Retail TouchPoints

AUGUST 31, 2021

Zebra Technologies will acquire antuit.ai , a provider of AI-powered Software-as-a-Service (SaaS) solutions designed to assist with forecasting and merchandising in the retail and CPG industries. Antuit.ai will serve as the planning and demand forecasting module within Zebra’s retail software portfolio. Antuit.ai aims to help users ensure they have the right product in the right place, at the right time, at the right price, based on the current state of the supply chain, store inventory and cons

Promotions 265

Promotions Planning Consumer Management 265

Inside Retail

AUGUST 31, 2021

A group of 80 employers around Australia including Coles Group, Woolworths Group, Wesfarmers and Scentre Group, have signed an open letter calling on state and federal leaders to follow Prime Minister Scott Morrison’s lead, and stick with the four phase National Plan to reopen the country. “CEOs are not asking for anything more than for state and federal leaders to stick to the national reopening plan so business can begin to plan and give the country confidence that we are doing to move forward

Planning 246

Planning ATS 246

Retail TouchPoints

AUGUST 31, 2021

Walgreens Boots Alliance (WBA) has made a series of new executive appointments that include the creation of the role of Chief Customer Officer for Walgreens , responsible for the customer experience across all consumer touch points. That role will be filled by Tracey Brown, who also will serve as President of Retail Products for Walgreens. Additionally, Jeff Gruener will join Walgreens as SVP and CFO, and Danielle Gray will take the EVP and Global Chief Legal Officer position for WBA.

Finance 246

Finance Customer Experience Marketing Consumer 246

Inside Retail

AUGUST 31, 2021

Global brands and retailers have signed an agreement with trade unions and factory owners to extend protections for garment workers in Bangladesh. Taking effect today, the two-year deal ensures signatory brands and retailers remain legally liable for unsafe working conditions in the factories they source from, a key provision in the landmark Bangladesh Accord on Fire and Building Safety, which was implemented after a building collapse killed more than 1100 garment workers in Dhaka in 2013.

Fashion 230

Fashion Planning Accessories ATS 230

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Adopting MACH technology means more than implementing new platforms. This type of digital change affects your organization at every level and requires a thoughtful approach to navigate challenges that crop up. The Get MACH Ready report, co-authored by MACH Alliance member Scott Canney in collaboration with Orium, commercetools, and Contentstack, will provide you with strategies to prepare your organization for a digital transformation.

Management

Retail TouchPoints

AUGUST 31, 2021

Pandora Jewelry will deploy the Appian Workforce Safety solution to support workplace health and safety across its U.S. operations. Pandora had used the cloud-based solution early in the pandemic to help protect employees and customers at both retail stores and its logistics center, and the retailer will now utilize the tool at its Baltimore corporate office as it reopens.

Jewelry 223

Jewelry Returns Management ATS 223

Tokinomo

AUGUST 31, 2021

Everybody loves cookies. However, in this article, we are going to talk about a different kind of cookie. Online advertising is not going to look the same after 2023. Why? Because Google announced last year that it is letting go of third-party cookies. How is this going to affect FMCG brands and retailers? What can they do to make sure that they still offer personalized experiences to shoppers?

Advertising 197

Advertising 197

Intelligence Node

AUGUST 31, 2021

The Fight for Customer’s Attention has Intensified The COVID-19 pandemic has changed the face of retail forever. eCommerce quickly took the center stage as more brands and retailers were coaxed to move their businesses online or take the omni-channel route. The number of online stores grew rapidly and with that the competition to get in […]. The post 5 Best Practices to Improve Your Digital Shelf Performance appeared first on Blog.

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196

Retail TouchPoints

AUGUST 31, 2021

Decades ago, a cashierless store would be a ridiculous idea, but artificial intelligence (AI) has made it a reasonable reality for any brick-and-mortar retail outlet that relies on in-store customers and sales. In the last several years, innovation in AI and machine learning has led to advancements within the retail industry, mainly the evolution of the un-clerked sales space and the optimization of store experiences for customers.

Inventory Management 199

Inventory Management Location Marketing Planning 199

Inside Retail

AUGUST 31, 2021

The famous Aiwa brand – synonymous with audio products for 70 years – is up for auction as part of the Chapter 11 bankruptcy proceedings of parent Aiwa Corporation. Hilco Streambank, a specialist in monetising intellectual property assets and distressed brands, said it had been retained to manage the sale, subject to bankruptcy court approval. Bids are being taken until October 4.

Accounting 147

Accounting Management Consumer Marketing 147

Retail Wire

AUGUST 31, 2021

The Chinese National Press and Publication Administration has issued a statute that essentially will limit the amount of time citizens under the age of 18 can play online games to three hours a week, during most weeks. Specifically, authorities are allowing kids to engage in online gaming only from 8 to 9 p.m. on Fridays, weekends and public holidays, a decisions sure to have a significant impact on the world’s largest online gaming market.

Marketing 130

Marketing 130

Speaker: David Azoulay, Marc Stracuzza, Román Tejada, and Guest Speaker Sucharita Kodali

Imagine a retail landscape where every interaction is personalized, every decision informed, and every opportunity maximized 🤔✨ Join us for an exploratory journey into the heart of AI-driven retail innovation. We’ll unveil the transformative potential of AI and data analytics in shaping the future of omnichannel personalization and e-commerce.

Customer Experience

Inside Retail

AUGUST 31, 2021

Sustainable shoe manufacturer Allbirds is gearing up for an initial public offering to list on Wall Street, according to a report in CNBC. The business is hoping to cash in on increasing demand for its product line, which recently expanded to include activewear, though noted it has suffered years of losses as it ramped up. The hopes are that it can convince investors it has a burgeoning business with a loyal, up-and-coming consumer base, made up primarily of younger customers, and that they won’

Location 130

Location Consumer 130

Retail Wire

AUGUST 31, 2021

In a rare attempt to unionize at the country’s biggest coffee shop chain, employees of the company in Buffalo, NY, have formed a union and yesterday filed petitions with the National Labor Relations Board for permission to hold elections on union representation at three stores. Currently, none of Starbucks’ 8,000 U.S. locations are unionized.

Location 130

Location Shopping ATS 130

Inside Retail

AUGUST 31, 2021

The knock-on effect of a Transport Workers Union (TWU) strike last Friday involving thousands of Toll truck drivers could continue to disrupt deliveries this week, according to a supply chain consultant familiar with the issue. “The impacts to Toll customers and customers of Toll customers may continue to be felt this week, as backlogs from freight not carted and delivered on Friday are cleared and idle resources rebalanced across the network,” Glenn McCully, senior consultant at supply chain co

Management 130

Management Returns Planning ATS 130

Retail Wire

AUGUST 31, 2021

Since it introduced the incentive back in March, Krispy Kreme has given away 2.5 million donuts to customers who presented proof of vaccination, an offer good through the remainder of 2021. For a limited time — Aug. 30th through Sept. 5th — the company will hand out two free donuts instead. “We all hoped we’d be near the end of this pandemic by now,” said Dave Skena, CMO.

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130

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Understanding the intricate world of Point-of-Sale (POS) technology is a common challenge for tech buyers. When it comes to defining the functions of Point-of-Sale systems, the communications have yet to be standardized–—until now. Forrester’s new report, Demystifying The Technical Functions of POS Solutions, breaks through the noise and provides business leaders with the information and tools they need to evaluate the features of POS systems.

Point of Sale

Inside Retail

AUGUST 31, 2021

As Australia undergoes its intermittent lockdown within different states, the bridge between shoppers and businesses still stands: online shopping. But as some brands load their operations onto key offsite channels such as Google Shopping, Facebook and more, they often neglect selling on marketplaces. 41 per cent of all online global spending occurs through marketplaces, which means a missed opportunity of strong incremental sales growth for the long-term. .

Promotions 130

Promotions Shipping Shopping Management 130

Nvidia

AUGUST 31, 2021

Promising more accurate predictions in an era of rapid climate change, a new tool is harnessing deep learning to help better forecast Arctic sea ice conditions months into the future. As described in a paper published in the science journal Nature Communications Thursday, the new AI tool, dubbed IceNet, could lead to improved early-warning systems to protect Arctic wildlife and coastal communities.

ATS 145

ATS 145

Inside Retail

AUGUST 31, 2021

Mosaic Brands has returned to earnings growth despite faltering sales, clocking in a net profit figure of $2.7 million – 101 per cent up on last year – despite revenue falling 3.8 per cent during the year to 27 June. Online sales also hit a new high of $111 million, up 19 per cent on the same period of last year. Group chief executive Scott Evans said the business was incredibly pleased with the result, which came about after Mosaic Brands took actions to “reset the entire group for the future”.

Returns 130

Returns Net Profit ATS Consumer 130

Cisco Retail

AUGUST 31, 2021

The relationship between compute infrastructure and application development used to be something like the unforgettable slogan from “ Field of Dreams. ” It was a “build it and the apps will come” model with application architectures aligning to the specific intricacies of the compute platforms and their operating systems. Application developers and end-users were at the mercy of infrastructure teams and the quality of infrastructure and operations determined how quickly you could develop and de

Management 131

Management ATS 131

Speaker: Jennifer Wright, Michael Scholz, Jasmin Guthmann, and Scott Canney

Digital transformation in retail is so much more than new technology. You need to get your whole organization, from entry-level workers to executives, on board with the new tech, new skills, and culture changes that digital transformation brings. Leading this mindset shift can be a daunting task… but that’s where this webinar comes in! Join our panel of experts as they guide you through the challenges of digital transformation, preparing you to avoid common mistakes and make the most of incredib

Management

Retail Wire

AUGUST 31, 2021

According to the federal regulator overseeing oil production in the Gulf of Mexico, over 95 percent of offshore facilities shut down as a precaution ahead of Hurricane Ida. Wholesale gas price futures rose markedly Sunday and yesterday, indicating that retail gas prices may again be on the rise, further fueling inflationary trends in the economy.

Wholesale 100

Wholesale 100

Retail Dive

AUGUST 31, 2021

Now faced with new privacy regulations, retailers will have to navigate ways to acquire customer data without the tools they’ve relied on.

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135

Retail Wire

AUGUST 31, 2021

In a setback to Apple and Google, South Korea has passed a bill that will force the two companies to open their app stores to alternative forms of payment. Both companies have been battling regulators and other interests challenging their control over how they run the app stores. The legislation is likely to be approved by South Korea’s president Moon Jae-in and could punish offenses by imposing fines of up to three percent of domestic revenues.

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Talking Retail

AUGUST 31, 2021

The Association of Convenience Stores (ACS) has launched a new guide to help retailers support wellbeing for their staff and themselves. The Wellbeing Guide has been put together in collaboration with the What Works Centre for Wellbeing (WWCW), to give retailers practical steps to take. It aims to help keep staff happy and healthy, with. This story continues at Help your staff and yourself, says new ACS wellbeing guide for retailers.

ATS 119

ATS 119

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Did you know—74% of IT leaders are looking to improve their tech stack to offer better personalization? It’s impossible to ignore the importance of personalization, but it comes with challenges. How do you do it with a tight budget? What about customer privacy and the use of data? The Personalization Playbook is packed with research and insights from Orium, Talon.One, and Bloomreach and gives IT leaders answers to these tough questions, helping them shape 2024 strategies for personalization.

Retail Wire

AUGUST 31, 2021

Disney is closing three-quarters of its locations in the U.S., representing a fifth of its 300 stores worldwide, but the company describes the move as a way of evolving rationally in response to long-term changes in shopper behaviors sped up by the pandemic. “We now plan to create a more flexible and interconnected e-commerce experience that provides our consumers with easy access to high-quality, unique products across all of our franchises,” said Stephanie Young, Disney’s pre

Location 100

Location Consumer Planning 100

Hyken

AUGUST 31, 2021

The Experience Maker. Creating Consistent Exceptional Customer Experiences. Shep Hyken interviews Dan Gingiss, an international keynote speaker, coach, and author of The Experience Maker. They discuss how to create experiences that customers want to talk about. Top Takeaways: An Experience Maker is that person in an organization that wears the customer hat at all times.

Customer Experience 117

Customer Experience Marketing ATS 117

Retail Wire

AUGUST 31, 2021

One year in, Amazon currently has 18 Amazon Fresh locations operating, has mentioned plans for seven more and reportedly has dozens more in the works — still considered a measured pace relative to the aggressive expansion of many chains, but clearly decisive for Amazon, which to date has tread carefully in the physical store realm. Bloomberg columnist Matt Day reports on what it’s like shopping at an Amazon Fresh, including a successful just-walk-out experience.

Location 100

Location Planning Shopping ATS 100

Cisco Retail

AUGUST 31, 2021

Cloudscape. Over the last decade, Cisco has been one of the leading players in the cloud space, developing an extensive product base that’s become the backbone of numerous customers’ hybrid cloud infrastructure. During the same time, Cisco has invested in or acquired more than a dozen companies in this space. Transition. Yet, a major change is currently underway in the industry.

Marketing 111

Marketing Management 111

Speaker: Shaunna Bruton - Associate Director of Product Strategy at Orium | Sam Panzer - Director of Industry Strategy at Talon.One | Frank Passantino - Director of Product Management at Bloomreach

More and more, customers are expecting a better personalized CX. But can retailers actually deliver? Data from McKinsey shows that companies that excel in personalization increase their revenue by 40%, but despite these numbers, retailers struggle to implement customer personalization strategies. So what are the potential solutions? Join us to gain a better understanding of the current retail landscape and learn what you can do to translate personalization strategies into practical implementatio

Customer Experience

Retail Wire

AUGUST 31, 2021

According to Coresight Research, analysts were far too pessimistic back in 2020 when they estimated that retailers would permanently shutter 25,000 stores in 2020. The actual number turned out to be closer to 9,000. While many retailers did, however, hold off on expansion plans, dollar store chains kept their momentum going, opening 7,300 stores in 2020 and 2021, so far, representing 43 percent of all new store openings.

Planning 100

Planning 100

Talking Retail

AUGUST 31, 2021

Snacking company Pladis has unveiled the latest seasonal additions to its McVitie’s and Flipz brands. The McVitie’s Digestives portfolio now includes a Mince Pie flavour, available in a 243g pack retailing at £1.59. The flavour joins existing Christmas Pudding and Gingerbread flavours. The brand is also rolling out a new design for its McVitie’s Seasonal.

ATS 107

ATS 107

365 Retail

AUGUST 31, 2021

The limit on contactless payments is set to rise for the second time in less than two years from October as the Government tries to get people to spend more in shops. Shoppers will be able to pay up to £100 using their contactless cards from October 15, trade body UK Finance said. Contactless payments were first capped at £10 in 2007. (Jonathan Brady/PA).

Finance 105

Finance Shopping Consumer ATS 105

Talking Retail

AUGUST 31, 2021

Smirnoff is launching a nationwide promotion to win one of 21 diamonds worth £4,000 each. The “Smirnoff 21 Diamonds” promotion is kicking off in September across limited edition temperature activated bottles and neck collars. Shoppers will have to freeze the bottles or neck collars which reveal an eight-digit code can be entered via the Smirnoff. This story continues at Win a diamond with Smirnoff’s latest on-pack competition.

Promotions 106

Promotions ATS 106

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Are you considering moving away from a monolith platform and over to composable architecture? Join experts from Google Cloud, GroupBy, and Orium as they discuss the benefits of moving to a modular digital experience platform. In this masterclass, uncover key indicators that show your brand is ready for a modular DXP, and learn how to lay the foundation for composable commerce.

Planning