COVID has pushed retail supply chains to their limits, from the initial stock-up period at the start of the pandemic to the unprecedented ecommerce rush of the holiday season. However, retailers have risen to the occasion and adjusted their operations accordingly — and now they need to look to the future and plan for a post-pandemic future, according to the Enabling a Resilient & Connected Supply Chain in a Post-Pandemic World webinar from the IoT Consort i um and GS1 US.
Mike Anthony
DECEMBER 16, 2020
Many retailers gather data about the people who shop in their stores. A lot of data. Whether it is transaction data from the point of sales (POS data) or data scraped from loyalty card members. And online retailers are collecting even more data, covering every step shoppers make through their sites. There is no doubt that it is potentially valuable.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Miller Zell
DECEMBER 18, 2020
No question, 2020 has been an unprecedented, anxious year, for people and businesses. Yet as we at Miller Zell reflect on what 2020 entailed and what we can expect from 2021 and beyond, we can’t help but conclude that the more things change, the more they also stay the same.
Retail TouchPoints
DECEMBER 17, 2020
The Winning Windows of New York grand-prize Platinum Award went to Bloomingdale’s, whose windows encouraged viewers to take joy in the little things. Photo by Tim Sibley. Inspired by light and the colors of Bloomingdale’s holiday campaign, each color-blocked window uses simple objects and unexpected materials to make viewers smile. Photo by Tim Sibley.
Shopperations
DECEMBER 15, 2020
Shopper marketers across CPG share common horror stories about the pains of budgeting, managing, reconciling and reporting on their programs. Too time consuming. Too manual. Too siloed. Too complicated.
Graff Retail
DECEMBER 17, 2020
In my 30 plus years of working in the retail industry, I’ve never seen a year like this. The impact of COVID-19 on retailers has been severe, but I’m optimistic about what lies ahead. As we reflect on the past year, let’s take a moment and remember all the reasons to be joyous. The team […].
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
RepslyBlog
DECEMBER 17, 2020
There’s no bigger investment a CPG brand can take than building a field sales team. While certainly expensive, the costs of a field sales team are soon outweighed by the unparalleled competitive advantages brands gain by having experts in every market, making a difference on every shelf.
Retail TouchPoints
DECEMBER 18, 2020
Clean cosmetics brand Beautycounter has opened a brick-and-mortar store that doubles as a livestream content studio, blending a real-time, in-person shopping experience with the community-expanding reach of virtual livestreaming. Located on Abbot Kinney Boulevard in Venice, Calif., the hybrid store aims to bring the brand’s clean beauty mission to a wider audience by creating engaging in-studio shoppable content that can be viewed on multiple social channels — while simultaneously livestreaming
Retail Eye
DECEMBER 16, 2020
We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive retail both past and present from around the world. Click any thumbnail to get started! 2021 is just around the corner. Are your stores operating with cutting-edge innovations in mind? Keep an eye out for […].
Hello Small Shop
DECEMBER 15, 2020
Tell us about yourself and your business. I live in Charlottesville, VA with my husband, our cat Zara and our hedgehog Lola. I’ve lived in this area for almost 10 years and I still find new places to explore! It's a great ‘makers community’. My business is run from my home, and I focus on making handmade cards and, currently, cotton face masks! What is your background?
Speaker: Jay Black, Senior Account Executive
Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an
Shopper Motion
DECEMBER 16, 2020
It is undeniable that the job of a Category Manager is essential for the correct functioning of a grocery store. Our goal in this post is to support Category Management with fresh ideas and trends so that they have all the information needed when designing strategies for 2021 with the ultimate target of increasing their sales. Category Managers design product placement so that everything seems appealing during our visit to the store, but their duties do not end up here.
Retail TouchPoints
DECEMBER 16, 2020
The COVID pandemic caused significant disruption to 80% of supply chains around the world, with the result that nearly half ( 47% ) of supply chain operations will be overhauled, according to data from Kearney and the World Economic Forum. But as dramatic as these figures are, they still understate the size and scope of supply chain challenges. “Almost 100% of supply chains will have to deal with the disruptions and pandemics that are coming down the pike,” said Suketu Gandhi, Partner and Global
Retail Eye
DECEMBER 16, 2020
We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive retail both past and present from around the world. Click any thumbnail to get started! 2021 is just around the corner. Are your stores operating with cutting-edge innovations in mind? Keep an eye out for […].
Frank Mayer
DECEMBER 14, 2020
The company adds the Contactless Wrist Temperature Kiosk to its lineup of temperature screening solutions. GRAFTON, WI – Frank Mayer and Associates, Inc. recently announced the addition of the Contactless Wrist Temperature Kiosk to its line of temperature screening kiosks. The new unit joins the company’s original Temperature Screening Kiosk as well as an HR-focused kiosk that can perform fever scanning.
Advertiser: ZoomInfo
Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr
M19 Retail
DECEMBER 13, 2020
Listed among Top 3 Overall Best Retail Software Providers. Maker of the end-to-end retail suite sweeps the LeaderBoard placing Top 10 in 32 categories, including customer satisfaction, quality of support and return on investment. MIAMI, FLORIDA December 14, 2020 – Mi9 Retail, a software provider that enables retailers to automate and optimize merchandise management and demand planning, today announced that tier one retailers have recognized Mi9 as the #1 top vendor and #3 overall best retail sof
Retail TouchPoints
DECEMBER 17, 2020
Walmart has expanded its autonomous vehicle pilot with Gatik to make its existing route in Bentonville, Ark. completely driverless, and has added a second program in Louisiana that is set to launch in early 2021. Both pilots utilize Gatik’s multi-temperature Autonomous Box Trucks to carry out their operations. Walmart currently uses the trucks to deliver products down a two-mile route between a local dark store and a Neighborhood Market.
Retail Eye
DECEMBER 16, 2020
We have worked with our global partners at the Ebeltoft Group to bring you some of the best in festive … Continue reading →
Retail Technology Review
DECEMBER 16, 2020
Global eCommerce platform, Kooomo, has announced further updates to its platform, including improved accuracy of stock, increased garment context through updated size charts, greater flexibility when managing cookies and a progress bar which indicates how close a consumer is to qualifying for free shipping.
Advertisement
Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Store Growers
DECEMBER 17, 2020
Last Updated on December 18, 2020. Enhanced CPC is one of the most popular bidding strategies in Google Ads. It’s one step up from manual CPC bidding. So you still keep control over your bids, but you leverage some of the automation that Google has available. In this article, we’ll take a closer look at what enhanced CPC actually is, how it works and in which scenarios it is most effective!
Retail TouchPoints
DECEMBER 15, 2020
Shopping for clothing used to be a satisfying, carefree pastime. But the pandemic halted the act of shopping as we know it. Retail store owners have unique obstacles to overcome. Small, enclosed areas such as a fitting room can increase the risk of viral infection. And customers touching or trying on clothing adds to the risk of spreading the coronavirus.
Retail TouchPoints
DECEMBER 17, 2020
We’re past the crisis stage this year. Or at least we’re past the point of still thinking about the situation as a crisis. It’s now the new normal. Dealing with the immediate consequences of COVID-19 was extremely challenging for many fraud prevention professionals. The shifts in technologies, buyer behaviors and priorities were so dramatic that some still feel that they’re running just to catch up.
Retail TouchPoints
DECEMBER 17, 2020
POS solution provider Square has launched Shift Scheduling, a scheduling tool designed to work seamlessly with Square’s Team Management and Payroll offerings. The feature aims to create a consolidated labor management solution that can handle scheduling, managing and paying staff through the Square platform. Shift Scheduling completes Square’s suite of labor management tools by adding new functionality into Team Management, which is already integrated within the Square POS to offer clock-in and
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Retail TouchPoints
DECEMBER 18, 2020
DICK’S Sporting Goods has partnered with Instacart to launch same-day delivery at more than 150 stores. The service will be available to shoppers in Connecticut, Delaware, Georgia, Maryland, New Jersey, New York, Ohio, Pennsylvania, Virginia and Washington, D.C. Shoppers can place their orders through DICK’S ecommerce site or the Instacart app. Options include one-hour rush delivery or scheduled deliveries with windows later in the day.
Retail TouchPoints
DECEMBER 14, 2020
Chico’s FAS has launched same-day delivery from 97% of its’ Chico’s, White House Black Market and Soma locations through a strategic partnership with Roadie. Once their orders are prepared, shoppers can request four-hour same-day delivery as an alternative to buy online, pick up in-store (BOPIS) or curbside pickup. “Chico’s FAS moved swiftly to provide same day delivery as an additional shipping option for customers, even when holiday shipping deadlines have passed,” said Molly
Retail TouchPoints
DECEMBER 14, 2020
Bed Bath & Beyond continues to sell off non-core assets , this time with a definitive agreement to sell Cost Plus World Market to private-equity firm Kingswood Capital Management. The purchase agreement includes 243 brick-and-mortar locations, the brand’s digital business, two distribution facilities and a corporate office in Alameda, Calif. The agreement indicated that Cost Plus World Market is likely to continue operating as a standalone retail brand. “We’ve taken deliberate st
Retail TouchPoints
DECEMBER 17, 2020
WAIR , an AI-powered personalized fit solution, is designed to help retailers offer more accurate sizing for ecommerce orders. The technology also aims to utilize the benefits of improved fit across the entire business — from incorporating a demographic’s preferred size specifications during the design phase to helping retailers optimize ad targeting based on the sizes that need to sell.
Advertiser: FourKites
Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.
Expert insights. Personalized for you.
312 
Let's personalize your content