Sat.Oct 26, 2019 - Fri.Nov 01, 2019

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Do Smartphones Make Mystery Shopping Better?

Wiser

Brands and retailers know the importance of information, especially on-the-ground info from their brick-and-mortar locations. That’s why purchase panels and mystery shopping have been the name of the game for retail businesses for decades. . However, the influence of mobile devices on consumer behavior, both in-store and online, has given rise to a whole new world of mystery shoppin g: mobile crowdsourcing.

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Understanding Shoppers & Converting Them to Customers

Retail Next

Retail stores are interesting and fun to run on most days, mostly because of the array of characters you get to encounter. However, every experienced merchant knows there’s no magic bullet that’ll convert each shopper into buying. In fact, a Gallup poll revealed that of the biggest challenges small business owners face, 28 percent were economic and financial issues, but 14 percent were attracting shoppers and drumming up new business.

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Weekly Industry Brief: 10.28.2019

Fashion Retail Tech

Happy Monday! Here is a recap of industry news from the last week. Sources are in the hyperlinked text after the headline. Brands + Retailers. LVMH bids $14.5B for Tiffany. Bloomberg. Barney’s moves forward with sale to Authentic Brands Group. The Wall Street Journal. Amazon stock tumbles after earnings and AWS revenues fall short of estimates. Fast Company.

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The White Label World Expo UK

Retail Technology Review

The White Label World Expo is the leading online retail sourcing show, making it the perfect destination for manufacturers to showcase their products to a rapidly growing market. Based in four countries over three continents, it truly is a global event reaching a truly global audience.

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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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UK consumers continue to abandon purchases due to a lack of convenient delivery options

Retail Technology Review

According to new consumer research from Global Freight Solutions (GFS) and IMRG (the UK’s association for online retailers), 45% of consumers are still more likely to abandon their purchase due to a lack of convenient delivery options, not a lack of free options.

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New Research finds the Salesforce economy will create more than $1 trillion in new business revenues and 4.2 million jobs between 2019 and 2024

Retail Technology Review

Salesforce, the CRM solutions provider, has announced new research from IDC that finds Salesforce and its ecosystem of partners will create 4.2 million new jobs and $1.2 trillion in new business revenues worldwide between 2019 and 2024. The research also finds Salesforce is driving massive gains for its partner ecosystem, which will see $5.80 in gains for every $1 Salesforce makes by 2024.

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Personalisation: a force for good in the world of retail, champions Cohaesus

Retail Technology Review

According to Gartner, by 2024, the World Health Organization (WHO) will identify online shopping as an addictive disorder. It predicts that a key driver will stem from retailers increasingly deploying AI and personalisation tactics, designed to drive greater awareness and engagement of products and services amongst consumers. .

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McKinsey’s Modern Retail Collective Serves as Ultimate ‘Test & Learn’ Lab

Retail Next

The retail industry has been turned on its head as of late, and even the best of brands have struggled to come to grips with it. And, it’s all our own fault – us, being shoppers! Long gone are the days where retailers dictated to consumers what could be bought, where, when, now and for how much. Even as difficult as it was back then, that was the retail industry’s easy, good old days.