Retail TouchPoints

APRIL 5, 2022

PayPal has come a long way from the days when it was known primarily as the way to pay on eBay. Since spinning off from eBay and going public for a second time in 2015, PayPal has expanded its reach well beyond that one digital marketplace to more than 30 million merchants worldwide. “Mobile technology is transforming payments, making it easier, safer and more affordable for people to move and manage their money than ever before,” said Dan Schulman, President and CEO of PayPal at the time of the

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Merchant Services Payment Services Checkout Consumer 357

Inside Retail

APRIL 5, 2022

Rebecca Quade started her career in marketing and PR for luxury brands, so when she decided to launch her own line of period underwear, Femmze, there was no question it would be a premium product. She spent over three years sourcing the fabric (luxury stretch cotton), perfecting the fit (brief, boyleg and g-string) and establishing the right visual language and tone of voice before launching the brand online last month.

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Boutique Wholesale Fashion Marketing 246

Retail TouchPoints

APRIL 5, 2022

FARFETCH and Neiman Marcus Group (NMG) have entered a global strategic partnership that includes FARFETCH making a minority common equity investment of up to $200 million in NMG. The partnership aims to simultaneously build up FARFETCH’s Luxury New Retail vision and advance NMG’s effort to expand its integrated luxury retail offerings. The companies will initially focus on re-platforming the Bergdorf Goodman website and mobile application in order to expand its global capabilities and services u

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Clienteling Customer Experience Management Marketing 289

Inside Retail

APRIL 5, 2022

Australian appliance retailer Winning Group has launched a new furniture and appliances marketplace called Andoo. The website sells a curated range of bedding, furniture, home entertainment and appliances from top international and local labels including Bosch, LG, AH Beard, and Sealy. Andoo website. John Winning, CEO of Winning Group, said Andoo’s purpose is to help Australians have a worry-free and “feel-good” shopping experience for their entire home.

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Shopping Marketing ATS 242

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

APRIL 5, 2022

PacSun is joining the burgeoning resale trend with its new Pre-Loved Pac offering. Consumers will be encouraged to clean out their closets to earn PacSun credits and to shop for “pre-loved” (a.k.a. gently used) items through the retailer’s website. The white label program is powered by the ThredUP Resale-as-a-Service solution and includes the digital shop, clean-out program and cash offerings — all elements designed to encourage customers to rotate their wardrobes sustainably, buy secondhand and

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Payment Services Shipping Accessories Apparel 271

Inside Retail

APRIL 5, 2022

Fashion startup Consequence of Change has partnered with artist Niketa Law to launch a 100 per cent recycled heated puffer coat. The coat is lined with Niketa’s piece Barambah Winds and contains four nano heating pads, along with four temperature controls and Dupont filling. According to the brand, the coat has some additional features such as an attachable bag, removable sleeves, and hidden pockets.

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Fashion Location Accessories 240

Tokinomo

APRIL 5, 2022

Nowadays, it’s a shopper-centric world. Unlike the 60s when customers didn’t have as many options, now, they can move from shop to shop, navigate online and purchase products from other countries. This means that retailers need to put the shopper at the center of their strategy if they want to stay on top of the competition.

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Shopping ATS Marketing 195

Inside Retail

APRIL 5, 2022

US-based Duck Donuts is on the hunt for master franchisees to take on individual states in Australia. The franchise chain has just signed its first deal in Asia, with a Thailand operation set for a September launch, and is now looking to expand into Australia. Duck Donuts globally has about 140 units across six countries, and is in 23 US states. Marcel Portmann, responsible for the brand’s global franchise development, told Inside Franchise Business Executive at the recent Melbourne Franchising

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Marketing ATS 147

Retail Wire

APRIL 5, 2022

Members of the United Food and Commercial Workers International Union 770 have reached a tentative agreement with grocery chains in Southern California to avert a strike. The deal includes pay increases, guaranteed hours for part-timers, stronger health benefits and a secured pension.

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Inside Retail

APRIL 5, 2022

Inside Retail : I understand Sheike is planning to expand to South Australia. When will you be opening there, and why did you decide it was the right time to do so? Sandra Kennedy: We’re planning on opening the store in the middle of this year, and we’re very excited because it’s actually our first SA store in the portfolio, and it will also be our first strip store, so our first store outside of a centre.

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Marketing Planning Customer Experience Target Market 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Wire

APRIL 5, 2022

Technology developed by Walmart was able to identify and then place a hold on nearly $4 million in gift cards that con artists duped elderly victims into purchasing. The retailer was praised by Department of Justice officials who said that this particular crime only represented a small fraction of the amount consumers are scammed out of every year.

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Consumer 130

Inside Retail

APRIL 5, 2022

Family health business The Healthy Mummy is planning to rapidly expand its operations through the launch of an online marketplace and a family-focused wellness platform, which are set to drop in the next two months. The marketplace will allow Healthy Mummy customers to purchase third-party products, as well as items in new categories such as clothing and prams, while also shopping the business’ private-label offering.

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Planning Shopping ATS 130

Cisco Retail

APRIL 5, 2022

This blog comes to us from Shae Williams, a former software executive with IBM, who cofounded a nonprofit Coalition of Parents in Esports (COPE) in 2020 to assist parents and their children to get the most from their online gaming experiences. COPE is a 501c3 nonprofit empowering youth, parents, educators, and community leaders to use the gaming metaverse to build confidence, curiosity, community, and careers through programs and scholarships.

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Planning Finance Marketing Accounting 131

Inside Retail

APRIL 5, 2022

To say that businesses in the last two years have had to overcome adversity and adapt would be something of an understatement. The pandemic has had a number of knock-on effects for Australia’s tech retail sector and presented a number of challenges as a consequence. From bricks-and-mortar stores being shut to skills shortages and supply chain issues, it’s certainly been an interesting time for businesses to navigate.

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Fulfillment Advertising Consumer Planning 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

APRIL 5, 2022

Waffle House has added golf shoes to its menu with the help of Adidas. The two companies have produced the Tour360 22 x Waffle House golf shoes, which will launch on the shoe company’s site on April 7. The shoes include a waffle pattern and Adidas’ three stripes.

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Inside Retail

APRIL 5, 2022

Property fund manager QIC has settled with IP General Holdings to sell its 50 per cent share of Westfield Helensvale in Queensland. The property was previously held in a joint venture with Scentre Group. The shopping centre is located in the northern corridor, 45 minutes from Brisbane’s CBD. CBRE’s head of retail capital markets Simon Rooney negotiated the deal on behalf of QIC.

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Supermarket Shopping Location Management 130

Retail Wire

APRIL 5, 2022

At least 6.6 million Americans who were not working in early March cited caring for another adult as the reason, according the most recent Household Pulse Survey from the Census Bureau. The number of people who say they are not working because they are looking after elderly parents, a spouse who is ill or another person is four times the number who say they cannot work because they need to care for their children.

ATS 100

ATS 100

Inside Retail

APRIL 5, 2022

Vinnies Victoria not only maintained its community support during the Covid-19 pandemic, but it also expanded its services to meet the challenge. These innovations were recognised at the 2022 Inside Retail Awards presented by CommBank. Op shops were hit doubly hard at the height of the pandemic due to restrictions on donations and retail shopping. Vinnies responded by making the most of its volunteers and a small team of paid staff to fulfil its mission – supporting people in need across the sta

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Fulfillment Shopping Management ATS 130

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

APRIL 5, 2022

Birkenstock has been putting pressure on retailers that sell its popular sandals to stop selling rival products made in a similar style. Some retailers including Nordstrom and Zappos have stopped selling the competitive products, and the manufacturers that make them are not pleased. “This is competitive bullying,” said Rusty Hall, chief executive of Mephisto USA.

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Nvidia

APRIL 5, 2022

A dozen companies today received NVIDIA’s highest award for partners, recognizing their impact on AI education and adoption across such industries as education, federal, healthcare and technology. The winners of the 2021 NPN Americas Partner of the Year Awards have created a profound impact on AI by helping customers meet the demands of recommender systems , conversational AI applications, computer vision services and more.

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Marketing Management ATS 122

Retail Wire

APRIL 5, 2022

Farfetch said it would invest up to $200 million in Neiman Marcus Group to support the luxury department store’s online growth. Neiman Marcus and Bergdorf Goodmand will join Farfetch’s online marketplace as part of the partnership deal.

Department Stores 100

Department Stores 100

A1 Retail

APRIL 5, 2022

The popular healthy fast-food restaurant, itsu, has opened in Victoria Place Woking, the recently launched destination co-owned by Woking Borough Council and Moyallen Group. The brand is delivering its signature sushi, rice and noodle bowls, gyoza, ‘bao’buns’, soups, Asian salads and snacks from its new 3,300 sq ft location at 1 Mercia Walk. Creating 26 new jobs for the local community, itsu Woking provides restaurant quality cuisine with fast-food efficiency.

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Location ATS 105

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

APRIL 5, 2022

Amazon.com will block employee posts on a planned internal messaging app that contain any words associated with labor unions. The messaging app is part of a social program called “Shout-Outs” designed to make the workplace more fun and rewarding.

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Planning 100

Cisco Retail

APRIL 5, 2022

Cellular technology, evolving from 2G, 3G, 4G/LTE and now 5G, is one of the main pillars of industrial IoT networks. It enables connectivity with thousands of remote devices deployed in the field, across industries and use cases. Like any technology, cellular technology evolves over time as new releases of 3GPP specifications are developed, implemented by vendors, and adopted by services providers or private networks operators.

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Planning Management Marketing ATS 104

Retail Wire

APRIL 5, 2022

About two-thirds of Americans in 2019 had a favorite place where they went to hang out on a regular basis. That number has dropped since the pandemic began to less than half.

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Theatro

APRIL 5, 2022

DALLAS – April 5, 2022 – Theatro , pioneers of the world’s first voice-controlled Mobile Communications Platform connecting employees to resources across their enterprise, announced its global expansion of Theatro services with the Army & Air Force Exchange Service. The pilot partnership began in November 2018 with three Exchange locations and has grown to 28 locations with over 4,300 subscribers worldwide.

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Customer Experience Location Shopping ATS 98

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Cisco Retail

APRIL 5, 2022

Cisco is excited to participate in the 2022 Channel Partners Conference & Expo , the world’s largest, independent channel event, which runs April 11-14 at the Venetian in Las Vegas. An estimated 6,500 partner attendees are expected from across the channel spectrum – VARs, service providers, managed service provider, distributors, agents, and consultants.

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ATS Management Marketing 90

Retail Dive

APRIL 5, 2022

The facility, which will be located in North Carolina, will account for nearly 30% of the retailer's digital supply chain capacity when fully operational.

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Fulfillment Accounting Location 105

Independent Retailer

APRIL 5, 2022

Wholesale Central , the internet’s leading directory of wholesale suppliers, has introduced a brand new supplier category on their website, Amazon FBA Suppliers , to make it easier for retailers nationwide to find wholesalers that offer this service. . Amazon FBA Brings Significant Traffic to the Homepage. Fulfillment by Amazon (FBA) is a service that helps businesses by providing access to Amazon’s logistics network.

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Wholesale Drop-Shipping Jewelry Apparel 82

Retail Dive

APRIL 5, 2022

They are forging a strategic global partnership, and the luxury online marketplace is providing its tech services to NMG's Bergdorf Goodman banner.

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning