Retail TouchPoints

AUGUST 23, 2022

Bath & Body Works has launched its loyalty program nationwide at the retailer’s 1,750+ locations following testing in select markets. The personal care and home fragrance retailer also debuted its My Bath & Body Works App, which allows shoppers to earn rewards points through any channel and provides exclusive content. Additionally, the in-app wallet stores rewards points, offers and gift cards to provide a convenient experience to customers.

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Location Planning Marketing ATS 327

Retail Focus

AUGUST 23, 2022

Primark is partnering with the Vintage Wholesale Company, an independent vintage clothing business, to open two new concessions in its flagship Birmingham and Manchester stores, under the brand WornWell by the Vintage Wholesale Company. . The Vintage Wholesale Company supplies quality, used clothing in the UK and Europe and sources the best vintage treasures from around the world.

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Retail TouchPoints

AUGUST 23, 2022

Shoppers today don’t just want the right products at the right price at the right time. They want to be immersed into content and experiences that align with their wants, needs and expectations. Marta Dalton has developed an illustrious career in ecommerce helping brands provide those personalized experiences. Prior to her current role as VP of Data Analytics & Customer Insights at Amyris , a biology company in the clean beauty, health and wellness and flavors/fragrances markets, she held ec

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Inside Retail

AUGUST 23, 2022

Australian-based pizza company, Domino’s Pizza Enterprises (DPE), has acquired the entire stake in the Domino’s Pizza businesses in Malaysia, Singapore and Cambodia, aiming to further expand its presence in Asia after buying the Taiwan business last year. The listed Australian company will acquire Mikenwill, which owns the master franchise holder in Malaysia, and Impress Foods Pte Ltd, which owns Domino’s Pizza Singapore and 62 per cent of Domino’s Pizza Cambodia.

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

AUGUST 23, 2022

LS&Co. has launched the Business Optimization Of Shipping and Transport engine, or BOOST, which leverages data, AI and machine learning to choose the best fulfillment option for both the customer and LS&Co.’s bottom line. The in-house technology is part of LS&Co.’s digital transformation journey designed to support its business strategies, including growing its DTC business as a percentage of overall revenue.

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Inside Retail

AUGUST 23, 2022

Ongoing supply chain issues, flood disruptions and rising cost pressures failed to dent Coles’ full-year tax-paid profit which grew by 4.3 per cent to $1 billion. Sales for the year ended June 26 rose by 2 per cent to $39.4 billion, although EBIT slipped by 0.2 per cent to $1.9 billion due to Covid-related expenses and “project implementation costs” E-commerce revenue remained strong throughout the year at double pre-pandemic levels and the company has expanded click-and-collect serv

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Supermarket ATS 246

Tokinomo

AUGUST 23, 2022

Campaign scoop. No compromise. We all know that family vacations are not considered relaxing. Pepsi Zero is here for all who need a break after the family vacation. In their short, but witty commercial , you could see that a Pepsi can go a long way after you’ve compromised with your family during the vacation.

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Retail TouchPoints

AUGUST 23, 2022

Gap has launched a fulfillment service for retailers called GPS Platform Service , offering omnichannel fulfillment using Gap’s nationwide distribution network and handling tasks including delivery to customers or stores, returns initiation and processing at its fulfillment centers. “For the first time, we are making Gap Inc.’s fast, flexible and highly automated logistics and fulfillment network available to brands of all sizes through GPS Platform Services,” said Kevin Kuntz, SVP of Global Log

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Retail Focus

AUGUST 23, 2022

Frasers Group plc today announced plans for three more FLANNELS flagship stores. The plans will see FLANNELS flagships open in Leeds, Cardiff, and Gateshead, all upwards of 80,000 sq. ft in size, and bringing with them the best in luxury fashion, beauty, and experience to each location. The stores are described as modern, agile retail experiences, that will become leading destinations for new luxury, through a world-class offering and innovative designs.

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Retail TouchPoints

AUGUST 23, 2022

eBay will pay $295 million to acquire TCGplayer , an online collectibles technology platform and marketplace for trading card games. TCGplayer, which employs more than 600 people, will operate its TCGplayer Marketplace and Authentication Center autonomously following the acquisition, providing eBay with omnichannel capabilities including order fulfillment and cart optimization.

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Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

ATS

Retail Focus

AUGUST 23, 2022

Grosvenor has announced the signing of the global powerhouse beauty brand, Charlotte Tilbury, at Liverpool ONE for their first UK standalone store outside of London, as well as their first UK opening in six years. . Spanning 1,000 sq ft within a prominent corner unit on Paradise Street at Liverpool ONE, the new ‘Charlotte Tilbury Beauty Wonderland’ will open in October, joining the brand’s presence globally in countries including London, Los Angeles, Dubai and Hong Kong.

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Retail Trends Management Shopping ATS 162

Retail TouchPoints

AUGUST 23, 2022

In its 32 locations across 12 states, outdoor specialty retailer Sun & Ski Sports can easily share customer-facing content that’s specific to the season and its stores’ individual regions, via a partnership with Carousel Digital Signage. The retailer tested the Carousel Cloud technology in fall 2021 at locations in Texas and Maryland, using video footage of sports enthusiasts skiing, snowboarding, hiking, engaging in watersports, biking and running.

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Inside Retail

AUGUST 23, 2022

Chinese collectible toy retailer Pop Mart is expanding its footprint in Australia, launching the first brick-and-mortar store in Melbourne. . The shop, located at Chadstone mall, offers a variety of toy collections, including the Skullpanda The Mare of Animal series, the Harry Potter and the Chamber of Secrets series, and the Hacipupu The Kindergarten Day series.

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Fashion Location Shopping Marketing 147

Retail Focus

AUGUST 23, 2022

You work hard to convince potential investors to believe in your ideas. You research every detail and present the information as best as you can. You even prepared slides during the presentation to keep them interested. You invested in a projector ceiling mount at the office to securely hold the projector in place to ensure everything went smoothly.

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 23, 2022

American chain Planet Smoothie has opened its first two Australian stores, both in suburban Melbourne. Kahala Brands, the franchisor and owner of the Planet Smoothie brand, has collaborated with the Docklands-based Smoothie Group to expand into Australia. The company plans to open an additional location in the second quarter of next year. Wally Ibrahim, CEO of Smoothie Group, believes Australian consumers are looking for a broader range of options and a high level of customer service.

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Location Planning Consumer Marketing 130

Retail Wire

AUGUST 23, 2022

A lack of affordable vehicles and charging stations are impediments to Americans looking to turn in their gas-powered cars and trucks for electric models. Only five percent of vehicles sold today are electric with half of those in California.

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Inside Retail

AUGUST 23, 2022

Furniture retailer Nick Scali credits its Plush acquisition for driving sales growth – however it says widespread supply chain disruptions muted profits. For the year to June 30, the business reported sales increased by 18.2 per cent to $441 million however its tax-paid profit fell 11.1 per cent to $74.9 million. . In November last year, the group acquired Plush from Greenlit Brands Household Goods for $102.5 million.

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Retail Wire

AUGUST 23, 2022

Adidas CEO Kasper Rorsted’s decision to step down from the company next year has set off a search for his replacement. “After three challenging years that were marked by the economic consequences of the COVID-19-pandemic and geopolitical tensions, it is now the right time to initiate a CEO transition and pave the way for a restart,” supervisory board chairman Thomas Rabe said in a statement.

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Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Inside Retail

AUGUST 23, 2022

After spinning off from supermarket giant Woolworths, Endeavour Group completed its first year as an independent business with an impressive result this week. Group net profit rose 11 per cent to $495 million compared to a year prior, as did earnings per share which rose to 27.6 cents per share. And while the business’ sales stayed flat compared to FY21, Endeavour Group has managed to diversify itself across the alcohol retail space, with a number of new brands and offers now online, signalling

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Retail Focus

AUGUST 23, 2022

With the beauty industry set to be worth over £26 billion by the end of the year and no signs of growth slowing down, it is as good a space as any to start a business. However, in such a booming market it can be hard to know where to start. Here are a few pointers: Create a business plan. When opening any business, it can be very tempting to get stuck straight in, especially if you are all experienced within the industry.

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Inside Retail

AUGUST 23, 2022

Asia’s answer to slow fashion, Supermint, has just unveiled its first Hong Kong store at mixed-use retail destination PMQ. The multi-brand e-commerce platform focuses on emerging Asian designers from Hong Kong, Mainland China, Japan, Korea and Thailand including Shuxuan G, Re-attach, Fever Wang and Shang1. “We believe we can open up more possibilities for slow fashion and make the fashion journey sustainable.

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Fashion Advertising Promotions Marketing 130

Retail Wire

AUGUST 23, 2022

Bed Bath & Beyond’s stock took a hit as reports surfaced that some of the company’s suppliers have stopped shipping orders due to late payments.

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Shipping 130

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Intelligence Node

AUGUST 23, 2022

Table of Contents: What is web scraping Types of web scrapers How do web scrapers work Uses of web scraping in retail How to pick a web scraping tool Final. The post What is Web Scraping in Retail? Uses and Benefits appeared first on Blog.

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Retail Wire

AUGUST 23, 2022

McDonald’s is testing a Big Mac chicken sandwich in select Miami-area restaurants that proved popular with consumers in the UK. “We’re always looking to give our fans more ways to enjoy the classic menu items they know and love,” McDonald’s said in a statement. “Made with two crispy tempura chicken patties, our iconic Big Mac sauce, and topped off with pickles, shredded lettuce, and American cheese, this sandwich brings some of our fans’ favorite flavors

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365 Retail

AUGUST 23, 2022

It is a great time to be a consumer – never before has there been so much online choice. One of the consequences of the pandemic is that ecommerce growth has been explosive. A report from McKinsey shows that the peak three months of Covid-19 saw the US e-commerce market gaining ten years’ worth of growth. Although this is terrific news for the economy, it presents time-critical challenges for brands who want to compete in this expanding sector.

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Retail Wire

AUGUST 23, 2022

Nike and Adidas have settled a series of patent suits brought by one company against the other. The two sportswear giants asked courts to dismiss their respective suits. Details of the settlement have not been made public.

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Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Hyken

AUGUST 23, 2022

The Value of Emotional Attachment in the Customer Experience. Don’t Overlook the Value of Emotions . Shep Hyken interviews Zhecho Dobrev, leading principal consultant at Beyond Philosophy and author of The Big Miss: How Organizations Overlook the Value of Emotions. He shares how emotions and customer relationships affect buying decisions. Top Takeaways: Customer loyalty is based on the customer’s emotional connection with the company.

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Payment Services Customer Experience Advertising Consumer 102

Retail Wire

AUGUST 23, 2022

Polo shirts, shorts and visors are increasingly being worn in everyday life as consumers embrace more casual lifestyles. Tennis apparel in the U.S. is expected to grow 3.6 percent this year to $2.02 billion, according to Physical Activity Council.

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Small Biz Trends

AUGUST 23, 2022

Shopify is trying to bring small businesses together with Shopify Collabs, which aims to make it simple for creators to monetize while giving merchants a new sales and marketing channel. Shopify Collabs Wants to Connect Small Business Merchants and Creators. Shopify Collabs enables creators of all kinds to easily browse, discover and partner with Shopify’s millions of merchants for free.

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Merchant Services Payment Services Accounting Management 98

Retail Wire

AUGUST 23, 2022

Macy’s reported a 1.5 percent decrease in same-store sales and its online revenues declined five percent in the most recent quarter. The results exceeded Wall Street’s expectations, but the retailer is lowering its annual forecast as it cuts prices and margins to move excess inventory. Macy’s said it has reduced orders to bring its inventory in line with customer demand.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning