March, 2023

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Velocity Pricing: What It Is & When to Use It

Wiser

It’s no secret that there is an abundance of different pricing strategies to choose from. It’s a big decision, and the health and success of your business rely on you making the right choice. One popular pricing strategy that you can choose is velocity pricing. What Is Velocity Pricing? Velocity pricing uses a product’s “sales velocity,” or the speed at which a product sells, when determining prices.

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Record retail theft puts pressure on Australian supermarkets

Inside Retail

Retail theft has hit record levels in Australia, government statistics show, putting pressure on grocery giants Woolworths Group Ltd and Coles Group Ltd that are already struggling with soaring supply costs and freight blockages. Store theft rose 23.7 per cent in New South Wales, the home state of a third of Australians, from 2021 to 2022, state government figures showed on Thursday, the fastest year-on-year increase since records began in 1995.

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Kohl’s to Bring Sephora Shop-in-Shops to 7 New States in 2023

Retail TouchPoints

Kohl’s has announced the locations of the next 250 stores that will be opening 2,500-square-foot Sephora shop-in-shops in 2023. Last year Kohl’s and Sephora announced plans to expand their partnership to all of Kohl’s more than 1,100 locations. With the addition of these 250 locations, the total Sephora at Kohl’s fleet will reach more than 850 by the end of this year, in line with the planned timeline of the rollout.

Shopping 328
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Elton John Takes Over Selfridges in Corner Shop Transformation

Retail Focus

Selfridges has unveiled its latest installation, “Elton John at The Selfridges Corner Shop”, which aims to transform the retail space into a glittering reimagining of the iconic performer’s world. Customers are invited to explore Elton’s archive and shop for limited-edition fashion, accessories and lifestyle collaborations in-store and online.

Shopping 321
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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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11 digitally native retailers at risk of bankruptcy

Retail Dive

These companies were meant to be disruptors to the industry. But as macroeconomic pressures intensify and capital gets harder to find, they may be put to their biggest test.

ATS 134
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The Entertainer joins forces with retail charity Retail Trust

365 Retail

The UK’s largest independent toy retailer, The Entertainer , has partnered with retail industry charity the Retail Trust to introduce a range of new measures to support its employees’ health and wellbeing. The partnership is set to give over 2,000 employees at The Entertainer, and their families, access to a range of personalised wellbeing resources from the Retail Trust.

More Trending

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Redbubble co-founder Martin Hosking named CEO

Inside Retail

Martin Hosking has been appointed CEO and MD of the Redbubble Group, effective immediately. Outgoing CEO Michael Ilczynski resigned to pursue other opportunities in a non-competitive area and will provide assistance to Hosking until June 30 to ensure a smooth transition. “While I am disappointed the group has not returned to growth under my leadership, I am proud of the progress we have made towards achieving our strategic objectives,” said Ilczynski.

Apparel 350
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Top Wish Execs Share Plan for Winning Back Consumers, Beginning with ‘Wishmas’

Retail TouchPoints

When Wish debuted in 2010 it took the U.S. by storm, rising to the top of the app charts and garnering millions of fans, until consumers began to realize the cost of those ultra-low prices — long delivery times and often poor quality products. Now, 12 years later, the similarly meteoric rise of apps like Shein and Temu has proven there’s still demand for Wish’s original proposition.

Planning 338
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Kith creates "industrial ambiance" for its Williamsburg store

Dezeen

American clothing brand Kith has created a flagship store in Williamsburg , Brooklyn, that uses brick, wood and steel to reference the industrial history of the neighbourhood. Designed by Kith 's founder Ronnie Fieg and the brand's in-house team of architects, the Williamsburg location is located in the Gensler -designed 25 Kent Plaza office building, where Kith also has its corporate offices.

Apparel 127
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Foot Locker to shutter 400 mall-based stores by 2026

Retail Dive

As the retailer looks to simplify its business, CEO Mary Dillon also said the company is “revitalizing” its Nike partnership.

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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Yodel to Open New Depot in Coventry, Signaling Continued Growth

365 Retail

Yodel, the UK independent parcel carrier, has announced plans to open a new depot in Longford, Coventry. The company’s sustained growth has led to the need for additional capacity, and the new facility, covering over 6.5 acres of land and at almost 135,000 sq. ft, could process and deliver up to 50,000 parcels per day at peak. This represents a 28% increase in output from the Leamington Spa depot, making it the largest within the Yodel property estate.

Location 119
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Critizr changes name to Goodays

A1 Retail

New identity accompanied by launch of Artificial Intelligence Lab and appointment of new Chairman Martin Green Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers.

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La Prairie opens Australian-first airport beauty lounge

Inside Retail

Luxury skincare brand La Prairie has partnered with Heinemann Tax & Duty Free to launch a luxury beauty lounge at Sydney International airport. The lounge offers a customised luxury spa service with a skincare consultation for travellers. The store has a welcome lounge and two private treatment rooms where customers can choose from a range of treatment options to suit their needs.

ATS 264
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From Product Descriptions to SEO: How Retailers are Putting Generative AI to Use

Retail TouchPoints

[Editor’s note: This is the third article in our series on AI in retail. Be sure to check out our other stories on consumer attitudes toward AI and store design applications.] Since OpenAI debuted ChatGPT a little over three months ago , “generative AI” has become a hot topic and no industry has been left untouched — least of all retail. “The advancements in just three months feel like they should have taken 10 years,” said Darren Hill, Chief Digital Office at BrandX , which owns the Bon-Ton bra

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Bright Ideas Closer Together

LS Retail

©2023 Laurel J. Delaney. All rights reserved. "Everyone is a genius at least once a year. The real geniuses simply have their bright ideas closer together." – Georg C.

ATS 117
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Amazon closes, cancels more warehouses as cost-cutting persists

Retail Dive

The e-commerce giant canceled, closed or delayed 99 facilities in its U.S. fulfillment network, according to a firm tracking the company. Amazon disputed its findings.

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Critizr changes name to Goodays

365 Retail

Critizr, the specialist in customer satisfaction and experience management for commerce, has announced that it is changing its name to Goodays. The new identity reflects its mission to bring the employees of a company together around a common objective: to satisfy customers. It also affirms international expansion ambitions, to grow market share across the company’s five bases in Spain, France, Japan, the Netherlands and the United Kingdom.

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Woking’s Victoria Place secures hmv as it celebrates one-year anniversary

A1 Retail

Victoria Place, the most significant regeneration initiative in Woking town centre for a decade, is set to be the home of hmv’s newest store. The British music and entertainment retailer is to make a welcome return to the destination in March in a 3,982 sq ft store at 46-47 Jubilee Mall in Peacocks, which was recently acquired by Arora. The announcement marks an important milestone for Victoria Place as the initiative approaches one year since its official launch, since which it has welcomed a

Returns 111
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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Aussie retailers and manufacturers ‘dangerously overstocked’

Inside Retail

Australian manufacturers are dangerously overstocked, carrying an average $231,700 in additional products or ingredients, according to research from inventory management software provider Unleashed. “You can’t blame Australian businesses for taking on extra stock while supply chains were lagging behind,” Unleashed head of product, Jarrod Adam, said.

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Rue21 Taps GNC Exec as its New CEO

Retail TouchPoints

Rue21 has named Josh Burris CEO and member of its board. Burris replaces Bill Brand, who announced his intention to step down this month. Burris joins the retailer from GNC , where he has served as CEO since February 2021 , leading a successful restructuring under new ownership. Burris brings more than 25 years’ experience leading consumer-focused retail brands, including Abercrombie & Fitch, Hollister, DKNY, Karl Lagerfeld Paris, Calvin Klein Performance, Wilsons Leather and GH Bass & C

Fashion 318
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Moschino flagship store references the "history of ancient Italy"

Dezeen

Italian studio Andrea Tognon Architecture has collaborated with former Moschino creative director Jeremy Scott to renovate the brand's flagship store in Milan. Located on Via della Spiga, one of Milan's famed shopping streets, the store sits within the 18th-century Palazzo Perusati, which was recently transformed by real estate company Hines into a luxury retail development.

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Bed Bath & Beyond plans another 1,300 layoffs

Retail Dive

The layoffs affect workers in the company’s New Jersey operations, including at its Harmon beauty unit, according to information filed with the state.

Planning 133
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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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OnBuy.com ranks as Europe’s fastest-growing eCommerce business

365 Retail

OnBuy.com , a British online marketplace, has been ranked as Europe’s fastest-growing eCommerce business in the latest FT 1000 list. The prestigious annual list ranks businesses by revenue growth across Europe, with OnBuy placing 26th after achieving a remarkable 3402% growth since 2018. OnBuy’s CEO, Cas Paton, spearheaded the business’s growth, which currently has around six million customers and over 35 million products onsite from a wide range of sellers across various categ

Consumer 105
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Toolstation Team to walk 563 miles throughout March in support of Macmillan

A1 Retail

The Toolstation Finance Team will be walking 563 miles throughout the month of March to help raise funds for its designated company charity partner, Macmillan Cancer Support. The 13 colleagues participating in the fundraising activity are all currently based at the Toolstation support centre in Bridgwater. Each colleague will be tracking their mileage via a mobile application before collating their total distance on March 31 st.

Finance 106
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Roughly three in four Australians buy preloved clothing, survey finds

Inside Retail

Research by Reluv, an online fashion retailer, in partnership with Monash University students, has revealed that about 75 per cent of Australians purchased used clothing last year. According to their Fashion Resale Report 2022, economic considerations follow sustainability as the primary two motivators of second-hand clothing purchases. The study found that 73 per cent of Australians said they purchase pre-owned apparel, 80 per cent believe they wear less than 60 per cent of their wardrobe, and

Fashion 264
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Half Price Books Implements New Solution to Tie Digital Ads to Store Traffic

Retail TouchPoints

Half Price Books has partnered with Reveal Mobile to utilize its geofencing and digital campaign measurement platform to optimize its marketing efforts. The retailer will tap into Reveal’s Visit Local solution to measure incrementality from paid social and programmatic campaigns, create and activate custom audiences based on places consumers shop and understand store-level analytics such as visitor volume, frequency and competitive analysis. “Visit Local will provide Half Price Books with

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.

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New research reveals the top emotions shoppers feel when buying products and FMCG trends

Retail Times

Emotions run high among UK shoppers, new research has revealed. ‘Comfort’ (34%), ‘curiosity’ (28%) and ‘nostalgia’ (19%) are among the top feelings consumers experience when buying a new product, according to a revealing new survey of 8,000 consumers.

Consumer 104
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Sustainable products took more market share last year: report

Retail Dive

Despite high inflation and a price premium, shoppers continued to buy products marketed as sustainable, according to a report from Circana and the New York University Stern Center for Sustainable Business.

Marketing 126
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Using Customer Feedback to Drive Company Growth with Michelle MacCarthy

Hyken

Top Takeaways: Human-centric CX design is all about communicating with customers, and this goes beyond a one-off survey. It is about regularly speaking with customers directly to deeply understand the customer. It is uncovering where they’re benefiting from your product and identifying barriers or pain points that they are experiencing. Bringing engaged customers who are utilizing your products and services into the design process can help shape great outcomes for your company.

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DPD supports RSPB with wetlands restoration project

A1 Retail

Parcel delivery firm DPD has donated £90,000 to the RSPB to support the nature conservation charity’s work restoring a sand and gravel quarry on the banks of the River Trent, in Nottinghamshire. Langford Lowfields is a flagship conservation project, created out of a partnership involving the RSPB and Tarmac. The reserve currently covers 120ha and provides a haven for nature.

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Forrester Report: Demystifying The Technical Functions of POS Solutions

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.