Thu.Mar 31, 2022

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The Rise of Shopper Promiscuity Calls For a New Approach to Market Research and Marketing

Retail TouchPoints

Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input during the purchase journey. They aren’t bound by traditional constraints, and are gathering data far and wide to inform decisions with behaviors that no longer follow any established marketing models. We call this Shopper Promiscuity, with a propensity toward curiosity, experimentation, and risk-taking.

Marketing 279
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VIDEO: How Betty’s Burgers is catering to a new generation of flexitarians

Inside Retail

As more consumers embrace flexitarian diets, the range of meat-free options in supermarkets and restaurants has exploded. And Betty’s Burgers is just the latest burger chain to add a plant-based patty to its menu. We recently spoke with managing director Troy McDonagh about the brand’s partnership with local manufacturer Love Buds, and how a strong company culture helped it thrive during Covid.

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IM Properties Launches Software for Secure Lockers at Mixed-Use Facilities

Retail TouchPoints

IM Properties has partnered with Parcel Pending to launch the Premier Parcel secure delivery locker concept for residential deliveries. The service will be powered by Premier Parcel, a new company owned by IM Properties, with the lockers located next door to Sendik’s at The Corners of Brookfield, a mixed-use facility in Brookfield, Wis. that combines retail, restaurant, residential and entertainment offerings.

ATS 296
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Activewear unicorn Vuori heads Down Under in global rollout

Inside Retail

South California activewear label Vuori has outlined its plan to enter Australia and six other countries, its first international venture since inception. . Online stores will be launched in each country, followed by a progressive opening of physical stores. The other overseas markets are the UK, France, Germany, Ireland, Netherlands, and Canada. The expansion follows years of explosive growth and a US$400 million investment from SoftBank Vision Fund 2, which took its value to $4 billion as of l

Outdoor 244
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From Data to Decisions: Maximizing Retail Potential with AI

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and guest speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

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ToolsGroup Helps Retailers Optimize Sourcing to Maintain Stock Levels

Retail TouchPoints

Supply chain software provider ToolsGroup aims to help retailers plan and optimize sourcing and stock with the ToolsGroup Localized Assortment Planning and Allocation solution. Mi9 Retail Demand Management, which became part of ToolsGroup in November 2021, offers additional assortment planning and dynamic allocation capabilities. ToolsGroup’s solutions aim to help retailers by: Improving overall selling price or margin: The solution is designed to enable retailers to more accurately forecast dem

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Amazon expanding drone delivery pilot

Retail Wire

Amazon.com is looking to recruit 1,300 customers to place orders for delivery through its Prime Air drone program. The company will recruit testers in Lockeford, CA, and College Station, TX, who will be able to choose from around 3,000 items, all weighing under five pounds, and have them delivered via drone.

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A space for young people to dream: Inside Kmart’s school makeover

Inside Retail

Earlier this week, discount department store Kmart finished a major refurbishment. It wasn’t a store that had been transformed, but Bowen College: a 15-student school in Sydney that focuses on young people who are experiencing extreme disadvantage, and have become disengaged from mainstream education. Bowen College’s staff take a holistic approach to teaching, and use therapeutic and restorative practices to help empower students to tackle the issues they face inside and outside of the classroom

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Five Below Plans 1,000 New Store Openings by 2025

Retail TouchPoints

Five Below revealed ambitious plans to grow its brick-and-mortar footprint over the next three years. The retailer plans to open approximately 1,000 stores in total by its fiscal year 2025: 375 to 400 new stores over the next two fiscal years and 550 to 600 new stores during fiscal years 2024 and 2025. Additionally, Academy Sports + Outdoors will increase its brick-and-mortar presence to a total of 80 to 100 stores over the next five years.

Planning 274
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When commerce meets compassion: Meet LVLY co-founder, Verity Tuck

Inside Retail

Inside Retail’s Top 50 People in E-Commerce is an annual ranking of the most impressive and inspiring leaders in Australia’s online retail industry. Our 2022 report features C-level executives with decades of leadership experience, alongside start-up founders and digital specialists with a wide range of skills, from marketing to logistics. You can download it here.

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FoundPop to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

FoundPop will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand E9 between the 5-6 April at the Business Design Centre in London. FoundPop’s versatile furniture range has been delivering affordable rental services across multiple retail sectors including fashion, jewellery, beauty and lifestyle in numerous high street, discount outlet and department stores across the UK and Europe.

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The Personalization Playbook: 2024 Strategies

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

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Retail appointments of the week

Inside Retail

Booktopia board shuffled. Online book retailer Booktopia’s non-executive director Marina Go resigned from the company’s board as of 31 March. Go said she is exiting the board to better serve as the chairperson at Adore Beauty, and to fulfil other obligations. “Booktopia has become a leader in the Australian book industry because of their dedication to customers.

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Hello Flamingo to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Hello Flamingo will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand E4 between the 5-6 April at the Business Design Centre in London. Hello Flamingo are an award winning, creative design & manufacture company, Specialising in retail window displays, Design & development, pop-ups shops, events, project management & installation, all from our design studio & manufacturing workshop in East Sussex.

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Swiss watchmakers grapple with fallout of Russian crisis

Inside Retail

Swiss watchmakers are gathering in Geneva this week for their first big industry event in three years, tackling the impact of sanctions on rich Russians arising from the war in Ukraine. Russia was only the 17th largest market for Swiss watch exports last year, but how to manage business and client relations during such a sensitive time was high on the priority list, Reuters’ conversations with executives at Watches & Wonders showed.

Finance 130
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Imprint Pureprint to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Imprint Pureprint will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand F8 between the 5-6 April at the Business Design Centre in London. Imprint Pureprint is on a mission to deliver enhance experiences across the retail, events, construction, hotel, and leisure sectors. Whether it’s Point of Sale, a printed hoarding, site signage, office re-brand with exterior or interior signage, marketing support or outdoor media; we do BIG print right first time, deliverin

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Mapping Digital Transformation: Retail’s Strategic Shift

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

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A space for young people to dream: Inside Kmart’s school makeover

Inside Retail

Earlier this week, discount department store Kmart finished a major refurbishment. It wasn’t a store that had been transformed, but Bowen College: a 15-student school in Sydney that focuses on young people who are experiencing extreme disadvantage, and have become disengaged from mainstream education. Bowen College’s staff take a holistic approach to teaching, and use therapeutic and restorative practices to help empower students to tackle the issues they face inside and outside of the classroom

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Mad About Design to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Mad About Design will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand C5 between the 5-6 April at the Business Design Centre in London. About: We are Mad About Design , a multi-award-winning retail design team based in the centre of London. We support our clients in our own unique way, by drawing stuff, doing stuff and making stuff.

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PAS Group CEO Eric Morris on the launch of first Replay store in Aus

Inside Retail

When it comes to jeans, PAS Group CEO Eric Morris swears by one brand in particular: Italian fashion label Replay. “I’ve worn Replay jeans for many years, and I’ve worn them because they are the most comfortable jeans anyone can ever wear,” Morris recently told Inside Retail. That’s a bold statement, but the fact that he recently wore a pair of Replay jeans on a 24-hour flight from Australia to Europe backs it up.

Fashion 130
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Kesslers London and Proportion London to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Kesslers London & Proportion London will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand B9 between the 5-6 April at the Business Design Centre in London. Kesslers London and Proportion London are proud to be exhibiting at the VM Display show for the first time. Proportion London has a heritage stretching back over 70 years and is a brand synonymous with the highest quality, hand-built mannequins supplying retailers, brands and museums across the globe.

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Planning the Architecture of Your Modular DXP

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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Tommy Hilfiger CEO calls Metaverse Fashion Week a learning experience

Retail Wire

Martijn Hagman, CEO of Tommy Hilfiger Global, says “consumers are showing an appetite” for virtually interacting with the brand as demonstrated during Metaverse Fashion Week. “This is indeed about testing and learning. The beauty of virtual environments is that on both product and VM sides we can try new things.” said Mr. Hagman. “We are experimenting with how these elements and environments can co-exist to provide a seamless consumer journey, for example, a fully digital experience,

Fashion 130
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Graphica Display to exhibit at the 2022 Visual Merchandising and Display Show

Retail Focus

Graphica Display will be exhibiting at the 2022 Visual Merchandising and Display Show. Visit them on stand G9 between the 5-6 April at the Business Design Centre in London. Our business is based around our clients’ requirements. Graphica Display constantly evolve not only in machinery but also in new staff and production methods to offer you the best value for money from your budget.

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Inflation jumped 6.4 percent in February

Retail Wire

Price increases continue at a 40-year high as evidenced by the Personal Consumption Expenditures Index which rose by 6.4 percent for the year ending Feb. 28. The rate in February topped the 6.1 percent rise registered at the end of January. Russia’s invasion of Ukraine has sparked increases in the price of fuel and other commodities, which is expected to result in even higher inflationary rates.

ATS 130
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Announcing DataWeave libraries in Exchange

Mulesoft

We often hear that DataWeave scripts can become a critical part of Mule applications, covering complex logic that often needs to be replicated elsewhere. So being able to document and share that logic across applications has become a need for many. With this in mind, MuleSoft is thrilled to announce that DataWeave is not only […]. The post Announcing DataWeave libraries in Exchange first appeared on MuleSoft Blog.

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How Personalized Customer Experiences Drive Retail Growth and Revenue

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

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The 5 dimensions of security resilience

Cisco Retail

How Cisco Secure helps customers navigate uncertain times. Security resilience is the ability to protect the integrity of every aspect of your business in order to withstand unpredictable threats or changes – and then emerge stronger. This has always been a requirement in cybersecurity, but recent events have made it more critical than ever. By now we all know that avoiding cyberattacks one hundred percent of the time is unrealistic.

Finance 130
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Dunkin’ teams with e.l.f. Cosmetics on new makeup line

Retail Wire

Dunkin’ and e.l.f. Cosmetics have teamed up to launch a new makeup collection inspired by the coffee and doughnut chain. “This collab is all about your morning must-haves,” Kory Marchisotto, e.l.f. Beauty chief marketing officer, said in a statement. “There’s no better way to start your day than making a Dunkin’ run wearing your favorite e.l.f. makeup.”.

Marketing 100
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How Boy Scouts of America used MuleSoft to double-down on its mission

Mulesoft

“We’ve been in this business for 110 years,” shares Vijay Challa, CIO of the Boy Scouts of America (BSA). But big changes had recently taken place at his organization. In 2018, to become more inclusive, the BSA opened its membership policy to welcome all youth to join, regardless of gender. BSA was also aware that […]. The post How Boy Scouts of America used MuleSoft to double-down on its mission first appeared on MuleSoft Blog.

ATS 111
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Starbucks baristas vote to unionize in Tennessee

Retail Wire

Baristas working at a Starbucks in Knoxville, TN, have voted to join the Starbucks Workers United union. The store is the ninth in the U.S. to unionize. Starbucks operates more than 9,000 locations in the U.S.

Location 100
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Retails Next Frontier: Exploring and Proving the Value of AI

AI is everywhere. It’s in customer service interactions, product recommendations, marketing outreach, and yes, even commerce experiences. But not every use of AI provides the same value to your brand. In this masterclass, experts from Constructor, commercetools, Contentstack, and Orium discuss how AI can complement your composable tech stack and help bring in immediate ROI.

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#IDo stand for change for women in tech

Mulesoft

When we hear that global gender equality will not be achieved for another 135 years, it is impossible for tech leaders to not feel a call towards action. When looking at our industry, only 25% of computing jobs are held by women. It cannot be on this 25% alone to drive change – and it […]. The post #IDo stand for change for women in tech first appeared on MuleSoft Blog.

ATS 100
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Amazon warehouse workers cast votes for or against union

Retail Wire

Warehouse workers at Amazon.com warehouses in Alabama and New York have voted, and the counting will begin today to determine if they will be represented in labor negotiations by the Retail, Wholesale and Department Store Union (RWDSU).

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Advocating for Success During Women’s History Month

Cisco Retail

As Women’s History Month comes to an end, it’s still important to recognize how far we’ve come and understand how far we have to go as we look ahead to what the future holds. The numbers speak for themselves. Women held 57 percent of all professional occupations in the United States in 2017.* However, the prevalence of women in tech declines as job titles become more technical or specialized.

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Driverless cars hit the streets of San Francisco

Retail Wire

Waymo has been given permission to operate fully automated cars on the streets of San Francisco. The division of Alphabet will begin offering free rides in the vehicles to its own employees from 10:30 p.m. to 5 a.m. Waymo plans to expand the service around the clock.

Planning 100
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2024’s Retail Odyssey: Going Small, Artificial, and Augmented!

Speaker: Kelly Goetsch - Chief Strategy Officer at Commercetools | Jason Cottrel - CEO & Founder at Orium | and guest speaker Brendan Witcher - VP, Principal Analyst at Forrester

Significant modifications are on the horizon for digital commerce in retail and customer experience come 2024. The pace of tech shifts will intensify, businesses are set to defund legacy solutions, and attractive opportunities will surface as social and retail media players join forces. To stay ahead of the curve, digital leaders are experimenting with less risky initiatives and scaling back on outdated projects that no longer yield impactful results.