Retail TouchPoints

FEBRUARY 9, 2022

Discount supermarket chain Aldi is continuing its aggressive expansion across the U.S., with plans to add approximately 150 new stores to a fleet that already includes 2,100 locations in 37 states. With the new additions, Aldi is on track to edge out Albertsons as the third-largest grocer in the U.S. by store count. Louisiana will become the retailer’s 38 th state of operation when it opens its new store in Lafayette on Feb. 10, 2022.

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Inside Retail

FEBRUARY 9, 2022

Westfield Mt Druitt will unveil a $55 million expansion and redevelopment of the centre next month, adding 15 restaurants, including rooftop dining, and a large-scale Timezone. “In listening to our customers and understanding what they want, we set out to create Western Sydney’s new go-to rooftop dining and entertainment experience at Westfield Mt Druitt,” said Danii Ashton, Scentre Group regional manager centre, experience.

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Outdoor Management ATS Shopping 246

Retail TouchPoints

FEBRUARY 9, 2022

As we are all aware, the pandemic drove most businesses online in order to survive. With that, the majority of us started to operate more and more aspects of our lives online as well. From ordering groceries to meeting new people, the convenience and speed with which we can do almost anything is extraordinary — and it isn’t something consumers are going to give up.

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Consumer Customer Experience Returns Shopping 306

Inside Retail

FEBRUARY 9, 2022

Flora & Fauna (F&F) founder and CEO Julie Mathers has resigned from the eco-friendly online retail business she started in 2014 and sold to beauty and wellness business BWX less than a year ago. “I’ve decided to leave for a variety of reasons and have always found there’s no one reason but many. What I can say is that it’s not because I don’t love F&F,” Mathers told Inside Retail in an exclusive interview on Wednesday evening.

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Beauty and Health Consumer Planning Shopping 246

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

FEBRUARY 9, 2022

Beginning later this year, U.S. retailers will be able to accept contactless customer payments on their Apple iPhones via its new Tap to Pay functionality. Consumers will be able to use their credit and debit cards, Apple Pay or other digital wallets to purchase items, with no additional POS hardware or payment terminal required to complete transactions.

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Inside Retail

FEBRUARY 9, 2022

Yesterday, online furniture and homewares marketplace Temple & Webster revealed it has tripled in the past two years – growing f irst half sales a massive 218 per cent compared to the same period of FY20. Much of the growth has come from the expanding amount of pies the business has its fingers in: from its furniture and homewares sales, to home improvement (which grew 95 per cent) and a growing B2B offering.

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Drop-Shipping Shipping Marketing Consumer 242

Retail Focus

FEBRUARY 9, 2022

Frasers Group plc has unveiled plans to open a 50,000sq. ft Sports Direct flagship in Manchester city centre, as part of the group’s strategic flagship roll out. The store will open in The Arndale shopping centre, in the heart of the city, and will house Sports Direct, USC, Evans Cycles and GAME as well as a Belong esports arena. Continuing the success from the business’ first flagship opening on London’s Oxford Street, Manchester will be the 3rd flagship location revealed sitting alongside Birm

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Accessories Outdoor Consumer Location 189

Retail TouchPoints

FEBRUARY 9, 2022

Online retailers and brick-and-mortar stores are having a tough time keeping up with the ever-growing digital market and the audience characteristics that are developing with it. Shoppers are focusing less on loyalty and more on their experience, with half of them saying they would switch to a new brand after just one bad customer service interaction.

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Shopping Payment Services Visual Merchandising Customer Experience 264

Retail Focus

FEBRUARY 9, 2022

Gilly Hicks, a brand in the Abercrombie & Fitch Co. portfolio that offers underwear, loungewear and activewear, today announced it is reintroducing standalone stores in EMEA following the successful rollout of its new prototype in Columbus, Ohio. This Summer, the retailer plans to open a new store located on London’s Carnaby Street, an internationally renowned shopping destination.

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Retail Wire

FEBRUARY 9, 2022

More than one-third of Americans prefer to do their online grocery shopping with Walmart, according to a new survey by Chicory. Twenty percent said they favor Amazon or Instacart.

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Shopping 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

FEBRUARY 9, 2022

Digital has become a strategic imperative for retailers. And as brands rethink the role of the in-store experience accordingly, they must also recognise the role of ‘back-stage’ teams and employees as a differentiator. A retail business is far more than a store front, a website, and a social media post or marketing email – although often these elements are all the end customer perceives.

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Payment Services Employee Engagement Beauty and Health Customer Experience 130

Retail Wire

FEBRUARY 9, 2022

Simon Property Group is partnering with Kitchen United to launch “Grab Go Eat,” a new online platform that will allow consumers to place orders from restaurants in mall food courts and pick them up or have them delivered inside the mall or to their homes. The first two Simon malls that will offer the new service will be the Del Amount Fashion Center in Torrance, CA, and Roosevelt Field in Garden City, NY.

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Fashion Consumer 130

Inside Retail

FEBRUARY 9, 2022

As part of an ongoing commitment to sustainability, Officeworks has acquired a stake in Brisbane-based social enterprise, World’s Biggest Garage Sale. The WBGS started in 2013 in a garage and is now a multi-billion dollar enterprise that repairs, repurposes and res-sells imperfect and unwanted products. The company wants to build a circular economy that impacts both people and the planet in the process.

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Consumer Planning Management ATS 130

Retail Wire

FEBRUARY 9, 2022

Apple is giving its retail store associates more time off for vacation and sick days as it competes for staff in a tight labor market. The company will double the number of paid sick days its grants full-time workers from six to 12. Apple is also giving part-timers up to six sick paid days off. Part-timers will also now qualify for paid parental leave and will be able to participate in the company’s discounted emergency backup care program for kids and elderly family members.

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Marketing 130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

FEBRUARY 9, 2022

Tech startup Slyp has raised $25 million including the support of new investor, Sayers Group in its latest funding round. . The capital raised will help the company to reduce the country’s consumption of paper receipts. This funding round was run by Slyp’s CFO, Ashley Davies who joined the company in August last year. Paul Weingarth, co-founder and CEO of Slyp, said the company’s mission is to deliver seamless, intuitive and sustainable proof of purchase.

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Checkout 130

Cisco Retail

FEBRUARY 9, 2022

Uprise v.1, Retire v.0. With over 630,000+ customers, Cisco Meraki and its cloud services platform and APIs are much appreciated by the networking industry by virtue of its simple and intuitive solutions. After all, Cisco Meraki goes by its principle to “Make IT easier, faster and smarter”. Adopting an API first approach. An API first approach is when a product platform adopts a development strategy which provides greater access to its features and cross platform integrations through its API ser

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Location ATS 127

Retail Wire

FEBRUARY 9, 2022

CVS Health reported that COVID-19 vaccines and store pickup of prescriptions were contributing factors in an eight percent gain in fourth quarter sales. The company’s profits rose nearly 33 percent during the quarter.

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Cisco Retail

FEBRUARY 9, 2022

In the second of this three-part blog series, we look at some more highlights from our annual “ Defending Against Critical Threats ” webinar covering Log4J, Emotet, and the rise of Mac OS malware. Be sure to watch the videos for a more in-depth analysis. Log4J . The Cisco Talos Incident Response team (CTIR) were on the front lines of helping our customers tackle the Log4J vulnerability at the end of 2021.

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ATS 106

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

FEBRUARY 9, 2022

Truckers hauling products from coast to coast and all spots in between have a stressful job that is physical and emotionally demanding. That helps explain why so many people are looking elsewhere to build careers. “The lifestyle probably is the first thing that smacks people in the face,” said Stephen Graves, a long haul trucker. “You know what it does to you.

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Cisco Retail

FEBRUARY 9, 2022

Until recently, relatively few people understood the vital role that ports and terminals play in the global supply chain. Since 2020, more of the public has experienced supply-chain disruptions—and come to appreciate the importance of smooth-running container shipping. A growing number of ports and terminals are embracing digitization to address increasing challenges—from labor shortages to security threats.

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Shipping ATS 93

Retail Wire

FEBRUARY 9, 2022

Edgewell Personal Care CEO Rod Little believes that his company’s personal care products are about to get a boost. “By the time we get to late spring, summer in our categories, you’re going to see more people back in the office. That’s more shaving, more daily grooming routines,” he said. “And you’re going to see a lot of people getting out, going on vacation with leisure travel, which will drive sunscreen.”.

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Returns 100

Cisco Retail

FEBRUARY 9, 2022

Episode 18 of the Cisco Optics Podcast is now posted! See below for episode notes. Cisco Optics Podcast Episode 18. Cisco Optics Podcast Episode 18. Silicon photonics explained, with Ron Horan. Part 4 of 5. Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value.

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Accounting Management Marketing ATS 90

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

FEBRUARY 9, 2022

Starbucks has fired seven associates at a Memphis store after claiming that the individuals last month violated company security rules by allowing members of the media into the location after hours. The workers, who were all engaged in union organizing activity at the store, said that their dismissals were an act of retaliation to prevent a union being formed.

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Location ATS 100

Cisco Retail

FEBRUARY 9, 2022

Agility in the workplace — and in education — is underpinning our lives as we navigate a post-pandemic landscape. We have witnessed the importance that agile, continued learning and student educational care plays for the well-being of individual learners, families, and their workplaces. What our Cisco Networking Academy education partners know is that technology enables this level of agility.

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ATS 98

Retail Wire

FEBRUARY 9, 2022

Amazon Care, the telehealth service launched by Amazon.com in 2019, is going nationwide. The retail and technology giant is also expanding the initiative in the real world, rolling out in-person services in 20 new cities, including Chicago, Miami, New York and San Francisco. Amazon Care currently operates in Arlington, VA, Austin, Baltimore, Boston, Dallas, Los Angeles, Seattle and Washington, D.C.

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Cisco Retail

FEBRUARY 9, 2022

Organizations everywhere are exploring how to architect their networks for hybrid work. As you may have seen last week, we just announced innovations to help our customers provide unparalleled experiences from anywhere, support safe and sustainable workplaces, and deliver secure IoT at scale. We’ve got a couple of great events coming up to get a closer look at these new capabilities that are designed to help modernize your enterprise campus to support the future of hybrid work and the miss

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ATS 96

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Dive

FEBRUARY 9, 2022

The brand enlisted the help of a biomechanics breast expert to develop a line that addresses the specialized needs of women and various activities.

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Retail Times

FEBRUARY 9, 2022

Italian foodie start-up White Rabbit is launching a first-to-market vegan and gluten free Calzone across Sainsbury’s.

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Marketing 98

Retail Dive

FEBRUARY 9, 2022

"Paper is not going away, it's not going anywhere," CEO Daniela Riccardi said. Here's how she's keeping it relevant for consumers.

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Consumer 103

Mass Relators

FEBRUARY 9, 2022

NEW YORK — Online grocery outpaced overall e-commerce growth in 2021, according to a report out from 1010data and Coresight Research. The report, “Market Outlook: US Grocery Retailers — Channel Stickiness Will Persist,” attributes grocery’s outsize gains to pandemic-related restrictions and delivery services. Despite new entrants in the grocery delivery space, Instacart is the category’s most powerful growth driver, according to the report.

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Accounting Wholesale Supermarket Promotions 72

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

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