Sat.Jan 28, 2023 - Fri.Feb 03, 2023

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5 CEOs to watch in 2023

Retail Dive

As retail sheds executives, new faces are taking the helm at major retailers. They face individual hurdles, alongisde industrywide challenges like inflation.

ATS 104
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How to Emerge from Supply Chain Chaos? Get Back to Basics

Retail TouchPoints

No one will forget the year 2020 — 2021, or 2022 for that matter. The years when the pandemic toppled the global supply chain, forcing retailers to find ways to minimize the effects of disruption while managing unprecedented online shopping behavior — piecing things together however they could. And here we are, three years later, still feeling the pressure as old challenges linger and new ones — namely growing inflation, a softening economy, an impending recession, combined with a whole lot of f

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Retail display ideas to engage shoppers in-store

Tokinomo

Retail displays are an important aspect of retail design and play a crucial role in attracting and engaging customers. A well-designed display can create a memorable shopping experience, encourage customer interaction and ultimately drive sales.

Shopping 219
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CEOs exit: The Reject Shop, Best & Less leaders step down

Inside Retail

The CEOs of two discount retail chains — The Reject Shop and Best & Less Group — have stepped down with immediate effect today citing personal reasons. Phil Bishop, the CEO of The Reject Shop, will leave the business after just six months in the role , while Best & Less Group CEO Rodney Orrock has stepped down to continue his recovery from cancer.

Shopping 246
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Lladró Opens a New Concept Store in New York City

Retail Focus

Lladró has announced the opening of a new store in New York, the first in the US with the brand’s new concept. This new retail concept is dedicated to showcasing Lladró’s most innovative and groundbreaking creative designs and collaborations. The interior design of the store is a collaboration between Valencia-based Carmen Baselga Taller de Proyectos and Lladró’s store engineering team.

Boutique 306
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Drive-Up Grocer Addie’s Opens First Store, Plans to Expand Across U.S.

Retail TouchPoints

The new supermarket concept Addie’s , a self-described “drive-up grocer,” has opened its first store in Norwood, Mass., fueled by $10.1 million in seed funding it recently received from Rose Park Advisors. The pickup-only store does not allow in-store shopping; instead, the store serves as an onsite warehouse designed solely for stocking, storing and bagging groceries.

Grocer 312

More Trending

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Controversy surrounds plans to revamp Sydney’s Paddy’s Market

Inside Retail

Sydney’s Paddy’s Market is at the centre of a debate over its redevelopment with some traders and members of the public opposing plans to give the venue a significant facelift. The precinct – which is run by Sydney Markets Limited – has approved a proposal to sublet 3000 sqm of space to Doltone Hospitality Group to run a food and beverage and events precinct.

Planning 325
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Shop and Display Equipment Association Announces Networking Lounge at the VM and Display Show in April

Retail Focus

The Shop & Display Equipment Association (SDEA) is excited to announce the addition of a new SDEA Networking Lounge at the upcoming VM & Display Show, to be held in April at London’s Business Design Centre. This new feature will provide members with an opportunity to connect with other industry professionals and an extremely cost-effective route to take part in the VM & Display Show.

Shopping 279
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Foot Locker Lays Off Workers, Shutters Sidestep Banner as Simplification Efforts Continue

Retail TouchPoints

Foot Locker will lay off an unspecified number of employees in corporate and support roles with the goal of saving $18 million annually, according to a filing with the SEC. Additionally, the retailer will wind down its Sidestep banner in Europe to better enable it to focus on its core businesses. The cuts are part of Foot Locker’s plans to “simplify the business” and put a greater emphasis on omnichannel operations, according to CEO Mary Dillon.

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Fanatics to start live-streaming service for sports collectibles

Retail Wire

Fanatics is launching a live-streaming service to enable collectors to purchase sports memorabilia. The company has hired former Snap executive Nick Lead to lead Fanatics Live.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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World-first ARA program teaches retailers how to transition to net-zero

Inside Retail

To help retailers in their transition to net-zero emissions, the Australian Retailers Association (ARA) has developed what it hails as a world-first training program featuring leading sustainability experts. The ARA Net-Zero Accelerator is a two-day intensive workshop with guest expert speakers guiding retailers to build an initial strategic roadmap to take climate action.

Consumer 296
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Lark London Selects Woking’s Victoria Place for First Location Outside London

Retail Focus

Woking’s Victoria Place is set to welcome Lark London, an independent lifestyle boutique, in a move that marks the brand’s first store outside the capital. The multi award-winning retailer will open at 7 Commercial Way in a 1,558 sq ft space, showcasing its eclectic selection of lifestyle and homeware products from over 300 brands. Lark London, one of the first ‘Lifestyle Boutiques’ in London and run by Dominic and Priya Aurora-Crowe, takes a family-oriented and personal approach, rejecting th

Location 264
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David’s Bridal Launches ‘House of Prom’ Pop-Ups

Retail TouchPoints

Continuing its efforts to gain a greater share of promgoers’ purchases, David’s Bridal has opened “House of Prom” pop-up shops in five select markets across the country. The retailer introduced its Diamond Prom loyalty program in December 2022 , offering both individual member rewards and the opportunity for schoolmates to pool their points and earn a photo booth for their special event.

Location 298
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Strong U.S. performance helps offset China woes for Starbucks

Retail Wire

Starbucks reported a 10 percent gain in U.S. same-store sales as customer traffic to its coffee shops increased one percent. The chain reported that customers bought a record $3.3 billion in gift cards during the holiday season. The coffee giant’s performance in China, its second-largest market, was way off, with same-store sales down 28 percent as a result of that country’s zero COVID policy.

Shopping 130
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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Brooks Brothers to relaunch in Australia 

Inside Retail

American fashion brand Brooks Brothers has relaunched in the Australian market with its new Autumn/ Winter 2023 collection. In a joint venture with Oroton Group, the first Brooks Brothers store in Australia opened its doors in 2014 at Melbourne’s The Emporium and with a 2293sqft store. But after two years of collaboration expanding to 13 storefronts and a local online store, Oroton Group exited the joint venture Brooks Brothers Australia and sold its whole interest to the US parent firm

Wholesale 264
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Liverpool One Launches Into 2023 With New Hollister Location and Gilly Hicks Entry

Retail Focus

Grosvenor announces a strong start to the year at Liverpool ONE with the forthcoming relocation of Hollister Co., the global teen retailer division of Abercrombie & Fitch Co. (A&F Co.), alongside Hollister sub-brand, Gilly Hicks. This latest commitment by the international retailers, showcases a strong vote of confidence in the destination, following successful 2022 results.

Location 264
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Judge Rules that Amazon Illegally Threatened Organizing Workers at Two Warehouses

Retail TouchPoints

A judge with the National Labor Relations Board (NLRB) ruled that Amazon illegally threatened to withhold raises and bene f its from workers at two New York City warehouses if they voted to form a union. Administrative Law Judge Benjamin Green’s ruling concerns JFK8, which successfully unionized in April 2022, and LDJ5, which rejected its own union campaign in May 2022.

ATS 297
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Chewy founder and activist investor Ryan Cohen takes a stake in Nordstrom

Retail Wire

Ryan Cohen, who founded Chewy and is the current chairman of GameStop, has taken “a sizable stake” in Nordstrom. Mr. Cohen is said to be seeking to replace former Bed Bath & Beyond CEO Mark Tritton on the board. Mr. Tritton, who worked at Nordstrom from 2009 to 2016, is not impartial in deciding compensation packages for those who formerly employed him, according to Mr.

ATS 130
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Flight Centre to acquire UK-based luxury travel brand

Inside Retail

Travel company Flight Centre has entered into a binding agreement to acquire UK-based premium leisure travel business Luxury Travel Holdings Limited (Scott Dunn) for A$211 million. Scott Dunn offers tailor-made luxury holiday packages to high-value customers. It is established in the UK and the US and has a small presence in Asia. Flight Centre MD Graham Turner said the company is “well positioned” to help Scott Dunn “unlock a new era of growth”.

Marketing 264
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Tom Sellers Selects Seven Dials’ Neal’s Yard for New Venture, Story Cellar

Retail Focus

Shaftesbury has announced that two Michelin Star chef, Tom Sellers, is set to unveil his new restaurant, Story Cellar, at Seven Dials this March. The 1700 sq ft unit will be a Parisian inspired rotisserie style restaurant, located in the iconic Neal’s Yard, and will feature counter dining and rotisserie chicken alongside a menu of house cured charcuterie and classic dishes, interpreted by Tom.

Boutique 261
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Canada Goose, Net-a-Porter Aim to Extend Product Life with New Resale, Repair Programs

Retail TouchPoints

Premium brands Canada Goose and YOOX Net-a-Porter Group have both rolled out new programs to showcase the quality of their products and reduce waste as part of ongoing sustainability initiatives. Canada Goose has launched a resale program powered by Trove. YOOX Net-a-Porter, which launched its own resale program in fall 2021, has now partnered with The Seam to offer its customers repair and alteration services as well.

Jewelry 291
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Amazon puts a hold on grocery and c-store expansion

Retail Wire

Amazon.com CEO Andy Jassy admits that the retail and technology giant has failed to crack the code on the grocery business. The company has put a hold for now on further expansion of its Amazon Fresh supermarkets and convenience stores. Mr. Jassy said Amazon is looking to develop a distinctive format that can operate profitably before it pushes ahead with its grocery plans.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

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Wesfarmers axes 100 jobs in its Catch e-commerce arm

Inside Retail

Wesfarmers has laid off 100 staff in its e-commerce division Catch Group this week, with key departments impacted including marketing, product and technology, and finance. “Like many e-commerce brands, Catch has made the difficult decision to reduce its workforce as the business adjusts to changes in online demand that has occurred following the Covid period,” a spokesperson told Inside Retail.

Finance 263
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Counterfeit vapes are undermining efforts to reduce smoking

Talking Retail

By Martin Cullip There is a vaping epidemic taking place across the UK, but not necessarily the one some would expect. The sale of hundreds of thousands of counterfeit vapes, as opposed to legal, regulated products, should be the real cause of concern. The vast majority of people who pick up a vape do so.

ATS 144
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Where to Next for the Experience Economy?

Retail TouchPoints

Almost a quarter of a century ago, a groundbreaking article in Harvard Business Review heralded the dawn of the “fourth stage economy” — one in which the spotlight would be shone directly on consumers’ expectations of immersive brand experiences. This was the birth of the experience economy, a new era of business projecting beyond the simple exchange of money for goods and services.

Consumer 286
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Gunman carrying AR-15-style rifle shot by police inside a Target store

Retail Wire

A man carrying an AR-15-style rifle and 13 loaded ammunition magazines was fatally shot by police after he entered a Target in Omaha, NE. Police said they encountered the man in the store after responding to dozens of 911 calls. The unidentified man fired multiple shots as he entered the store. It is not clear if those shots were directed at any individuals.

ATS 130
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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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From triathlons to trimesters: ex-2XU colleagues launch new maternity brand

Inside Retail

More than three decades after launching the Davenport underwear brand, and 18 years after co-founding 2XU, veteran retailer and entrepreneur Clyde Davenport is back with a new venture built around compression leggings. But rather than targeting elite athletes, TheRY (pronounced theory ) is aimed at pregnant and postpartum women. The name is an abbreviation of “the reason why”, which reflects the fact that all of the brand’s products must have a clear reason for being.

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ISE 2023 Breaks Records with High Visitor Turnout, Inspiring Content, and Royal Appearance

365 Retail

The 2023 edition of the world’s leading audiovisual and systems integration exhibition, ISE , took place in Barcelona from 31st January to 3rd February and exceeded all expectations. ISE 2023 attracted 58,107 unique attendees from 155 countries and saw record-breaking occupation in the city’s hotels, bars, and entertainment venues. Exhibitors reported exceptional footfall on their booths across the largest-ever ISE show floor.

Returns 124
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Dunnhumby Survey: H-E-B Regains Title of America’s Top Grocer as Club Stores Move Up the Ranks

Retail TouchPoints

Three years after the pandemic upturned the grocery industry, omnichannel chain H-E-B has regained its leadership position as the top U.S. grocery retailer from Amazon , with Costco following closely behind in second place, according to the sixth annual Dunnhumby Retailer Preference Index (RPI). Amazon fell to third, while Wegmans took the fourth spot for the third year in a row.

Grocer 279
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Robots may outnumber humans at Amazon in a few years

Retail Wire

Cathie Wood, CEO and chief investment officer at Ark Invest, thinks that robots will outnumber humans working at Amazon.com facilities in the near future. “Amazon is adding about a thousand robots a day. … If you compare the number of robots Amazon has to the number of employees, it’s about a third. And we believe that by the year 2030 Amazon can have more robots than employees,” said Ms.

ATS 130
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.