September, 2019

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How to Measure Consumer Behavior: 3 Metrics for Brands and Retailers

Wiser

A brick-and-mortar store is in constant motion. The assortment, merchandising, layout—all change often. Why? In order to maximize revenue and provide top-notch customer service, of course. This is great, but there’s a real challenge behind knowing which strategy is the right one. Will that new display drive sales? Will a new product bring in more shoppers?

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How to Collect Customer Data and Improve Shopper Experience

Retail Next

In today’s world, collecting data and basing decisions on the calculated data is critical to success, especially in the retail market. Retailers depend directly on consumers for their business growth, which has placed shopper experience and customer satisfaction at the top of the priority list, making customer and market research very important. The introduction of big data in retail allows retailers to curate more relevant, valuable and enjoyable experiences for their shoppers since customer da

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A virtual pint, anyone?

Retail Design Solutions

We’ve produced an interactive virtual visit for the team at the fantastic Hammerton’s Brewery so you can get to take a tour without leaving the comfort of your sofa! Of course, the purpose is to allow you to explore the brewery before you get down there to sample some of the great beers they brew and soak up the atmosphere. The virtual visit is an incredibly valuable tool to any real world experience that you want to capture online allowing your visitors to explore and experience the

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Weekly Industry Brief: 9.30.2019

Fashion Retail Tech

One last post for September! Here is a recap of industry news from the last week. As always, sources are in the hyperlinked text after the headline. Brands + Retailers. Forever 21 files for bankruptcy. Fast Company. Barney’s receives interest from potential buyers. The Wall Street Journal. WeWork still needs cash after pulling IPO. The Wall Street Journal.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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Are Concept Stores Keeping Physical Stores Alive?

Retail Technology Review

It’s no secret that physical high street stores are struggling to survive. As online shopping continues to rise, the number of physical stores being closed down is also growing at an alarming rate. This has led to a lot of concern over how long physical stores can last in this new digital era.

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The power (and offerings) of the Jamf Marketplace

Jamf on Retail

Our recent webinar highlights seven tools/services that integrate well with Jamf to provide a great experience for end users and admins alike.

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7 Simple Ways to Promote Customer Reviews for a Successful Retail Business

Retail Next

Many factors affect a customer’s decision before buying items from a given company, whether online or in physical stores. But why are customer reviews so crucial to any business? Customer reviews are highly beneficial to your business or brand and have the potential of increasing your overall sales compared to paid ads. Statistics show that 90 percent of shoppers find and read reviews online before visiting a retail store or site for purchase.

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Time for Tea?

Retail Design Solutions

The team have been busy helping develop a new store concept for the Camden Tea Company which will be opening soon In the West Yard, Camden lock. You’ll be able to sample over 100 teas and create your own mixes guided by their experts so be sure to take a visit next time you’re nearby and we wish Daniel & team the best of luck with their exciting new venture!

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Weekly Industry Brief: 9.16.2019

Fashion Retail Tech

Happy Monday! Here is a rundown of news from the last week. Sources are in the hyperlinked text after the headline. Brands + Retailers. Amazon’s new multi-story warehouse aims to cut delivery times. The Wall Street Journal. Old Navy outlines growth plans as standalone company. The Wall Street Journal. Madewell files paperwork to take itself public, a spinoff from J.Crew.

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AMH Material Handling completes two projects at Asda’s Lymedale DC to increase storage and throughput for George clothing

Retail Technology Review

AMH Material Handling has completed two projects for George clothing at the Asda Lymedale facility in Newcastle under Lyme. The projects have seen AMH increase storage capacity by 250,000 units and significantly speed up order throughput for George’s ecommerce operation.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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The power (and offerings) of the Jamf Marketplace

Jamf on Retail

Our recent webinar highlights seven tools/services that integrate well with Jamf to provide a great experience for end users and admins alike.

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How to Conduct a Competitive Analysis to Win on Price

Wiser

How did the biggest brands and retailers in the world get to the top? In part, they understood the competition. You can’t be the best—and stay the best—unless you know how you compare to your competitors, how you are different, and how you can capitalize on their mistakes to grow your market share. This is especially true regarding price. Consumers are incredibly price-sensitive.

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10 Finance Tips All Retailers Should Follow

Retail Next

Do you own a retail shop, or thinking of starting one? Here are 10 tips you should follow to make sure your business starts, and remains, on firm financial footing. . 1. Don’t Go Big. When you are just starting out, you may be tempted to get the biggest space you can. However, the fact is rent is a major line item for any business, and ideally you want to keep costs as low as possible, especially in the beginning.

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The benefits of BIM

Retail Design Solutions

The Benefits of #bim , the next part in my series, for today’s post let’s talk about Sequencing your steps. We model an accurate set of sub-models for each construction and fit-out phase, the next step is coordinating this sequence with the client, this ensures materials, FFE and crews are more efficient onsite. Complete with animations, the BIM model enables a better coordination of steps and processes, delivering a more predictable path to the expected outcome for our clients.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Weekly Industry Brief: 9.23.2019

Fashion Retail Tech

Happy Monday and officially Happy Fall! Here is a roundup of industry news from the last week. As always, sources are in the hyperlinked text after the headlines. Brands + Retailers. Walmart is testing a fulfillment service for vendors to match Amazon. Bloomberg. Amazon expands two-hour Whole Foods delivery to more cities. Bloomberg. Walmart launches two new credit cards offering 5% back on digital purchases.

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Building an e-commerce platform from scratch

Retail Technology Review

By Ievgen Kustorovskyi, Head of Magento and specialist in eCommerce development, Ciklum. Building a custom e-commerce platform may seem like a daunting task and building one from scratch is not an easy task. These days, it’s increasingly becoming the preferred choice of online retailers who wish to take total control of their customer experience.

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5 Questions to Ask When Choosing Your MAP Platform

Wiser

Minimum advertised price (MAP) is defined as the lowest price that a retailer can advertise a brands product for. But this does not mean that this is the lowest price that they can sell it for. It just means that that’s the lowest price that they can show online or in an advertisement. The right MAP provider can help your team save hours of time looking through eCommerce sites or online advertisements to see whether your resellers are following the agreed-upon MAP policy.

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[Case Study] FOAL, LLC Grew Margins and Increased Market Share with Automated Pricing Intelligence, Repricing

Wiser

The world of online retail is hyper-competitive. Merchants that operate in this space must be agile, informed, and confident in their decision-making process. For FOAL, LLC, operator of OneStopEquineShop.com , a better solution was needed for its pricing intelligence and rule-based repricing goals. The online merchant was expanding into larger marketplaces such as Amazon and eBay, which required increased automation and better competitor pricing data.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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10 Tips for Effective Location-Based Mobile Marketing

Retail Next

With 79 percent of marketers saying mobile is the cornerstone for business, there has been a lot of buzz about location-based mobile marketing and its increased open rates and improved ROI. Retail businesses looking to effectively promote their brands to the right audience at the right place and time are particularly very interested in this strategy, and it has become more common not only in the advertising of brands but also in promoting their various charitable causes.

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Best Retail Marketing Tips for 2019

Retail Next

No lines, lots of choices, affordable deals, shop anytime and anywhere – these are just some of the many reasons why 51 percent of Americans prefer to shop online. Needless to say, the online retail industry has gotten bigger. From $390 billion in 2016, total sales jumped to $453 billion in 2017. While it brings great opportunities for entrepreneurs, the stiff competition in the market, plus the enormous demand for high-quality service, make succeeding in this industry challenging too.

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Retail Performance Pulse: Stores’ Strong Summer Continued in August

Retail Next

The latest edition of the RetailNext Retail Performance Pulse has been published and is available for download, providing an overview of brick-and-mortar store performance for the retail month of August 2019 (August 4 through August 31 on the industry’s 4-5-4 calendar). Download the Retail Performance Pulse for August 2019 store results. Late summer preparations for the Labor Day holiday and back-to-school season drove relatively positive results for brick-and-mortar stores in the United States,

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How to Write an Effective Retail Marketing Strategy in 7 Steps

Retail Next

The retail market continues to grow rapidly. Over the past couple of years, the strategy of retailers has changed markedly. If earlier retailers were primarily focused on rapid growth, an increase in the number of stores, the development of distribution and delivery, and an expansion of the audience of new customers, now the focus has changed. Modern retail is a struggle for every new idea, the market is demand-oriented, buyers have become more prepared, they have a better understanding of quali

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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How to Effectively Handle Negative Online Reviews [INFOGRAPHIC]

Retail Next

Reviews reveal what shoppers really think of your product or service, the shopper and customer experience, and, of course, any other issues that might not otherwise be immediately obvious to you. But, whether you receive reviews that are well-deserved or unfairly given is slightly beside the point; rather, it’s about how well you handle them that is what really matters.

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VR & the design process

Retail Design Solutions

We are continually researching and reviewing new software and methods of presenting work to clients in the best and most suited way for each project. Sometimes this can be as simple as a sketch but we also live and work in a 3D world. The short movie below is taken from a piece of software we use which allows us to move quickly into a VR environment where we can immediately be immersed in the spaces we create.

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Amazon parcels can now be delivered to hundreds of PayPoint stores nationwide

Retail Technology Review

PayPoint has announced its participation in Amazon Hub Counter – a network of pick up points that allows customers to collect their Amazon orders in-store.

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Comfort eating? Online shoppers put their money where their mouth is

Retail Technology Review

Office of National Statistics (ONS) retail figures for August highlighted the pre-Brexit wobble in consumer confidence, says the home delivery expert ParcelHero, with sales volumes down -.2% compared to July, and department store sales continuing to tumble -1.3% on the previous month and -2.5% on August 2018.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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Google research finds rising customer expectations of online retail

Retail Technology Review

Google and Kantar have unveiled research into customer experience across online retailers, analysing 33,500 online shoppers across 17 countries (2,000 UK consumers). The research demonstrates the need for retailers to innovate and improve experience at an ever-increasing rate, as it shows overall experience improving while satisfaction plateaus.

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Williams Commerce records highest UK rate of Magento 1 to Magento 2 conversion

Retail Technology Review

Williams Commerce, a Leicester and London-based ecommerce specialist and Magento Commerce partner, is recording the highest rate of conversion for its clients from Magento 1 to Magento 2 in the UK.

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What devices are consumers using for online shopping in 2019?

Retail Technology Review

Online shopping is slowly supplanting the high street and the supermarket as the most popular form of commerce worldwide, with 87% of retail perchance in the UK alone now made online.

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Salesforce launches Consumer Goods Cloud

Retail Technology Review

Salesforce has introduced Consumer Goods Cloud, a new industry product that enables consumer goods companies to drive revenue growth and maximise ROI through improved retail execution capabilities.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.