July, 2017

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How to Use Pricing and Promotions to Improve Customer Satisfaction

Wiser

You may say I’m odd, but my favorite part of the day is when I get to scroll through my personal email and browse the new sales and promotions sent to me from my favorite stores. Although I am only one subscriber out of thousands, today’s technology has enabled companies to send more and more personalized emails. You left a pair of shoes in your cart to think about it?

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"What's in it for me?": Three quarters of UK shoppers say they get nothing in return for sharing their personal data with brands

Retail Technology Review

Loyalty marketing agency ICLP today reveals that 71% of British shoppers do not feel that it's worth sharing their personal data with brands, and 48% don't believe that their personal information will be treated with respect.

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6 Inventory Management Tips That Produce Results

Bindo

TOP 6 INVENTORY MANAGEMENT TIPS THAT GIVE AMAZING RESULTS. Image source: [link]. Author: Junaid Ali Qureshi . Inventory management is all about getting the balance right; making sure you offer the right selection of products and services to the right customers while committing minimized cash and costs. Companies usually have a substantial amount of capital invested in inventory.

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Clienteling: Solving the Personalization Riddle

Cegid

As seen on RIS News. Interview with Sylvain Jauze , International Operations Director , Cegid Group. Retailers are working diligently to build customer-centric enterprises designed to personalize the shopping experience for consumers. Armed with mountains of shopper data and next-gen analytic capabilities, tech-savvy retailers have more insight on the wants and needs of shoppers than ever before.

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Get MACH Ready: Preparing Your Business for Digital Transformation

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

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How to Get Ahead with Competitive Intelligence Data

Wiser

Retail without competitive intelligence is like running a race with a blindfold. You can’t know precisely where to go or how fast to run unless you have an understanding of your place on the track and how your opponents are doing. Competitive intelligence data delivers the insight top retailers need to avoid running in circles and inches them closer to actually winning the retail race.

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[Infographic] Don’t Miss the Back-to-School Sales Bus: The 6 Latest Retail Tips

Wiser

It’s that time of the year again, back-to-school sales are ramping up, and this back-to-school season consumer spending is the highest forecasted since 2012! So don’t be late, because you don’t want to miss the second biggest spending holiday of the year. Back-to-school shoppers are diverse and have various needs – but don’t worry we can help steer you in the right direction.

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Gearing up for the busy period: what to expect from Black Friday 2017

Retail Technology Review

By Sangeetha Narasimhan, Marketing Manager, UK at Ingenico ePayments. In Europe, Black Friday is a big deal. We've witnessed first-hand this American-born phenomenon spread first across the Atlantic and then move online.

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Retailers must be ‘peak-proof’ well-ahead of time to maximise revenue

Retail Technology Review

With only 4 months to go, this year's Black Friday and Cyber Monday are set to be even bigger following the positive eCommerce figures seen last year, with retailers such as Joseph & Joseph, Jack Wills and The Works reporting huge increases in sales.

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Retailer Alert: the EU data privacy landscape has already changed

Retail Technology Review

With less than a year to go before organisations which process, use or exchange consumers' personal data within the EU need to comply with the new General Data Protection Regulation (GDPR), eCommerce systems integrator Tryzens has highlighted how this new directive will impact retailers, and what key steps brands will need to take to mitigate the impact when the regulation becomes enforced from 25th May 2018.

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eRetailing, telematics and service aggregation boost evolution of global automotive aftermarket in 2017

Retail Technology Review

The global automotive aftermarket is rapidly evolving. While technological enablers in eRetailing, telematics, and service aggregation will facilitate the evolution of traditional business models and transform the market into a digital and connected ecosystem, multiple opportunities exist in parts and service retailing due to steady growth in worldwide vehicles in operation (VIO).

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How Retailers Are Transforming Customer Experiences with Data & AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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New E-commerce fulfilment survey finds evidence of retailer growing pains

Retail Technology Review

Business is booming for e-commerce retailers according to a new global market study announced by Peoplevox, a leading expert e-commerce Warehouse Management System (WMS) provider.

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Delivering commerce without compromise

Retail Technology Review

By Matthew Robertson, Co-CEO of NetDespatch. We are living in an era of e-commerce instant gratification. Not meaning to again pillage that most frequently referenced and at times derided generation, but millennials and their demand for 'right here, right now' are very much driving and shaping the future of retail.

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Christmas Comes Early: Five ecommerce tools retailers need to implement in July to be ready for the festive season

Retail Technology Review

By Chris Boaz, Head of Marketing at PCA Predict (a GBG Company). Retailers around the UK know that summer is the ideal time to begin the build-up to the Christmas season. When should they start though? Considering that 26% of UK consumers begin hunting for the perfect Christmas gifts come August, July would seem like the ideal time to prepare.

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Retailers under pressure to revamp their shopping experience as online sales continue to rise

Retail Technology Review

The latest ONS retail sales figures show that the volume of online spending increased year-on-year by 15.9% and by 1.8% compared to last month.

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Brick & Mortar Retail Relevance: How to Stay Ahead of the Curve

Speaker: Jay Black, Senior Account Executive

Let's set the record straight: in-store retail isn't dead - it's evolving! Faced with the digital age and the demands of omnichannel shopping, some retailers are thriving while others are struggling to adapt. Join Jay Black in this exclusive session as he explores the strategies that set successful stores apart, including: Crafting unique and unforgettable in-store experiences 🛍️ Mastering the art of retail demands 🛒 Navigating inventory challenges in today's climate 📦 an

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Counterfeit consumer goods online pose risk to shoppers’ health

Retail Technology Review

New research from MarkMonitor, the enterprise brand protection solutions provider, reveals counterfeit goods still pose a significant risk to consumers.

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DB Schenker reduces onboarding time for eCommerce customers with Magic Software’s Integration Platform

Retail Technology Review

Magic Software Enterprises Ltd. has announced that DB Schenker, the global logistics provider, has implemented the Magic xpi Integration Platform as the backbone of its integrated sales and logistics solution.

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Digital Christmas In July – Now is the time to prepare your e-commerce site for the 2017 festive season

Retail Technology Review

By Tobias Dreyschultze, Senior Performance Engineer at digital performance intelligence company Catchpoint Systems.

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POS Software: Embrace the Cloud

Cegid

Embrace the Cloud or Be Overshadowed by Your Competitors. Cloud technology is a great leveler for retailers of all sizes. It enables small companies to deliver the same connected retail experiences to customers as very large organizations. With 95% of U.S. businesses now adopting the cloud, can you afford to be left behind? Cet article POS Software: Embrace the Cloud est apparu en premier sur Cegid US.

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How to Stay Competitive in the Evolving State of Martech

Marketing technology is essential for B2B marketers to stay competitive in a rapidly changing digital landscape — and with 53% of marketers experiencing legacy technology issues and limitations, they’re researching innovations to expand and refine their technology stacks. To help practitioners keep up with the rapidly evolving martech landscape, this special report will discuss: How practitioners are integrating technologies and systems to encourage information-sharing between departments and pr

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Retailers on the Move with Mobile POS

Cegid

The store is still the strong heart of retail, offering consumers the opportunity to touch, feel, try on, explore, engage and buy, all under one roof. After all, that’s what great shopping is all about! However, to be successful today, that store’s heart must beat with a decidedly digital pulse. Ultimately, the consumer wants the best of both the physical and digital retail worlds.

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Digital Transformation: The Ultimate in Luxury Experience

Cegid

Online sales of luxury goods are expected to triple to reach circa $70 billion by 2025, according to McKinsey & Co. This digital shopping surge by luxury consumers creates an exciting opportunity for luxury retailers to upgrade their systems, engage their associates and gear up to meet the online consumer’s expectations. Just how to do this while maintaining trust and a human touch is the subject of a new paper, “Digital Transformation: The Ultimate in Luxury Experience.

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How to Buy a Restaurant Point of Sale System

Bindo

It’s hard to shop for a point of sale system, especially if you haven’t operated a restaurant or vetted a system before. There are lots of components of a point of sale system that will impact your business and sometimes it’s hard to know what those things are until you actually start using a system. There are also lots of options out there and it can be difficult to identify which point of sale systems you should look at.

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How to Create a Seamless Relationship Between Marketing and Merchandising

Wiser

The key to having a successful business is having the right products in the right place, at the right price, at the right time. The 4 P’s; product, placement, price, and promotions are basic components of a marketing plan. When successfully integrated, the four elements all work towards the same goals, sharing the same message in a seamless relationship.

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Exploring the Advantages and Hurdles of Direct Store Deliveries

Direct Store Delivery, or DSD, is a common practice among global suppliers and retailers – like PepsiCo, Frito Lay, CVS, and Dollar General – and its popularity is growing, with the global DSD market expected to reach $1.19 trillion by 2027. Download this eBook for exclusive insights into direct store deliveries, challenges, benefits, and future trends.

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POS Software: Where to Go From Here

Cegid

As seen on RIS News. Interview with Sylvain Jauze, International Operations Director, Cegid Group. Shoppers today flow seamlessly between the online world and physical stores. Providing smooth transactions everywhere however, requires POS technology that can seamlessly meet demand, while simultaneously delivering associates consumer data across all physical and digital touchpoints.

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Unified Commerce: An Operations Director’s Top 5 Priorities

Cegid

Operations Directors have been at the forefront of the omnichannel revolution, driving strategic change while managing the day-to-day challenges of uniting digital and physical touchpoints. But just as the light starts to appear at the end of the tunnel, the bar is rising once again. Retail is moving beyond omnichannel towards unified commerce – bringing channels together around the common goal of serving the customer.

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Cloud POS Leader for Omnichannel Retailers

Cegid

As see on RetailCIO Outlook Magazine. “Retailers are saying goodbye to the point-of-sale as we know it,” begins Dan Friedman, COO, Cegid North America. “Point-of-service is the new mandate. It’s all about the customer, what they want and when they want it. This means supporting a coherent experience between channels, and integrating modern ordering and fulfillment options.

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Unifiying Commerce Around the Customer

Cegid

Unified commerce refers to the technology stack retailers adopt to enable a single and centralized platform that brings together in-store, mobile, e-Commerce and social channels. To support retailers in their unified commerce journey, we identified 5 key priorities that will ultimately deliver a coherent customer experience across all touch points. Cet article Unifiying Commerce Around the Customer est apparu en premier sur Cegid US.

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Disruption Reimagined: How to Conquer, Not Crumble, During Supply Chain Instability

Speaker: Robyn O’Brien - Founder of Sirona Ventures, Adjunct Professor at Rice University’s Business School, Supply Chain Optimization and Logistics Expert

Today’s supply chain leaders are required to stay strong in the face of disruption and not only accept it, but embrace it – after all, progress is made outside of your comfort zone. While it’s easier said than done, conquering the fear of instability in your supply chain is within your reach. Thanks to the advancement of technology and AI, we now have more tools and resources at our disposal than ever before to conquer, not crumble, in the face of uncertainty.