Retail TouchPoints
MAY 3, 2021
The pandemic-fueled ecommerce surge has been accompanied by a dramatic increase in deliveries — and the fossil fuel emissions that accompany them. In early April 2021, carbon dioxide levels reached a record high of 420 parts per million , according to CO2 Earth , and scientists warn that emissions need to be cut in half by 2030 to avoid the worst aspects of climate change.
Inside Retail
MAY 3, 2021
Remember the debate over e-commerce versus brick and mortar? It didn’t last long. Online and in-person selling quickly became complementary strategies and soon that model gave way to omnichannel retailing – delivering a seamless customer experience across all platforms including physical space, e-commerce, mobile applications, and social media.
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Retail TouchPoints
MAY 3, 2021
Tapestry has named Scott A. Roe CFO, effective June 1, 2021. Roe will have responsibility for all finance functions and lead the retailer’s Strategy and Consumer Insights teams. At this time interim CFO Andrea Shaw Resnick will take on the newly created role of Chief Communications Officer. Additionally, VP of Investor Relations Christina Colone has been promoted to Global Head of Investor Relations.
Inside Retail
MAY 3, 2021
] While live-streaming platforms may once have been reserved for gamers and their fans, luxury fashion brands are increasingly turning to this unique method of connecting with consumers. Last September, Burberry’s virtual fashion show as part of London Fashion Week was broadcast live on the maison’s website and on the streaming platform Twitch.
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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.
Retail TouchPoints
MAY 3, 2021
Lowe’s is introducing “Lowe’s House of Curators,” a series of bespoke décor curations that will focus on style and interior design at affordable price points. The special-edition curations will launch throughout the year, inspired by each tastemaker’s own unique perspective. “We know that stylish home décor doesn’t always feel attainable for consumers, so we are inviting a range of tastemakers to curate from our millions of products to inspire different possibilities and demonstrate that spaces
Inside Retail
MAY 3, 2021
Sydney-based retail and dining precinct Skittle Place will lure in more high-end retailers due to the high occupancy rate of the five-star hotel, SKYE Suites Sydney, which sits above the precinct, according to owner Crown Group. Additionally, office workers are returning to the CBD as Covid-19 restrictions are lifted, which is driving a recovery for local retailers from market loss last year due to the lockdown, said Michael Charlton, Crown Group general manager of commercial and retail.
Experience Retail Today brings together the best content for retail owners from the widest variety of industry thought leaders.
Inside Retail
MAY 3, 2021
Super Retail has seen its sales continue rising during the financial year-to-date, with group-wide like-for-like sales for the past 44 weeks up 28 per cent across its four retail brands: Supercheap Auto, rebel, BCF and Macpac. During the year so far, Supercheap Auto has seen sales increase 21 per cent compared to the same period of 2020, while sport retailer Rebel’s sales grew 20 per cent.
Retail TouchPoints
MAY 3, 2021
The sustainability model “reduce, reuse and recycle” is no longer good enough — it’s time to regenerate. Humans have created a carbon imbalance on earth, and we are the only ones who can restore that balance enough to enable the natural ecosystem to function again. As another Earth Day comes and goes, I couldn’t help but think about what we in the retail industry can do differently to reduce our carbon footprint and restore equilibrium.
Inside Retail
MAY 3, 2021
Mexican fast food chain Guzman y Gomez (GYG) is planning to open an additional 30 drive-thrus in Australia over the next 12 months, which will bring the company’s total store count to over 180 locations across Australia, Singapore, Japan and the US. Ultimately, GYG founder and CEO Steven Marks believes there’s room for at least 500-600 locations in Australia, where the first GYG opened in 2006.
Retail TouchPoints
MAY 3, 2021
Besides trying to keep their stores sufficiently stocked, the biggest challenge for many grocery retailers in 2020 was trying to determine what shopper behaviors would remain in place post-pandemic. And while it’s premature to reference the COVID-19 crisis in the past tense, Inmar’s most recent Intelligence Shopper Insights Study provides clear insight into what marketers can expect in the months ahead, as the grocery industry settles further into the much anticipated “new normal.”.
Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali
Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.
Inside Retail
MAY 3, 2021
Furniture firm Nick Scali’s written orders grew 50 per cent during the third quarter, continuing the strong trading momentum the business enjoyed during its first half. Due to this ongoing positive momentum, Nick Scali is forecasting its full-year EBITDA to hit $120 million and resulting net profit to fall in the range of $78 to $80 million – a 90 per cent increase on the year prior.
Retail TouchPoints
MAY 3, 2021
College students will likely return to campuses in the fall, and retailers should already be preparing to greet them. This means taking into consideration not just holdover concerns from the pandemic, but what these consumers will demand in the future, according to Barnes & Noble College ’s (BNC) College 2030 report. Retailers have to look at college students’ immediate interests to meet their needs for the remainder of this school year and the start of the next, but they can’t afford to fal
Inside Retail
MAY 3, 2021
Online marketplace eBay is stepping up its sneaker game by opening almost 90,000 new sneaker listings which are to be fulfilled direct from the US. The move is back by the launch of its ‘Authority Guarantee’ program, which, once purchased, will put products through a dedicated authentication centre in New York or Las Vegas for physical inspection, and will cover the cost of the item’s international delivery to Australia.
Retail Wire
MAY 3, 2021
Companies including Apple and Tempur Sealy International are warning that supply chain issues could affect future results as they struggle to keep up with growing consumer demand. “The very sudden stop to the economy, and then the very quick restart, has created a lot of havoc — a lot of businesses have gotten caught flat-footed,” said David Lefkowitz, head of Americas equities for UBS Global Wealth Management.
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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.
Inside Retail
MAY 3, 2021
A new skincare brand for kids is set to shake up the usually adult-only category with an e-commerce offer, and immersive and fun stores. Allkinds — which describes itself as a “selfcare brand that’s fuelled by fun” — aims to build confidence in kids. “Kids have a lot to deal with,” Paula Gorman, Allkinds general manager, told Inside Retail. “They face a lot of emotion in a fast-paced, social-media-driven, always-on world that demands they try on all sorts of selves.
Retail Wire
MAY 3, 2021
The California Fourth District Court of Appeals has ruled that Amazon.com is responsible for damages caused by exploding hoverboards sold on the online platform by third-party sellers.
Inside Retail
MAY 3, 2021
Online marketplace eBay is stepping up its sneaker game by opening almost 90,000 new sneaker listings which are to be fulfilled direct from the US. The move is back by the launch of its ‘Authority Guarantee’ program, which, once purchased, will put products through a dedicated authentication centre in New York or Las Vegas for physical inspection, and will cover the cost of the item’s international delivery to Australia.
Dezeen
MAY 3, 2021
Shopping centres don't have to "bright, white and shiny" according to AIM Architecture , which has transformed the Xintiandi mall in Shanghai by adding natural materials and plants. The previously underused atrium has been reimagined in the spirit of a garden plaza, with wooden surfaces, plants hanging down from the balconies and natural light filtering in from above.
Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney
Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib
Cisco Retail
MAY 3, 2021
Cisco + Slido: Building Engaging and Inclusive Experiences Together. Have you ever wondered if you are truly connecting with your audience during a meeting or event? What if you could measure enthusiasm, get feedback and understand audience sentiment about the content you are sharing in real-time before, during and after an event? Now imagine you could get this kind of engagement and valuable feedback from your entire audience, regardless of whether they are in the same room with you or connecte
Retail Wire
MAY 3, 2021
CVS and Walgreens wasted 128,500 doses of COVID-19 vaccines, more than two-thirds of 182,874 wasted doses recorded by the Centers for Disease Control and Prevention, according government figures obtained by Kaiser Health News. A CVS spokesperson, Michael DeAngelis, said that wasted doses were tied to “issues with transportation restrictions, limitations on redirecting unused doses, and other factors.
Cisco Retail
MAY 3, 2021
SC Media has named Cisco the “Best Security Company” as part of its 2021 SC Awards. The SC Awards are the academy awards of the cybersecurity industry, and I couldn’t be prouder of this company, our Cisco Security team, and our amazing technology. This accolade highlights Cisco’s vision of helping customers achieve simple and integrated security. It represents years of innovation and commitment to reinventing cybersecurity in order to keep pace with the increasing demands of digital transformati
Retail Dive
MAY 3, 2021
To excel, retailers must look to new technologies to enliven experiences and compete for the future beyond the pandemic, beyond shiny objects and act now to survive and thrive.
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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.
Retail Wire
MAY 3, 2021
Teacher Appreciation Day is tomorrow and many retailers, restaurants and brands are offering discounts and freebies to demonstrate their understanding of the valuable role that educators play in the nation and its economic performance. Costco is offering teachers who become a member of the warehouse club a $20 Costco Shop Card. Huddle House is giving teachers with a valid school ID a free meal and beverage on Wednesday at its restaurants across the country.
Retail Dive
MAY 3, 2021
As e-commerce keeps up a blistering pace, the online specialist with its vast marketplace is forecast to exceed more than $630 billion in U.S. sales.
Retail Wire
MAY 3, 2021
Verizon Communications has reached a deal to sell AOL and Yahoo to Apollo Global Management for $5 billion. The deal includes Verizon’s advertising technology business. Verizon will maintain a 10 percent stake. That unit generated $1.9 billion in first quarter sales, a 10 percent improvement over the same period in 2020.
Retail Dive
MAY 3, 2021
Apparel, a category especially hard hit last year, is expected to have digital sales rise 18.9% once the pandemic subsides, eMarketer found.
Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach
More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio
Retail Wire
MAY 3, 2021
CVS is adding licensed social workers to offer mental health therapy in its stores. Theresa Nguyen, chief program officer and vice president of research and innovation at Mental Health America, believes that programs such as that offered by CVS could help get people currently falling through the cracks of the current system and get them the individual help they need.
Retail Dive
MAY 3, 2021
Today's consumer is aware and driven by their values and desires. Here's how leading with values has helped these retailers innovate and grow.
Retail Wire
MAY 3, 2021
Rite Aid is offering customers the option of walking in and receiving a COVID-19 vaccine at its more than 2,500 stores across 17 states. “Enabling walk-in appointments supports customers that may not have access to internet while also meeting the need for flexibility for customers,” according to an announcement by the drugstore chain.
Retail Dive
MAY 3, 2021
The initiative, which kicks off with interior designer Iris Apfel, aims to make stylish pieces available to consumers at accessible price points.
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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.
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