Retail TouchPoints

JULY 27, 2021

The pandemic’s disruption of the retail industry has driven a lot of change over the past 15 months, from an increase in online shopping to the rapid adoption of omnichannel fulfillment options. And despite U.S. consumers’ tremendous enthusiasm to get back to in-person shopping and experiences, notably with a 44% increase in foot traffic to stores, restaurants and entertainment venues since the start of 2021, that doesn’t mean they are going to leave behind all the omni habits they adopted durin

Shipping 312

Shipping Fulfillment Inventory Management Customer Experience 312

Inside Retail

JULY 27, 2021

Style Story founder Lauren Lee discovered her love of Korean beauty products as an exchange student in 2011, which inspired her to launch her own e-commerce business back home in Brisbane, Australia. “On my return to Australia, I quickly found myself filling ‘orders’ for friends and family who had fallen in love with the products and wanted more,” she told Inside Retail.

Shipping 246

Shipping Marketing Returns Consumer 246

Retail TouchPoints

JULY 27, 2021

Selfridges ’ owners have launched a formal auction to sell the department store chain, which has been valued as high as £4 billion ( $5.5 billion U.S. ), according to Yahoo! News. The potential sale emphasizes the difficult position many department stores find themselves in: Selfridges has taken multiple steps to revive its business, but despite some notable successes it is still facing significant headwinds.

Department Stores 290

Department Stores Fashion Accounting Location 290

Inside Retail

JULY 27, 2021

Discount stores are booming in post-Covid Europe as price-sensitive consumers seek out bargains amid inflation and the devastating impacts of the pandemic. UK-based Pepco Group, the owner of discount chains Poundland and Dealz, is planning a major European expansion which is expected to create about 13,000 new jobs, according to Reuters. In June, Pepco reported first-half underlying earnings of €324 million, up 16.8 per cent, and is targeting more than €1 billion in core earnings within five to

Consumer 246

Consumer Discount Store Checkout Shopping 246

Advertisement

Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

JULY 27, 2021

More than 163 million people in the U.S. have been fully vaccinated , and growing concerns around the Delta variant have inspired more people to follow suit. That means more consumers are venturing out into the world — and going back into stores. In fact, analysis of Google mobility data by CoStar Advisory Services revealed that the number of visits to retail and recreation sites has nearly fully recovered to pre-pandemic levels as of early July 2021.

Beauty and Health 279

Beauty and Health Shopping Consumer Home Furnishings 279

Retail Focus

JULY 27, 2021

Harrods is delighted to open the doors to its new Hair and Beauty Salon on the Fifth Floor from the 26 th July 2021. The Knightsbridge store’s new Hair & Beauty Salon offers guests a serene and tranquil beauty space, with unrivalled access to exclusive treatments and ‘must-have’ products from the world’s most innovative beauty brands, all under one roof.

Promotions 246

Promotions Shopping ATS 246

Tokinomo

JULY 27, 2021

Brands all over the world are trying to find better ways to engage with their customers. However, most of them make the same mistake: they market their products to a general audience. There is no such thing as a general audience/general market. Your customers are all unique. Yes, they have things in common, and they can even form “ tribes ” to which you can market.

Marketing 237

Marketing Promotions 237

Inside Retail

JULY 27, 2021

Data science is very powerful – but capturing real value from that capability is challenging, particularly if you’re not the biggest retailer in your market sector. By developing decisions based on sound, sustainable analytics-based information, multinational retail consultancy Scalene Group is positively impacting product ranging, category space allocation, store network development and even promotional pricing for retailers spanning three continents.

Management 234

Management Net Profit Promotions Location 234

Wiser

JULY 27, 2021

When you think of a strong brand, what comes to mind? Is it excellent marketing? High-quality products? Pushing the boundaries of what’s feasible within an industry? An innovative pricing strategy ? No matter what you think of first, there are entire teams behind the scenes working to make that brand strong. It’s one of the oldest adages in business: Your brand is your most valuable asset.

Markdowns 158

Markdowns Marketing Management Advertising 158

Inside Retail

JULY 27, 2021

The City of Sydney has unveiled a $5 million COVID-19 lockdown support package, with the majority made up of small business grants, as Lord Mayor Clover Moore lashes out at a federal government she says has let the city down. A total of $4 million will be available to help small businesses collaborate with creatives on initiatives to support the revitalisation of the city, once the worst of the health crisis has passed.

Outdoor 130

Outdoor Returns Management ATS 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Retail Focus

JULY 27, 2021

Irish athleisure brand, Gym+Coffee, has announced plans of continued expansion with a new clubhouse location in Belfast at Victoria Square. Opening its doors on August 7 th , the store marks the company’s 10 th clubhouse to date and the first in Northern Ireland as the brand increases its presence with retail spaces in the UK after two openings in London and Manchester in the last year.

Planning 130

Planning Location Management ATS 130

Inside Retail

JULY 27, 2021

Retail vacancies across Australia’s major CBDs has hit 12.9 per cent due to the fallout of the ongoing pandemic, and a move from consumers toward online shopping, according to CBRE. The property firm’s CBD Retail Vacancy Report found that while each city reacted with differing severity, all were impacted, and that most impacted were fashion retailers.

Fashion 130

Fashion Location Shopping Consumer 130

Retail Wire

JULY 27, 2021

Twenty states that opted out of the federal government’s $300-a-week benefit for unemployed workers have not seen a big jump in total workers since doing so. Economists said that there has been some shift in the workforce with more workers over 25 getting jobs and teenager employment rates falling. Missouri Gov. Mike Parson said on June 12 that ending the subsidy would mean that existing jobs in the state would be filled and thousands of new ones would come into the state.

130

130

Inside Retail

JULY 27, 2021

They say, the future is already here, it’s just not evenly distributed. While you’re reading this, someone in Japan just bought a cup of steaming hot noodles from a vending machine, someone in Seattle just picked up a few products and walked out of the Amazon store without paying and someone in rural India just received money on Google Pay for a homemade pickle order.

Checkout 130

Checkout Fashion Supermarket Retail Trends 130

Advertisement

Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Retail Wire

JULY 27, 2021

Amazon.com has denied reports that it plans to begin accepting Bitcoin payments before the end of the year. A company spokesperson did not rule out Amazon eventually accepting cryptocurrencies as payment going forward. Speculation arose last week after an Amazon job listing for a digital currency and blockchain product lead was discovered.

Planning 130

Planning 130

Inside Retail

JULY 27, 2021

The highly contagious Delta strain of Covid-19 has fuelled a wave of new coronavirus cases and a return to lockdowns, mask-wearing and indoor dining bans around the world as the majority of people remain unvaccinated. Over 1 billion people are fully vaccinated and over 2.1 billion have had at least one dose of a vaccine as of July 25, according to Our World in Data.

Management 130

Management Returns Shopping ATS 130

Cisco Retail

JULY 27, 2021

CIOs and IT decision makers have been challenged to accelerate their digital transformation, adapt to remote work, and make their organizations more productive. Organizations have been rapidly adopting new digital and cloud capabilities and are now faced with determining what types of technology investments they need as their workforce begins to return to the office.

Payment Services 145

Payment Services Operating Expenses Returns Planning 145

Talking Retail

JULY 27, 2021

JJ Whitley Vodka has kicked off a media campaign running throughout the rest of the year, focusing on the brand’s Russian heritage. The campaign includes out-of-home, digital and print advertising, as well as sponsorship of Sky One’s Nights In programme throughout August. Simon Jackman, senior global marketing manager for white spirits at brand owner Halewood.

Advertising 126

Advertising Management Marketing ATS 126

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Cisco Retail

JULY 27, 2021

SecureX is Cisco’s free, acronym-defying security platform. (“Is it XDR? Is it SOAR? Does it solve the same problems as a SIEM? As a TIP?” “Yes.”) From the very beginning, one of the pillars of SecureX was the ability to consume and operationalize your local security context alongside global threat intelligence. And to that end, SecureX includes, by default, a few very respectable threat intelligence providers: The Cisco Secure Endpoint File Reputation database (formerly AMP FileDB) composed of

Consumer 145

Consumer ATS 145

Retail Dive

JULY 27, 2021

Online and offline may be blurred, but the importance of physical stores to both is clear, according to research from Edge by Ascential.

Fulfillment 144

Fulfillment 144

Cisco Retail

JULY 27, 2021

There was a time when your IT team didn’t have to look far beyond your own backyard to solve problems affecting your business. These days, it’s different. The use of cloud-based apps and Software-as-a-Service (SaaS) is prevalent. More people than ever are working from home networks and via public clouds. One survey projects that 80% of customer experience apps will be in the cloud by 2023.

Payment Services 142

Payment Services Checkout Customer Experience Location 142

Retail Wire

JULY 27, 2021

Cat Rock Capital, a major shareholder in Grubhub parent Just Eat Takeway.com, wants the company to seek out “strategic combinations” with rival companies to boost the company’s performance and investor returns.

Returns 100

Returns 100

Advertisement

Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Cisco Retail

JULY 27, 2021

If the past 18 months have taught us anything, it’s that the only constant is change and the future is uncertain. According to McKinsey research, companies report that one month or more of disruptions occur every 3.7 years, resulting in losses worth almost 45 percent of one year’s EBITDA over the course of a decade. Organizations need to be adaptive to this change and attain true business resiliency—the ability to withstand, adjust, and thrive in the face of internal or external disruption.

Accounting 139

Accounting Planning Customer Experience ATS 139

Retail Wire

JULY 27, 2021

Getir, a Turkish company that promises to deliver grocers in 10 minutes, has raised nearly $1 billion in funding and plans to bring its service to at least three cities in the U.S., including New York.

Grocer 100

Grocer Marketing Planning ATS 100

Nvidia

JULY 27, 2021

Ever see a virtual kitchen materialize in real-time? If you caught NVIDIA CEO Jensen Huang’s keynote for our March 2021 GPU Technology Conference you’re no doubt wondering about more than a few of the presentation’s magic tricks. With the premiere of “Connecting in the Metaverse: The Making of the GTC Keynote,” Wednesday, Aug. 11, at 11 a.m. Pacific time, NVIDIA team members will reveal the story behind the story told at GTC.

ATS 117

ATS 117

Retail Wire

JULY 27, 2021

Sobeys has expanded its partnership with Infarm, a vertical farming company, to build four new facilities to grow produce for more than 1,000 of the Canadian grocer’s stores. Niluka Kottegoda, vice president of customer experience at Sobeys, said the company has received “overwhelmingly positive feedback from our customers and our store teams about the current Infarm product grown in our stores.”.

Grocer 100

Grocer Customer Experience ATS 100

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Talking Retail

JULY 27, 2021

Wine brand Echo Falls is rolling out a new design for its Fruit Fusions portfolio. The new design will be available from August across the 9.0% (£6) and 5.5% (£4.25) ranges – the lower ABV range will feature a silver colour and the higher ABV range will feature different colours depending on the flavour. Each. This story continues at Echo Falls unveils new design for Fruit Fusions range.

ATS 111

ATS 111

Retail Wire

JULY 27, 2021

Hasbro has increased production as well as the number of shipping lines and ports it uses in advance of the holiday shopping season as the brand anticipates strong demand for its toys. The company has forecast double-digit dollar sales growth for the year.

Shipping 100

Shipping Shopping 100

VMS

JULY 27, 2021

As a designer or creator of experiences, be it retail, hospitality, workspace or any other space, finding the spark to inspire the next environment you design might mean taking a detour. I find that traveling to unexpected places usually surprises me with a new way to look at things. Translating those experiences into the next project or design is what the designer needs to do to elevate their work and and keep it fresh.

Visual Merchandising 105

Visual Merchandising Clienteling Fashion Returns 105

Retail Wire

JULY 27, 2021

People born between 1965 and 1980, AKA Gen X, working in entry and mid-level jobs were more significantly hurt by the economic fallout of the novel coronavirus pandemic than other groups. Seventy-one percent of people from this group said their age was an obstacle to finding work or being promoted.

Promotions 100

Promotions 100

Advertisement

Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning