Retail TouchPoints

SEPTEMBER 3, 2020

Returns are a cost of doing business for any retailer. But despite representing $309 billion in lost sales for U.S. retailers last year, they haven’t always been a strategic focus. In the wake of COVID-19, returns are receiving serious (and necessary) attention for several key reasons: Retailers are spending more processing returns in stores. They are expected to keep merchandise out of circulation due to COVID infection concerns and to provide employees with personal protection to prevent infec

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Wiser

SEPTEMBER 22, 2020

There are countless pricing strategies at your disposal, but not all are created equal. Some strategies are much more effective than others at increasing margins, moving inventory, and keeping customers happy. To cut through the noise, we’ve created a glossary of some of the best pricing strategies that you need to know—complete with definitions and tips to help you flawlessly execute them.

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Intelligence Node

SEPTEMBER 23, 2020

The year 2020 has been a rollercoaster ride for retailers, with the COVID-19 pandemic disrupting global businesses and pushing economies into recession, tit-for-tat tariffs, growing counterfeit market and the accelerated adoption of e-commerce shopping. The onset of the pandemic resulted in the enforcement of home quarantines and lockdowns across countries, coaxing people to order online, […].

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RETAIL MANAGEMENT SOFTWARE

SEPTEMBER 22, 2020

Managing a jewelry store or a fast-growing retail operation is already a daunting task when you don’t have a smart Jewelry business software system to tame the day to day operations; let alone coping with the changing dynamics of consumer trends and markets in the disruptive times. Despite the plummeting jewelry sales during the first period of confinement between March and April of 2020, the mood is on the up-swing again.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Dezeen

SEPTEMBER 6, 2020

A series of mirrored panels obscure the cocktail bar that lies inside this shop -cum-cafe in Chengdu , China created by design studio Office AIO. The shop, which is unusually called O, was named by its owner and the co-founder of Office AIO , Tim Kwan. Taking the first letter from the word "object", Kwan and the shop owner felt that O was the "perfect shape representing eternity – it has no beginning nor end, no direction nor a right way round".

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Retail Prophet

SEPTEMBER 30, 2020

Watch Doug Stephens, Founder and CEO of Retail Prophet and special guest Michael Zakkour, author of ‘New Retail Born in China Going Global’, as they do a deep-dive into China’s “New Retail” business model. What is it? Why was it vital in enabling Chinese retailers survival of COVID-19? And what can western retailers learn from its success?

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Wiser

SEPTEMBER 15, 2020

It’s no secret that retail has faced enormous challenges over the last few years. From changing customer habits and the rise of direct-to-consumer to COVID-19 upending every reasonable expectation the retail industry had for 2020, successful brands and retailers have to be creative to stay ahead of the game. Finding new levers for growth can be difficult in today’s climate, but one that can’t be overlooked is partnerships.

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Intelligence Node

SEPTEMBER 9, 2020

This article was first published on Forbes on Apr 23, 2020, and is authored by Intelligence Node CEO Sanjeev Sularia in his capacity as a member of the Forbes Tech Council. Recent retail news depicts a tale of two distinct fates: stores that are prospering, and those that are barely hanging on. 2019 was a tumultuous year […]. The post The Tech Effect: What All Retailers Can Learn From Beauty Brands appeared first on Blog.

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Retail Adventures

SEPTEMBER 28, 2020

Click HERE or on the photo above to watch the video. Who doesn’t love a bargain? There are plenty to be found during the pandemic if you know where to look. Georganne recently shared where to find the best deals with Tricia Kean of KTNV 13 Action News Las Vegas. Here are even more easy ways to save money during the pandemic and beyond: Shop when the entire store is on sale: These days it’s crazy to pay full price when so many stores are running sales.

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Dezeen

SEPTEMBER 19, 2020

Coffee roasting and tasting takes place in this industrial-style coffee shop in Vancouver , which local studio Alice D'Andrea has designed inside a historic factory building. Located in Vancouver's Railtown neighbourhood, the space was built in 1923 as the Settlement Building, a steel foundry for manufacturing machinery parts, and then later used as a warehouse for lighting company Bocci.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Shopperations

SEPTEMBER 8, 2020

CPG Marketing teams have long strived to quantify the results of their programs to show their business impact. As companies prioritize analytical capabilities and demand more accountability of their marketing investments, marketers are being asked to think more analytically and strategically about their roles. This is easier said than done.

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Retail TouchPoints

SEPTEMBER 29, 2020

In anticipation of customer demand for more and faster delivery options during the holidays, Bed Bath & Beyond has launched multiple options for same-day home delivery. Customers selecting home delivery on the Bed Bath & Beyond and buybuy BABY websites will have their orders fulfilled in stores by personal shoppers working with Shipt , a division of Target.

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Wiser

SEPTEMBER 1, 2020

Dynamic pricing is a strategy that all online retailers must pay attention to. It is a supply-and-demand-based pricing model than enables real-time price changes in order to make the most out of high demand, clear out stock when needed, or preserve stock when running low. To put it simply: dynamic pricing helps boost profit margins, revenue, and can complement any existing pricing model ( offering significant benefits ).

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Secure Retail

SEPTEMBER 29, 2020

Secure Retail has worked with our partners, Ergonomic Solutions, the creators of SpacePole, on a whitepaper with Retail Gazette journalists, on how the coronavirus changed retail forever, and what to expect in the future. The Innovation in Retail Payments whitepaper reveals the importance for retailers to embrace new technologies that make shopping experiences safer, quicker and more convenient.

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Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

Shopping

RepslyBlog

SEPTEMBER 24, 2020

For CPG brands, the battle for market share is as old as time. But in an era where most shopper decisions are made in-store at the fixture and shelf space continues to decrease as new brands emerge, growing your brand’s market share has never been more difficult.

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Dezeen

SEPTEMBER 21, 2020

Woodwork form the frame of a gabled house inside this clothing store in New York designed by Japanese architect Taichi Kuma. Tokyo-based Kuma designed the store cn the city's Soho neighbourhood for Japanese clothing brand Nanamica. Large mirrors reflect the gabled structure. Marking its second outpost following another in Tokyo, the store was designed to draw on the brand's Nanamica, which means house of seven seas.

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Shopper Motion

SEPTEMBER 23, 2020

As we described in our previous post , in-store analytics can be applied in a wide variety of businesses, including shopping malls. It allows us to analyze the behavior of customers to understand their shopping trends and habits, but the analytical capacity isn’t limited to this alone. We can measure other activities that take place within malls using shopping mall traffic analysis.

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Retail TouchPoints

SEPTEMBER 21, 2020

New York City has selected Mercato to serve as an e-Commerce marketplace that will connect underserved communities with local grocery stores. The partnerships will let select shops in each of the five boroughs begin offering their inventory online and via local delivery, a functionality they didn’t previously have. The arrangement will let shoppers order from several stores at once within each neighborhood.

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Advertiser: ZoomInfo

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

Promotions

I Vend

SEPTEMBER 23, 2020

September 23, 2020 – CitiXsys, developer of the enterprise retail management solution, iVend Retail, is being recognised for supporting the global retail community with a 2020 Tech Cares Award from TrustRadius. The Tech Cares Award celebrates companies that have gone above and beyond to provide their communities, clients, and front line workers with support during the COVID-19 crisis.

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Medallion Retail

SEPTEMBER 18, 2020

If your wallet has ever looked anything like mine, chances are that at one point in time it was loaded with stacks of customer loyalty cards. In those early days of customer loyalty programs, it was on the customer to. The post Customer Loyalty Programs: The Most Effective Tool in Your Marketing Arsenal appeared first on Medallion Retail.

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Retail Next

SEPTEMBER 17, 2020

Like many others, when the realities of Covid-19 started to hit, I had no idea what was about to happen. RetailNext is singularly focused on retail, with many of our customers being in the new “non-essential” category – so that was a real concern. I was planning to get married on June 27, and that was up in the air. My then 2nd grader was suddenly without a daily routine, wandering aimlessly around the house asking for more screen time.

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Dezeen

SEPTEMBER 23, 2020

Fashion brand Off-White 's first store in Milan uses natural materials to add warmth to a paired-back store that has white walls broken by Patagonia granite cabinets. Located on Via Verri in Milan, the 400-square-metre Off-White store opened in September and will sell menswear, womenswear and homeware. According to the brand, which is led by fashion designer Virgil Abloh , the boutique "embraces earthy yet elegant minimalism".

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Advertiser: FourKites

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

Marketing

RepslyBlog

SEPTEMBER 17, 2020

Mastering the retail channel is a massive opportunity for CPG brands, but those who have played in the space before know it takes a committed investment to reap the benefits. To make the most of that investment, CPG sales and marketing teams are putting data at the forefront of their retail execution efforts, unlocking the insight they need to execute and maintain brand promotions by prioritizing and maximizing high-opportunity initiatives.

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Retail TouchPoints

SEPTEMBER 4, 2020

As an essential retailer, Canadian supermarket giant Loblaw was in a good position to weather the COVID-19 outbreak. However, when e-Commerce sales spike 4X in a matter of days, even strong retailers can feel the strain. Previously, Loblaw’s e-Commerce sales were a fraction of its brick-and-mortar business — but that was changing in a hurry. Loblaw offered same-day pickup even before the pandemic hit, but rising demand required the retailer to rethink how it handled its online business.

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Retail Eye

SEPTEMBER 16, 2020

COVID-19 has had a clear effect on retail, accelerating trends that expected to take years to saturate the market in just a few months. As a result, customer habits have never been so dynamic. As we enter the school year and customer needs change yet again, who will be the big winners under the first […].

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Nahanco

SEPTEMBER 11, 2020

National Hanger Company is the retail supply source for all types of clothing stores, including department stores, specialty stores, consignment shops, thrift stores and any other type of retail location that needs visual merchandising support. We’ve been around for a few years (over 95 to be exact) so we know a thing or two about how to maximize floor space.

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Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

ATS

Medallion Retail

SEPTEMBER 3, 2020

Anticipate growth Growth is something every e-commerce brand strives for. Growth, and more of it. So why, then, do so many wait until they’re in the thick of that growth to begin thinking about how to address inventory and fulfillment? The post Choosing a Fulfillment Partner: 7 Things to Consider First appeared first on Medallion Retail.

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Dezeen

SEPTEMBER 21, 2020

Concrete , steel and fluted glass merge inside this shop that design studio Linehouse has created for fashion brand JNBY in Xiamen, China. Chinese cities were a key point of reference for Linehouse , which has decked out JNBY's Xiamen store with materials often seen in dense urban settings – concrete, glass and steel. The interior aesthetic of this JNBY store will be rolled out across all of the brand's future locations in China – one branch has already opened in Chengdu , and another is set to

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RepslyBlog

SEPTEMBER 10, 2020

Has your brand ever run a promotional campaign on a product, only to find out that after months of planning the display materials were set up incorrectly, in the wrong location, with the wrong product, or just not at all by retail staff? While this situation is incredibly unfortunate, your brand is not alone. A study found that this to be the case with 60 percent of promotional displays.

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Retail TouchPoints

SEPTEMBER 30, 2020

David’s Bridal has launched an immersive commerce experience that brings wedding attire directly into shoppers’ homes through 3D and augmented reality (AR). The technology, developed in partnership with Vertebrae , enables customers to view bridal gowns and bridesmaids’ dresses at a full 360-degree angle. Customers browsing on the David’s Bridal website can access 3D and AR visualizations of the brand’s 50-plus. best-selling dresses directly from product pages without needing to download a se

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale